The website was user friendly and easy to use. I would order from Book Outlet again and would recommend it to others. I am very satisfied with my experience.
Website was user friendly. Searching and ordering books was easy and went smoothly.
I was so pleased with Book Outlet's selection of books and best of all the great prices! Thank you for providing your awesome service. I am ever so pleased!
Yes! The prices are unbeatable! But sometimes the books i buy are really second hand used. Two of them look like they've been stepped on. But great prices right?!
First time customer and ecstatic about the quality of the book, ease of checkout, notification and accuracy of prompt delivery. Very impressed with this company. Will highly recommend it.
Easy to order, prices are fantastic and selection is great. Time from order to delivery was very short. Will definitely purchase from Book Outlet again.
The only thing I can complain about is the fact that I thought I was ordering books from Canada, but they all ended up coming from the U.S. Just wish I would have know that ahead of time
I ordered books and one came in a bit damaged. I emailed the company and they sent a new book quickly and told me to keep the old book or donate it. Great customer service and super quick.
I was having a hard time locating a specific book but I found it here and for a great price. Will continue to make this a prime site for sourcing my books.
Ordering on-line from Book Outlet is so easy and convenient. The order was delivered on the promised date. Unfortunately, one of the books had damage on both the front and back covers.
The Post Office lost my first order but you resent the order and gave me credit for the 2 that were now out of stock. Love this company and the great value.
Great value and quality. The pieces fit together very nicely. Bought 7 puzzles, should be good for the winter. The delivery was great and able to track the item via Canada Post.
I have purchased from the Book Store twice and now it has become my go-to place; the first place I look for any book I am interested in buying. Service is excellent. Love this store.
I have ordered about 5 times in the last few weeks and each time has been very easy. The prices are good, shipping is reasonable, and the points system is easy to collect and redeem.
The prices are unbeatable and quality of product is nice too. I don't think so I got any used books. The best book I have purchased is abc of kindness and my nephew loves it.
I have become a huge reader and books are expensive. This site is amazing. The quality of the books is like new! Price is super affordable! Fast delivery!
My order arrived promptly and contained wonderful children's board books for my granddaughter. The books are all in excellent condition and will be enjoyed for years to come.
I placed an order a few weeks ago. When it arrived, one of the books was missing. So I contacted customer service to let them know. Rather than offer me a replacement, they jumped the gun and sent me a refund. So I told them, I don't want a refund, I want a replacement. The reason: I bought the book on sale, and the sale was over. One customer service rep told me that the inventory was too low, and gave a convoluted explanation for why this would prevent them from sending a replacement. Another customer service rep told me that they didn't send a replacement because the book wasn't out of stock when the refund was issued, and subsequently came back in stock (which I knew to be false). When I pressed the issue, I was sent the following message: "I feel it is in the best interest of both parties that we part ways in this consumer relationship. While this isn't easy to say, I do think that another company may be a better fit for you and your specific needs.We will be closing your account effective immediately..." So much for customer service.
Book Outlet is always so amazingly priced and ships so quickly! It makes me so giddy every time I see books I want at such great prices! My go-to site for books! I love it so much!
I was able to order titles I was looking for and the prices were great.
My order came quickly and was packed very well. I'm always happy
With my experience shopping at Book Outlet.
Books were delivered on a very rainy day. Three of the books were damaged. Contacted company and was refunded for 1 that was out of stock and 2 others were replaced. Great customer service.
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
Book Outlet has a rating of 4.2 stars from 1,892 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 4th among Books sites.