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    Bovada

Bovada

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Overview

Bovada has a rating of 1.2 stars from 133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bovada most frequently mention customer service, bank account, and black jack problems. Bovada ranks 5th among Sports Betting sites.

  • Service
    79
  • Value
    79
  • Shipping
    45
  • Returns
    47
  • Quality
    71
Positive reviews (last 12 months): 5.7%
Positive
2
Neutral
0
Negative
33
View ratings trends
36
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How would you rate Bovada?

Reviews (133)

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customer service (17)
Thumbnail of user danielf1881
Maine
1 review
3 helpful votes
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October 23rd, 2023

I want to update your platform on the state of Bovada's rewards. They no longer have a stout offering. Best they do is a 50% deposit bonus with a 30x playthrough which has to be the worst in the industry at this point and a far cry from what they used to provide. As a caveat I've made a living capping sports for years and would appreciate your reviews reflecting Bovada's pivot with rewards so others know to deposit their funds elsewhere. They have some of the worst lines and for certain the worst rewards program in the industry now. Please do your own research on the matter but I promise you this is a legit concern for those accessing your information. EVERY site has better lines and rewards than Bovada now. I'd like to see this reflected in your reviews because it's a fact and the people deserve to know. Bovada is the worst. Stop depositing on their site. I promise you will regret it immediately. Thank you.

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Quality

Date of experience: October 23, 2023

Thumbnail of user temujenk
Texas
1 review
6 helpful votes
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December 6th, 2023

I got itchy to play online and created an account on bovada. Either I am the unluckiest person in the world or I am being cheated. In a week I have been hit with the worst bad beat over and over and over and all happening on the big hands. Stay away i think the fact that player poolsnames not being shown make it easier for the site to cheat.

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Quality

Date of experience: December 6, 2023

Thumbnail of user shawnr367
Indiana
1 review
1 helpful vote
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July 17th, 2022

I signed up with a signing bonus ~$250 with a $250 bonus. I've bet ~$2k and still all of my funds are locked. Contacted a rep, said I needed to wager an additional $300, I've done so, and still my funds are locked. DO NOT USE.

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Quality

Date of experience: July 17, 2022

Thumbnail of user seanr558
New York
1 review
4 helpful votes
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November 10th, 2022

Ever since they put new systems in 5-6 months ago the whole site has gotten to be a total scam. They literally ghosted my friend cause he hit a huge parlay. Theres nothing you can do! They lost there license and are operating with nothing. If you go on there community website 99.9% of the customers are complaining about alot of different issues. They are hurting for money as they have taken everybodys bonuses and all deposit bonuses away., STAY AWAY FROM BOVADA

Service
Value
Quality

Date of experience: November 10, 2022

Thumbnail of user tescih
New York
1 review
0 helpful votes
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January 16th, 2024

My Lifetime level of 3 nearly 4 was reset to Level 1 with no explanation or resolution. Said they needed a screenshot as proof. They have all the proof. Check your status!

Service
Value

Date of experience: January 15, 2024

Thumbnail of user joshh619
Ohio
1 review
2 helpful votes
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October 31st, 2023

I have played blackjack and dozens of casinos they say that blackjack games are tested for mathematical algorithm to be unanimous per deal but there's no way there's no way a dealer gets as many 21s as this game gives the dealer and as soon as you start higher than $1 or if you're ready fives and you go to 10 it starts winning first hand no matter what every time now you can't tell me that this is not rigged I've never lost this much in blackjack in my entire life I usually come out on top at casinos but on this game I have nothing but lost I would not suggest playing in this casino because you will lose all your money they haven't set where you are rigged you might be able to win at live dealers take your chance

Products used:
Blackjack

Service
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Quality

Date of experience: October 31, 2023

Thumbnail of user alext1130
Estonia
1 review
3 helpful votes
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May 13th, 2023

My funds are locked, as they are verifying my documents - FOR 2 MONTHS. Total SCAM.
I have lost my hope that I will get a withdrawal from Bovada ever. I deposited 600 USD and won 2.1k.

I lost my hope for reaching out the support team and got started in bit7casino.com instead. Fast withdrawals and good support. Learn from them Bovada!

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Date of experience: May 13, 2023

Thumbnail of user erikjonvan
Michigan
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

ÍBovada is a complete scam. Any money that you deposit on this website should immediately be considered lost for good. On top of that, do not expect them to honor their advertised deposit match bonuses because they are going to tell you that you didn't enter the correct promo code in the correct spot or anything else. It doesn't matter to them. They are a one and done scam.

