• Bookmark

    Bovada

Bovada

Is this your business?
Write a Review

Overview

Bovada has a rating of 1.2 stars from 133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bovada most frequently mention customer service, bank account, and black jack problems. Bovada ranks 5th among Sports Betting sites.

  • Service
    79
  • Value
    79
  • Shipping
    45
  • Returns
    47
  • Quality
    71
Positive reviews (last 12 months): 5.7%
Positive
2
Neutral
0
Negative
33
View ratings trends
36
See all photos
How would you rate Bovada?

Reviews (133)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (17)
Thumbnail of user garym1217
Virginia
2 reviews
15 helpful votes
  • Send Message
January 4th, 2023

Every single time I've ever gambled on this site, poker mainly, I've always been beaten on the River…it's like it's always destined to happen. I call this site a scam

Service
Value
Returns

Date of experience: January 4, 2023

Thumbnail of user uyared
New Jersey
1 review
0 helpful votes
  • Send Message
September 17th, 2022

When you win and want to collect, they offer their own coins. To get those coins, you need to set an account with them... In the end, you never collect!

Tip for consumers:
you lose even you win your bets for you never get your money back.

Products used:
bet on games

Service
Value
Shipping
Returns
Quality

Date of experience: September 17, 2022

Thumbnail of user arielr95
Massachusetts
1 review
0 helpful votes
  • Send Message
October 12th, 2022

This is the worst and $#*!tiest company. Biggest scammer online. Dont play in Bovada. It is so set up for the casino games and live dealer it seems like they have bots playing.

Service
Value
Shipping
Returns
Quality

Date of experience: October 12, 2022

Thumbnail of user mauimale2009
California
1 review
1 helpful vote
  • Send Message
July 29th, 2023

Funny, betting small amounts like $1 to 5, you have a chance to win but bet larger amounts, Bovada seems to always have 19,20 or blackjack. Everytime!Everything! Beware.

Service
Value
Quality

Date of experience: July 29, 2023

Thumbnail of user peters2916
Hawaii
1 review
0 helpful votes
  • Send Message
May 30th, 2023

Bovada wont allow you to cash out.
If you win twice in a day, they will not allow you to cash out. The purposefully hold, funds for a period. Until you cancel the withdrawal.

Date of experience: May 30, 2023

Thumbnail of user mouellette
Arizona
1 review
0 helpful votes
  • Send Message
March 17th, 2024

Don't waste your money or time. You win anything on this site. Been with them too long to know this.

Date of experience: March 17, 2024

Thumbnail of user ascottif
California
1 review
1 helpful vote
  • Send Message
December 12th, 2022

Trustpilot
Thanks! Your review counts.
You reviewed Bovada

Add photo
Scott
1 review
US
Rated 1 out of 5 stars
I opena Bovada account in October 2022
I opena Bovada account in October 2022. I did very well and one day my account was inactive the following day it was active but all the funds I had were gone. I contacted customer care for about a week before I was told my bank had created a "charge back." Once I contacted my back they stated that they had not request a charge back and that they would either have e funded the account or not from the beginning. Here we are now December 12,2022 and Bovada is asking me to give them my bank account information to show that I ha e not yet received the funds they took from my account. My bank suggested that I never give me baking information to anyone in order to maintain a secure account. I expressed this fact to Bovada and now they are telling me this is the only way. They have record of the funds they took from my account so I asked them to show proof that my bank requested the charge back so that I could maintain a safe bank account and get to the bottom of this situation. Bovada is not a reputable company and they are not going to honor a winning account. I believe their strategy to be to make it difficult to withdraw so that you never make a substantial withdraw. If you or someone you know has made a substantial withdraw please contact me.
Below you will find the attorney who will be assisting me in this matter:
Forthepeople.com

Date of experience: December 12, 2022

Thumbnail of user crowtherrobert76
Utah
1 review
0 helpful votes
  • Send Message
February 23rd, 2024

I posted a warnign about the site and how to use caution with there system glitching but I played again and the dealer hit me on black jack when I stood but he gave me a card when I clearly stood not to mention when I double downed he still gave me a card to cause the best person to bust or give himself 21 it was clearly a cheating strategy I called for a pit boss and they did nothing do not use or trust this site they are all shady I'm not worried about the money I lost I can make it back one way or another but seriously do not trust this site they wil take your money dirt I don't mind loosing fair but they are absolutely 100% garenteed cheating

Date of experience: February 23, 2024

Thumbnail of user elmers82
California
1 review
1 helpful vote
  • Send Message
February 19th, 2024

I bet I won a lot of money they don't let me take my money out and I did a parlay I hit it big it said that I loss the parley which clearly didn't have over 10k that I can't withdraw please don't put money here don't bet here is not worth it they quick to deposit and take you're money but when is time too take it out is imposible

Service
Value
Shipping
Returns
Quality

Date of experience: February 19, 2024

Thumbnail of user mos75
Arizona
1 review
3 helpful votes
  • Send Message
October 17th, 2022

Do not use them. They won't let you withdraw if you win something big. Save your self headache and money.

