website thubmnail of Born Pretty
How would you rate Born Pretty?
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Canada
1 review
1 helpful vote
Follow Taravat M.
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I placed my order on February 26,2016 and today is March 26, still have not even shipped my order. I sent 5 emails to customer service and asking for tracking number, I've been told that the items will be shipped on March 15, until today it hasn't been done! I will never use this website again nor recommend to any one.

Date of experience: March 25, 2016
Texas
1 review
9 helpful votes
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Save your $$
December 6, 2017

Pay more and purchase any place but this one. Poor to non-existent customer service. Slow boat from China delivery and if you have issues as I did with your order missing items you are simply out of luck... they couldn't care less. Please wait 2 more weeks is the best response you can hope for. That was months ago... still waiting but not holding my breath. A lesson learned! :)

Date of experience: December 6, 2017
GB
1 review
0 helpful votes
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I recently tried some false eyelashes from Born Pretty Store. There were five pairs in the box, which is a bargain considering how much falsies normally cost. They were easy to apply, and added length and volume to my lashes while still looking fairly natural. My one criticism would be that they don't come with any glue, but apart from that I loved them!

Date of experience: December 8, 2014
Canada
1 review
3 helpful votes
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F*** this
December 25, 2016

Like many others out there who have unfortunately decided to give this crappy site a go, well I am as equally, if not more disappointed as you are. It's been TWO MONTHS since they say hey've shipped my order, and more since I actually ordered it. 'Shipping within 24 hours' was an outright lie, which isn't even that surprising. My shipping status only changed to shipped 10 days after the purchase. I wasn't expecting it to come any earlier than a month at most, but two months is just ridiculous. I messaged them about two weeks ago saying that I was waiting on my parcel, to which they replied I should wait for 1-2 more weeks. And guess what? Still nothing. At this point i'll just be happy if my shipment arrives at all, and even then I can't be positive that all the items I ordered are there. Please just don't.

Date of experience: December 25, 2016
Alabama
19 reviews
85 helpful votes
Follow Mina M.
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Took over a month to get here.
December 30, 2018
Updated review

Took over a month to get here. I can't say they deserve a one star but I've seen better products. My daughter did enjoy some of the stuff but a couple of things had leaked during shipping. Think I'll stick to the U.S. store if she needs something desperately but I'll more than likely buy some place else when it comes to holographic. It took forever for me to be able to track my package. I was getting really frustrated by the end and my package sat at one place forever, but then it showed up on my door step. I like to be able to track my package no problem when I order stuff online. So with some of the stuff leaking and some of the products worthless and the lack of tracking, I'm giving them 3 stars. Good luck to anyone that orders from them.

Date of experience: December 30, 2018

Not impressed thus far
November 19, 2018
Previous review

Ordered from this site for my daughter about 9 days ago. I ordered one thing from the U.S. warehouse and already received it and the rest from China (i guess it's China). I've ordered stuff from China before on other sites and they have always kept me updated with what's going on. This place it still says paid and hasn't even shipped yet. Contacted customer service to ask why and they said it's because they had such a sale going on and will eventually get to mine. After reading reviews I wish I ordered from some place else. That's what I get for trying to save money. I get it, it takes a while to get things shipped from China but they could at least try harder on shipping my order and give me a tracking number so I can see where it is and what's going on. Will update if I ever get any tracking info.

Date of experience: November 19, 2018
China
1 review
2 helpful votes
Follow Lynn C.
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Recently I bought a nail polish from BornPrettyStore, it is excellent experience. The service is good and the delivery is so fast. I really like this sweet color polish. It is not only beautiful, but also gives me warm. The smell is not irritating. You can stamp them directly on your nails. Allow you to create beautiful nail designs in short time. BornPrettyStore.com offers nail art, nail polish, nail care, eyeliner, eyelashes, false nail, acrylic nail, French manicure, gel nails, topcoat, uv gel, etc. I think you could find what you need there.

Date of experience: September 17, 2013
Canada
1 review
1 helpful vote
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I love BornPrettyStore for their reasonable prices and the fact that they have free shipping worldwide, because many sites tend to have extremely high shipping fees & duties when shipping internationally. I've ordered jewelry, scarves and even kitchenware from them and I've never had any issue with the quality of the products and shipping is always on time. I would definitely recommend this to everyone!

Date of experience: July 2, 2013
RU
1 review
0 helpful votes
Follow Jurika J.
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I am a long time customer of this store. For about a year, I buy there various cosmetics at good price. Quality is always at the highest level. Fast delivery and accurate description of the goods. Very large catalog.

You can find my reviews and pics of products in my blog. Thanks~ http://jujurika.blogspot.ru/

Date of experience: March 7, 2015
India
1 review
0 helpful votes
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I have been a customer of Born Pretty Store since beginning. I must say that they provide quality products at an affordable price. I mainly buy nail art supplies form them as they have all the latest colors equipment and tools related to that. If you are looking for all the nail art products under one roof then I recommend you to give this store a chance. The plus point is that they provide worldwide shipping so I can get products here in India which I can not get from any other store.

Date of experience: June 28, 2018
China
1 review
2 helpful votes
Follow Ana O.
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I started following bornprettystore two years ago, I have placed over 20 orders with bornprettystore and I love every single thing. I like viewing the site everyday and the new arrival is MY LOVE part. I still cant decide what stuff I wanna most after two years shopping. Many of my friends and family received my gift from bornprettystore, of course they also love them! I know it is definitely worthy with much praise on my nails. The key point it is cheap but good quality, I dont care the shipping time, few store like this one is FREE shipping! Although sometimes few of items are missing and 1 of my package was missing, they refund and freely replaced later. I will be back again for more Christmas gifts, dont miss the newest items if you are going to try. Recommend this site!

Date of experience: October 8, 2017

Overview

Born Pretty has a rating of 3.5 stars from 225 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Born Pretty most frequently mention nail art, good quality and customer service. Born Pretty ranks 2nd among Nails sites.

service
34
value
35
shipping
35
returns
18
quality
34