My buddy won $1800 and when he tried to withdraw the money they put up hurdle after hurdle making it impossible to verify his identity to send him his money. This went on for two full weeks and they kept on denying his one year old "real id" state of Oklahoma driver's license told him to get his SS CARD which he went and ordered a copy of it and got a temporary verification form and provided that which to nobody's surprise was not accepted. This place is a one way money funnel. If you want to have at least a shot at winning something this is the antithesis to your efforts. You will not receive a dime from them and they straight up tell you they don't care about your reviews because we'll just look on here they are 99.9% complete trash just like the group of thieves that are behind the scam. You are better off chancing money anywhere else in the planet than Bovada. They are 100% thieves and happy to let you know about it.

Date of experience: April 06,2024

Tip for consumers:
Bovada doesn't operate under any US commerce laws. Nor do they adhere to any gaming commission standards. They operate with no checks or government regulations. Any money transfered to their platform is 100% gone for good. They could literally take your deposit and close your account immediately and you would zero recourse. No action to take against them. The only money you should give them is money you are otherwise going to set in the middle of the road and drive away from.

Products used:
This is an online casino if you could call it that although a casino implies there is a chance to possibly win some money. No such chance exists within Bovada. It is a 100% scam

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Quality

Date of experience: April 7, 2024

Thumbnail of user thef156
California
1 review
0 helpful votes
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December 25th, 2022

Bovada will pay you but if you win you theyll tax you 100 after the first time. And if you change your phone number it's a wrap make a new profile you ll never be able to update your profile and live chat will give you the $#*! around when you try to get some assistance. Bovada can suck my $#*!. $#*!em

Date of experience: December 25, 2022

Thumbnail of user markc4104
Florida
1 review
1 helpful vote
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May 10th, 2023

Deposits that were way less then I sent and money disappeared during slots spins.over all a shady website.dont play live poker because they will hit or stay when ever they want.

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Date of experience: May 10, 2023

Thumbnail of user tylery91
Georgia
1 review
2 helpful votes
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July 9th, 2022
Verified purchase

I have bet on this site for 10years, cashed many of checks. They finally got me. They sent me a check for $3000. 00 max payout. Done this dozens of time no issue. This time they close the account the check is written from. April 1st deposit, on June 7th I get 3000. 00 wiped from my bank account. I call the bank and they tell me I had a check returned. I ask for all documents and recieve them. The account check written from was CLOSED! I have now been fighting with them for over a month! Still no resolution to the problem. Summited documents from their bank in Canada and my bank here in the States! They deposited $50 on my account for the troubles which didn't even cover the bank fees! This is straight THEFT, ROBBERY, SCAM. Site has really went downhill, customer service is AWFUL. No one wants to help. I even sent an email to corporate dispute email with absolutely no response from them.
Only gave 1star cause I had too.

Tip for consumers:
Don't do it!

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Quality

Date of experience: July 9, 2022

Thumbnail of user joshuas1658
Washington
1 review
4 helpful votes
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January 25th, 2024

This website is thoroughly and completely a scam. I spent two hours in a high-end tournament and was in the top three that was supposed to pay out 5000 and everything shut down and I was never given my my winnings and I tried to cash out what I did have I was told that there was a pay issue and I wasn't allowed to About this website is a scam I'm not even convinced that you're playing actual people all the time in any possible outcome you lose

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Value
Quality

Date of experience: January 25, 2024

Thumbnail of user ronv167
North Carolina
2 reviews
2 helpful votes
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March 30th, 2023

Game often freezes up kicking you out of money games, even when the odds are stacked in your favor over and over again you will end up losing. Do not recommend at all.

Date of experience: March 30, 2023

Thumbnail of user freedas
Ohio
1 review
0 helpful votes
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August 25th, 2023

This casino is an absolute rip off. I spent a lot of money and never one $#*!. You're lucky if in your free games you even win more than the amount of the spin that you bet. This casino $#*!ing sucks

Tip for consumers:
This is all a crock of $#*!

