website thubmnail of Born Pretty
How would you rate Born Pretty?
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California
1 review
0 helpful votes
Follow Verona G.
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I absolutely love bornprettystore!
They sended me a lipgloss, liptattoo and a squeezing tool.
It took only two weeks to get in Belgium, so that's very quick!

I'm literally obsessed with the 'MeNow long lasting lipgloss', wich is in the shade 36.
It's like a metallic pink and seriously, this stuff stays on for 24 hours! The whole day it is on my lips and than I have to remove it with some make-upremover! I looooove this!

The 'Fit Liptattoo Ba La La in the shade 8804' is also a very nice product!
You apply it like a lipgloss, than it will dry out and when you remove the 'peel',
You get a nice tinted lip.

Also the squeezingtool is amazing.
You just put it on the back of your toothpaste, squeeze it to the front and there is no product left where you squeezed!

Sooooo I love bornprettystore!

Date of experience: March 19, 2015
Canada
1 review
6 helpful votes
Follow Jade S.
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I placed an order February 5th. I knew they were on vacation as of the 7th of Feb but thought it would have already been sent out by then (because it says that they ship worldwide in 24 hours.) my order wasn't shipped for a few days after the vacation finished, but I just assumed it because because they were backed up. I waited a week from when they were back before I emailed them about it. I got a response within 2 days and they shipped it out. Then once they shipped it, it didn't have a tracking number so I emailed them twice over the span of a week so that they could either let me know my tracking number or refund me the money I paid to have it tracked. It took a week for them to respond with my tracking number. This was now somewhere around the 25-28th of Feb. When I tracked my package it said, my package was already in Vancouver, BC, where it still is today.
I live in Toronto, so at the most it should only take 7-10 more days from Vancouver to Toronto... So Why am I still waiting? It's been 2 months now.
I heard/read so many good things about bornprettystore before ordering from the that this is really disappointing. No matter how impressed I am with what I ordered, I will NOT be buying from them again

Date of experience: April 4, 2016
Michigan
1 review
7 helpful votes
Follow Abby M.
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I would definitely order from BPS again. Great experience. However, I can understand (but not agree with) the poor reviews this site is getting... because of slow service. It took my order 4 weeks to come. But this is honestly exactly what I expected. They ship from China and I ordered from the US and it's free shipping. So why complain? I see reviews on here where people went ahead and gave 1/5 because they ordered a month ago and it's still not arrived. I think that realistically, you should give it up to three months to ship. I think that's fair given the cheap prices and free international shipping. If you want your order quickly, order from another site and pay more AND pay for shipping. Or drive to your local beauty store and pay 5-10 times what you'd pay at BPS. I ordered only $16 worth of nail product. Everything I received is great quality and I got exactly what I ordered. I got a nail art brush set, a nail art stamper, 6 stamping plates, 6 rolls of nail art tape, and also a beauty blender. I got the 'random' sets of nail art plates and all six are unique. My only complaint would be the checkout process is confusing of where to enter your shipping address and I ended up putting the wrong address for shipping (my billing address which is different) and I emailed them right away after placing my order. I got a response the next day assuring me 'Don't worry we will ship to your correct address' from someone who is obviously a non native-english speaker but was extremely polite and reassuring. It did get shipped to my correct address and it took 29 days in total. I was actually surprised it came that quick to be honest. I cannot express how happy I am with my order, and I am now a BPS loyal customer :) Will be recommending to everyone!

Date of experience: May 5, 2016
Australia
1 review
6 helpful votes
Follow Caitlin H.
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I sent and paid my order on 1st June 2016. Waited a month to recieve my parcel... opened it and half my order was missing! Contacted customer service asking for my missing items. The response was "we have to send your liquid items seperately. One of the items you ordered is out of stock. Can you pick something else or do you want to wait". They had a whole month to let me know. I even recieved an email saying all my stuff was shipped. Load of crap it was. Anyway, a month after I paid for my order and after I messaged them for my missing items they finally sent the second half of the package. And I'm still waiting. In less than a week, its been 2 months since my order was placed and they took their money... will NEVER buy from them again. The biggest thing that has ticked me off is the fact they didnt tell me when they took my money 1 item out of 19 items was out of stock. So instead of messaging me about it and sending the remainder of the package, they sent half and didnt say anything until i asked about it a whole MONTH later. And I had been messaging about when my package would arrive so they had every chance in the world to tell me..

Date of experience: July 24, 2016
Michigan
1 review
1 helpful vote
Follow Busy B.
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Total scam
April 17, 2017

Still has not received my order!
Never ordering from the again.
It takes months for them to ship and only after you send them several emails

Date of experience: April 17, 2017
India
1 review
1 helpful vote
Follow Shipra D.
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By far the best company I have seen. Never failed to surprise me with the super fast delivery. Very cooperative customer service

Date of experience: August 31, 2018
Netherlands
1 review
1 helpful vote
Follow Sara N.
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Super cute shop with, among others, all kinds of fun and cheap makeup items. The shipping is fast and discreet.

Date of experience: March 8, 2015
India
2 reviews
1 helpful vote
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Good Product
August 8, 2018

An awesome store for a variety of product. The nail polish colors were true. Very good quality and good service.

Date of experience: August 8, 2018
Michigan
1 review
0 helpful votes
Follow pam a.
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You can find everything at the BornPrettyStore, from nails, jewelry, makeup. The prices are so affordable and great quality..

Date of experience: December 15, 2014
Sri Lanka
1 review
1 helpful vote
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In my experience,
May 13, 2013

In my experience,
I love a lot Bornretty store, because there cutomer service is so friendly and reply so fast, and also shipping is so great some time i get my package with 3,4 days that is so amazing.and i would recommend for anyone who love beauty because thay are so kind. I LOVE YOU BORNPRETTY STORE.The Best Online Store I ever found with nice customer care service

Date of experience: May 13, 2013

Overview

Born Pretty has a rating of 3.5 stars from 225 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Born Pretty most frequently mention nail art, good quality and customer service. Born Pretty ranks 2nd among Nails sites.

service
34
value
35
shipping
35
returns
18
quality
34