• BowlerStore.com

BowlerStore.com

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Overview

BowlerStore.com has a rating of 4.5 stars from 2,433 reviews, indicating that most customers are generally satisfied with their purchases. BowlerStore.com ranks 890th among Gaming sites.

Positive reviews (last 12 months): 100%
Positive
12
Neutral
0
Negative
0

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17,435 reviews

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Top Positive Review

“Fast shipping and great customer service”

Mike C.
8/1/24

Bowlerstore did everything right on there end! I ran into a speed bump with usps, but after I finally got it, it was everything I've been waiting for and I can't wait to try out my new ball!

Top Critical Review

“Cancellled amazon order and no info on seperate direct ball order”

Daniel F.
8/28/21

This place is a scam. They cancelled my shoes on an amazon order and never credited my account. The "contact seller " info says there was no charge, yet there was. I unknowingly ordered a ball from the same company, not amazon, they charged me, but after 5 business days there has been no contact. There is no way anyone should do business with this company by any means. The reviews that average 4.6 must be false reviews, looks like Sitejabber is not paying attention. There is no way this company failed me twice within a week and it has not happened to anyone else. It wants "proof of purchase", but the cancelled order says 0.00, Yet my account says there was a charge, and my order for the ball cant be screen shot. So how can I provide that?

Reviews (2,433)

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Vanessa M.
2 reviews
0 helpful votes
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October 15th, 2012
Verified purchase

So far so good...a little sad when the original ball could not be shipped since it was out of stock & the website still says the ball is available. The Rep Tyler Philpot was a great help and I appreciate his patience working with me through e-mail to help me find another ball for a special birthday present.

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George B.
1 review
0 helpful votes
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June 10th, 2015
Verified purchase

Doug and Bowler Store are good people. The process was easy, quick, and user friendly. I would not hesitate to buy from them again and will recommend them to other's. Besides the ball purchased they also threw in few extras items which was very nice. Thank You! Again.

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Derek H.
1 review
0 helpful votes
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April 8th, 2015
Verified purchase

This was the second or third order from bowler store for me. The previous orders were considerably better! I requested a long pin in the bowling ball and got a medium to short pin. I also paid an extra fee for quicker delivery and feel like it may have slowed the delivery down. I ordered the product Monday evening and didn't receive it until Saturday.

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Darren N.
1 review
0 helpful votes
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December 5th, 2019
Verified purchase

My first time using your site. So far so good. I'm updating my comments to say that I received my order timely and was very satisfied with the quick delivery. More importantly, it was delivered on time, before the estimated delivery date. Thanks for doing what you said you would do.

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Florida
1 review
0 helpful votes
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July 9th, 2020

DO NOT! Order Any product from the BOWLERSTORE.COM I have had nothing but problems with them, I had my sister-in-law order me a bowling ball with a year warranty it cracked all the way around the thumbhole before the warranty was up And they refused to send me a replacement ball which is all I wanted, I sent them everything they asked for, pictures and the serial number on the ball. And That wasn't good enough So after spending the Money on a black widow spare blue/orange/smoke ball they had me mail the ball back to them which cost me $33 which they refused to reimburse for. So I called the ball manufacturer which is ebonite And they told me never to order from the bowler store again to order it from your local pro shop which I've had good luck with. If you read there reviews you will find numerous people have had the same problem with them So until they send me a 15lb ball replacement of MY choice you WILL see this review all over the Web, spread the word my friends

Products used:
Bowling Ball

Service
Value
Shipping
Returns
Quality
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terri W.
1 review
0 helpful votes
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February 22nd, 2017
Verified purchase

Like the product, liked the time frame it arrived.
I need to exchange them for a smaller size, they seem to run big in size.
Had no information inside on how to return, exchange or anything. Other than that GREAT

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Larrie L.
1 review
0 helpful votes
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June 29th, 2016
Verified purchase

I have ordered several times through Bowlerstore.com. Shipment comes before the arrival date. Everything that I have ordered has been correct. I will keep continuing to use bowlerstore for all my bowling needs. These low prices are hard to beat. I don't know my measurements to have my ball drilled, i just get it un drilled and take it to local pro shop.
Happy camper in Othello,Wa

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Amanda C.
6 reviews
0 helpful votes
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February 1st, 2014
Verified purchase

I love my ball! It feels a lot heavier then ten pounds but maybe it's just me. :( wishing I would have gotten lighter! But it it very cool looking and excited to get it drilled and use it. :) shipping took longer then I thought. I ordered it Fri 1/24 and the next day it said shipping info sent to fedex. But for a week after that nothing happened. Finally yesterday it shipped out and got here today! :)

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Jane S.
1 review
0 helpful votes
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May 10th, 2016
Verified purchase

Quick and easy, tyler from customer service called me right away to get the color since I did not note it on my order. I stressed that the bowling bag was a Mother's Day gift and they got it to me Thursday before. Mom loves it.I am a very happy shopper and will order from you again. BOWL ON!