Products used:
What the $#*! do you mean by proximal end up using. I played a $#*!ing casino

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Value
Shipping
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Quality

Date of experience: August 25, 2023

Thumbnail of user lancewilkerson2023
Michigan
1 review
2 helpful votes
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July 15th, 2023
Verified purchase

Be very weary and stay far away as possible, you attempt to call the number online they say no telephone operator available due to COVID when that was well over two years ago and it's been 72 hrs and they still have not got back w me and I was playing golden buffalo for 40 cents spin and they said I had wagered 40 dollars in less than 3 seconds in between spins impossible to do and have print out as well and took all my money after spending money all week everyday w them and spending over 10 deposits that day they took my money and then staff called me the scammer and swore at me etc very unprofessional and gaming commission will be contacted if this is not resolved by tomorrow
-Lisa Bizzell

Tip for consumers:
Stay away from this scammer business

Products used:
They ripped me completely off

Service
Value
Shipping
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Quality

Date of experience: July 15, 2023

Thumbnail of user pa252
California
1 review
3 helpful votes
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September 24th, 2023

I don't know what happened to Bovada honestly I've won one time last year $20,000 and I got my money but I had to do separate $2,500 withdrawals with BTC then ETH etc etc it was a hassle but every since I won that I've lost thousands and thousands with them! I can tell now all their slots are rigged even if I spin 500 times I can't get a bonus and if I do it pays sh*% I am done with this BS! And lately if I do win they won't let me cash out they say my eth hasn't been settled even tho it has over 2000 confirmations! No more you lost a loyal client that been playing with you for over 10 years

Tip for consumers:
STAY AWAY FROM BOVADA

Products used:
Mystic wilds, Fairy wins, wheels and Reels XL mythic wolf

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Date of experience: September 24, 2023

Thumbnail of user kp421ace
Idaho
1 review
2 helpful votes
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October 26th, 2023

HORRID! THIS IS ABSOLUTE FRAUDULENT GAMING! DO NOT, I REPEAT, DO NOT SPEND YOUR MONEY HERE! THIS IS LIKELY THE WORST PUN-JOB GAMBLING SITE ON THE WEBS, WITHOUT EXCEPTION! THEY'RE STRAIGHT ROBBING YOU! ZERO CHANCE YOU CASH OUT, LET ALONE WIN.

Tip for consumers:
$#*! THIS COMPANY! DO NOT, I REPEAT... DO NOT GIVE THEM ANY MONEY! IT'S ALL FRAUDULENT!

Products used:
HORRIBLE EVERYTHING! AVOID AT ALL COSTS! THE NEW MANAGEMENT IS ABSOLUTELY HORRIFIC! TERRIBLE COMPANY! WORST EVERYTHING BY FAR!

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Date of experience: October 26, 2023

Thumbnail of user markw4205
Washington
1 review
0 helpful votes
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March 20th, 2024

The sports book is always down.They raised there juice and rairly see plus money on totals and sides live anymore.They are in complete control of what you win in poker and slots. Impossible to be successfull in poker. COMPLETELY RIGGED if for 1 minute you believe flops come out like in real life you are a idiot...they are action based flops to induce action...The timers and scores are always wrong on live betting.and for the last year the site has beendown for materiece at lease one time a week.Matience hell it's because they are being hacked by pissed off players who didn't get paid...listen people bovada has no regulations since its not American based.they can do what they want.why play these thiefs when when there are so many other legit sites..

Date of experience: March 20, 2024

Thumbnail of user marjorier165
Florida
1 review
1 helpful vote
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October 29th, 2023

I won and now i go to chat and they act like their emailing a reset, never comes, call and rings several times and then hangs up! R u kidding me 0 rate

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Quality

Date of experience: October 29, 2023

Thumbnail of user jamesl4205
California
1 review
1 helpful vote
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June 8th, 2023

I signed up for Bovada and was given bonuses.Now im being told via email i abused the bonuses since i want to withdrawal 1k thru btc.The website is a scam, dont use bovada

Service
Value
Quality

Date of experience: June 8, 2023

Thumbnail of user buzzmac.1976
Illinois
1 review
0 helpful votes
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February 12th, 2024