Date of experience: October 17, 2022

Thumbnail of user home.savers617
New York
1 review
3 helpful votes
  • Send Message
December 31st, 2023

Burn your money it last longer. They are not licensed the rng is completely controlled by them. Cs rep are non existent

Service
Value
Quality

Date of experience: December 31, 2023

Thumbnail of user larrythorson6
Utah
1 review
1 helpful vote
  • Send Message
December 20th, 2023

This is the most blatantly unfair online casino I hacmve ever played, and I've played many. Winning odds are less than one in a thousand.

Service
Value
Shipping
Returns
Quality

Date of experience: December 20, 2023

Thumbnail of user mm81gifts
Florida
1 review
1 helpful vote
  • Send Message
August 28th, 2023

Is most scam site no one use this ppl when you win they will lock your account and you can't get in to it and you have to keep emailing them big scam

Date of experience: August 28, 2023

Thumbnail of user franw120
Mississippi
1 review
0 helpful votes
  • Send Message
April 13th, 2023

I placed a wager yesterday morning for the Phillies and the dodgers to get a grand slam Phillies lost but the dodgers got a grand slam last night I went to check to see if they paid it out and it was missing off my account I've been calling but they not accepting calls cause of coronavirus which they say so I'm emailing them since last night and all today about my missing wager and haven't got no answer as to why my wager will be missing off my account I won $1,000 on that wager I'm getting no answer from them as to why my wager is missing off my account and not showing they have me feeling like they scamming and this is not acceptable if I'm playing my money with them they should be able to pay me out my wins and not take my wager from me this is a outrage and I won't answers and I want to be paid out like I should be I won fair and square and they're not honoring my win they just removed it completely from my transactions this is not right at all

Products used:
Wager

Date of experience: April 13, 2023

Thumbnail of user veasna.ker
Texas
1 review
3 helpful votes
  • Send Message
September 18th, 2023

They stole my crypto deposit and claim they didn't receive it. Don't do business with them. They are scammers.

Service
Shipping
Quality

Date of experience: September 18, 2023

Thumbnail of user pedrom323
Massachusetts
1 review
3 helpful votes
  • Send Message
October 16th, 2022

Dont you ever ply black jack with the machine you will lose 1000% is all set up. This online casino is a $#*!ing scamm people.

Service
Value
Shipping
Returns
Quality

Date of experience: October 16, 2022

Thumbnail of user daudao
Texas
1 review
0 helpful votes
  • Send Message
June 22nd, 2023

Bad company to place your bet. They hold your account for no reason and they never notify you when they do stuff.

Service
Value
Shipping
Returns
Quality

Date of experience: June 22, 2023

Thumbnail of user cc873
Indiana
1 review
0 helpful votes
  • Send Message
February 27th, 2023

Give you a bonus but make you use your winnings before Bonus is even used and by that time you win nothing off the bonus the give you win signing up. AVOID THEM and keep your money

Service
Value
Returns
Quality

Date of experience: February 27, 2023

Thumbnail of user luism965
Illinois
1 review
0 helpful votes
  • Send Message
February 27th, 2023

If you value your time and hard earned money this site will rob you blind be careful long time player

Date of experience: February 27, 2023

Thumbnail of user manaise13
New York
1 review
0 helpful votes
  • Send Message
January 22nd, 2024

Terrible site that you can never win on. Definitely rigged regardless of good cards in your hand. Do not recommend to anyone

Service
Value
Quality

Date of experience: January 22, 2024

Thumbnail of user colby.b
Colorado
1 review
3 helpful votes
  • Send Message
August 18th, 2023

Do not use your debit card on this site! I made 1 deposit to gamble with and had 2 more charges from Nigeria. Extremely dangerous website!

Products used:
casino

Service
Value
Shipping
Returns
Quality

Date of experience: August 18, 2023

Thumbnail of user troyr271
North Dakota
1 review
2 helpful votes
  • Send Message
November 11th, 2023

Complete garbage 0 bonuses 0 base pay absolute 100%scam
The worst online gambling by far a Complete waste of $$$$$
Seriously stay away 0% at winning

Date of experience: November 11, 2023

Thumbnail of user robertn1910
Colorado
1 review
0 helpful votes
  • Send Message
January 3rd, 2023

I won 60k playing on it about 5 years ago. It is legit but I haven't played in years. I would refer anyone to them.

Service
Value
Shipping
Returns
Quality

Date of experience: January 3, 2023

Thumbnail of user burimi
New York
1 review
0 helpful votes
  • Send Message
March 15th, 2023

Wake up people bovada it's just scam they will take all your money they will close your account and will never give you the money just a scam..

Service
Value
Shipping
Returns
Quality

Date of experience: March 15, 2023

Thumbnail of user odericus
North Carolina
1 review
0 helpful votes
  • Send Message
September 25th, 2023

Don't waste your time. I have seen better programing written by high school students...I was done after the 1st 10 minutes.

Service
Value
Quality

Date of experience: September 25, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Bovada?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Bovada?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business