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Carrie L.
7 reviews
0 helpful votes
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October 15th, 2011
Verified purchase

If you're going to provide a tracking # for the customer, try to use a courier that will update their sites with information. I seen nothing for almost 3 weeks and emailed you guys twice and my concern was not given the attention it should have gotten. Don't bother give a tracking# if its not going to be updated with the package progress. Just tell the customer it will show up...eventually

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Dennis S.
1 review
0 helpful votes
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May 22nd, 2016
Verified purchase

Item arrived on time and was fine. However after ordering I didn't receive an order confirmation, and received no response to a contact email, and went to their on line chat and sat and waited with no response. Finally called the number for ordering a product and they graciously helped me out, send me the tracking info and were very cool. I still would buy from from them, but they might want to make sure their chat is working.

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Delima R.
1 review
0 helpful votes
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January 9th, 2014
Verified purchase

Like the looks and variety of the products. Hopefully the order will come within specified time. I haven't yet given the items I purchased to the intended person. I'm concerned that maybe the bowling shoes are too big. I ordered a men's size 9 and the size on the back of the shoe shows * ** */2, but I'll know better after he tries them on.

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Damon B.
1 review
0 helpful votes
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September 22nd, 2015
Verified purchase

Wonderful products and prices. Delivery time was awesome. Free delivery including Alaska, which is where I live, is a fantastic selling point. Will purchase from here again and will most definitely recommend this to friends.

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Jen H.
4 reviews
0 helpful votes
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January 2nd, 2015
Verified purchase

I didn't realize that I had ordered rental shoes.wanted regular bowling shoes.15% restocking fee plus shipping. Was going to lose $10. So, I'm gonna keep them for now. I was satisfied with the price of the shoes and shipping.

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Donna P.
7 reviews
0 helpful votes
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September 24th, 2012
Verified purchase

The shoes were priced higher than other sites that I viewed but I only found the bowling bag that I wanted on your site. I thought the shoe covers they I bought came as a pair, since you buy shoes that way. Very disappointed to find out there was only 1 and the cost was ridiculous. Why don't you up the cost and sell two. Not sure I will be buying from you again.

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Brianne G.
2 reviews
0 helpful votes
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November 6th, 2012
Verified purchase

Great deal and efficient/friendly customer service! I forgot to indicate that the bowling ball I ordered was a gift so they could delay the drilling insurance and it took all of 1 minute via their online customer service chat window to make the necessary changes. Thanks!

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Tina d.
1 review
0 helpful votes
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February 11th, 2017
Verified purchase

I ordered a bowling shirt for my boyfriend. When it opened up the package the shirt was very nice just like the picture showed and it is good quality. Shipping was fantastic receive the order within a few days of purchase Priority Mail well definitely order again from bowlerstore.com

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David U.
1 review
0 helpful votes
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June 6th, 2017
Verified purchase

A little confused during check out. Screen reset and I had to place info again. Was worried I ordered twice but tracking history showed no order so I went thru with it again

Was not aware or missed the fact that items were shipped fed ex. Tracking number did not state this info and I checked tracking with ups and usps not fed ex. Did arrive earlier than promised.

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Brent B.
5 reviews
0 helpful votes
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November 3rd, 2011
Verified purchase

Check out was a little confusing - hope the engraving I paid for gets on the ball!
The combo that I purchased said "Out of Stock" however that was last years version of the ball - this years was same package but site did not note this anywhere.
Ended up I got exactly what I paid for and was very pleased - just dont get frustrated when you cant reach anybody by phone or e-mail for a few days!

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Christopher L.
1 review
0 helpful votes
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February 9th, 2019
Verified purchase

I am a senior bowler. My fellow seniors bowlers and I love this online bowling store. You have great prices up to date on all bowling products. Plus free shipping. In my group of seniors I'm the go to guy for us to order. So on the behave of my fellow senior bowlers and I we wish to say "MAHALO" that's "thank - you so much" in Hawaiian. Your customers for life Chris and the senior. Veterans bowling gang from Schofield army. Base

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Patricia T.
3 reviews
0 helpful votes
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December 14th, 2017
Verified purchase

This is a gift for my daughter. I think she is going to love it! I am not sure on the shoe size as I went off the reviews for that particular shoe which supposedly ran short and narrow. The shoe itself looks awesome! Youthful and not so "bowling shoe" looking! I am very pleased with the order! Definitely would order from here again!

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Dalana D.
1 review
0 helpful votes
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December 13th, 2015
Verified purchase

You should not charge $6 for gift wrapping if you're just gonna slap it on. My university book store charges $1 and puts the item in a box and adds ribbons and a bow. Shame on you. I immediately took it off because I knew I could do a better job. What a rip-off.

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ROCKY F.
1 review
0 helpful votes
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January 12th, 2015
Verified purchase

Other than verifying my bowling ball weight of 14 pounds, I did not see a confirmation my selection of Pin Distance 4-5 inches and Top Weight 3-4 ounces reflected on my purchase receipt. I am very particular choosing this website to give me that option.

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Christopher p.
1 review
0 helpful votes
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January 4th, 2019
Verified purchase

Bowlerstore had what I wanted when everyone else either did not or at a price significantly lower than competition. I am very satisfied with my purchase and how diligent bowlerstore was updating me with tracking and following up to be sure I am satisfied. Thanks!

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dan k.
1 review
0 helpful votes
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May 22nd, 2012
Verified purchase

Delivery was fast. Purchased the discontinued Brunswick C-System 2.5. After bowling 2 weeks in league play my average is up 30 pins a game. Ball is amazing! Accuate on spares & very forgiving on strikes. Could not be happier!

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