I DID 2 DEPOSITS THRU THE SITE ON MY CREDIT CARD,,,,,DONT USE THESE DEPO FORMS,,,MY 2ND DEPO WAS FOR 100 AND SOMEHOW THEY SHOWED 211, WHICH I NEVER HAD THAT AMOUNT IN MY ACCOUNT BUT FROM 1ST DEPO,,,AND PULLED ALL THE MONEY THEY COULD OFF THE CARD, ONCE MY STATEMENT CAME,,,I QUESTIONED THEM AT CHAT BOX AND THEY SAID I USED ALL OF THAT 211 PLUS MY 225 AND MY WINNINGS 1ST PLACE IN TOURNEY OF 53 BUCKS AND ALL THE OTHER ONES I GOT TO THE PAY ZONE,,,,SO ALL I CAN SAY IS,,I NEVER USED THAT MUCH MONEY ON HERE BUT I WAS CHARGED FOR IT,,,THEY KNOW THE SITE IS FIXED TOO,,,ONCE I COMPLAINED I WON THE NEXT DAY THEN IT WENT BACK TO THE GO FU CK THEM STAGE WHERE U WILL LOOSE WITH 4 OF A KIND.WE ALL KNOW HOW MUCH WE PUT ON A DEPOSIT SLIP,,,,JUST FUNNY THAT THEY CAN CHANGE IT AND GET AWAY WITH IT,,,PLEASE SOMEONE FIND THERE ADDRESS AND GIVE THEM A GAS BOMB SO THEY CANT SCREW ANYONE ELSE,,,,LOVE TO SEE THEM COCKROACHES COME FLYINOUT THE DOORS AND WINDOWS WHEN THE GAS GOES OFF,,,,

Date of experience: February 12, 2024

Thumbnail of user timr499
Texas
2 reviews
5 helpful votes
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May 19th, 2022

I finally threw in the towel on this sports betting site. They had nice bonuses throughout the pandemic so I could put up with their rude customer service (often keeping you on hold for 10 to 20 minutes). Unfortunately, they are inconsistent in how they apply their bonuses and more importantly, there's no transparency. Their Bitcoin Exclusive program is now only for what they deem as "recreational" players (so not a "welcome" bonus but rather a bonus every time you deposit until they deem you a full born degenerate and then you get nothing regardless of how much money you've deposited with their site). In addition, they would periodically throw a bonus your way, but without knowing why, the whole thing just seemed arbitrary and that doesn't give me a lot of confidence that the process is fair. Quite frankly, I'd like to know why I'm getting a bonus instead of this sporadic "hey we just dropped a gift into your account". I just opened an account with Sportsbetting.ag today and feel I will be much happier (especially with their 9% racebook rebate with no rollover).

Date of experience: May 19, 2022

Thumbnail of user andrewr2089
Florida
1 review
2 helpful votes
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February 3rd, 2024

This site is a complete scam from the Black Jack to the poker all a scam w/out any chance of winning STOP…DONT DEPOSIT MONEY ON THIS SITE. PROMISE YOU WILL LOSE. Look up the odds of getting 3 blackjacks in a row it has happened on multiple occasions.

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Date of experience: February 3, 2024

Thumbnail of user mrh198
Florida
1 review
1 helpful vote
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November 4th, 2023

Scam Casino. Fake jackpots, fake bonuses, fake customer service.
This site is a Unlicensed Unregulated Scam Site. Uses other sites with same games to multiply its scamming of players.
If you read a positive review, it was posted by Bovada employees not any players. I checked, nobody I contacted has written anything positive about these Scam Casinos.
1.2k friends on FB. Nobody trusts these fake reviews. Slots are manually controlled while your playing.
Stuttering slot reels are one sign they're cheating you in real time.
Those "Random Jackpots " are fake.
They will let new fish win at times to get their money and Credit Card info.
Which you'll end up with fraudulent charges on soon.
In review:
These sites are a dangerous fraud and scam site run by thieves that steal your money one way or another.
STAY AWAY! REPORT THEM TO LAW ENFORCEMENT IF THEY STEAL YOUR MONEY!

Date of experience: November 4, 2023

Thumbnail of user dariani1
Florida
1 review
2 helpful votes
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November 6th, 2023

If you are interested in playing online poker, to where you can consistently lose tournaments or cash games, when your odds are 85 to 90% in your favor until the fifth card drops, then you definitely want to play on Bovada's website. I've played poker for over 40 years and never lost dozens and dozens of hands when I had a 92-93% chance of winning the hand until the fifth and final card drops. I actually believe that in some cash games and maybe tournaments also that you are playing against a computer generated player instead of individuals. I will definitely be looking for somewhere else to play online or go to casino because then at least you only have beat the house not a computer. Yes, I have won tournaments. Yes I have won large amounts on cash games but the only way I was able to accomplish this was to play hands that I would never play live. In other words I would break my pattern of play so computer would not be able to trend my actions and I would win. Example: I have thrown pockets aces away cause they were losers when hand was dealt and thrown pocket ace/king combos away that would have lost repeatedly but I would win on the next hand on a two and seven off-suit because computer had not profiled me to play that hand. Those are just a couple of examples of what I have learned to be the truth on Bovada.

Date of experience: November 6, 2023

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