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Oregon
1 review
3 helpful votes
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You don't want to buy A BPM electric bike If after 2 years they will discontinue parts for you cant even get an extra battery And they never answered the phone It's the only way to get through to them is email And the customer service really sucks

Date of experience: January 13, 2022
Florida
1 review
0 helpful votes
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Amazing!F15RS 1000w 21ah 52v electric bicycle
June 12, 2023

We bought 2 electric bicycle from bpmimports.com
We are very pleased with the bike it's powerful and comfortable
Built well

Customer service has been responsive and nice

Great company to deal with

Date of experience: June 11, 2023
Illinois
1 review
1 helpful vote
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BPM best bike on the market to date!
December 9, 2021

Great bike, I did a ton of research before my purchase and knew I wanted a 1000 watt Bafang Ultra middrive bike. But to get that motor in a Rambo or QuietKat or Backou its $6000/$7000.
This is my hunting bike and I dont really need to go 30mph so I dropped the front chain ring size from 46 tooth to 40 tooth. It still goes 28mph and climbs any hill you c

Date of experience: December 8, 2021
Florida
1 review
2 helpful votes
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This is by no means an adult bike. It seems to be a knock-off. If you want some quality electric trike with real power than it is NOT your choice. I am so disappointed by this because I thought this would be a good way for me to get exercise without impact. We spent all the time putting it together only to have to take it apart to send it back. I feel like the description of this bike is not remotely accurate. Also within 3 blocks the tire went flat. Bpimports is impossible to get in touch with in case you need help. Beware!

Date of experience: November 27, 2020
California
1 review
0 helpful votes
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Very dissatisfied
May 3, 2022

I purchased a fat tire bike about a year ago after one week the wires burnt I called into return the bike the gentleman said we can replace that part no problem really sold me on the bike and said that it was a great bike and it must've just been a defective part. I agreed he sent the part out we replaced it on the bike and the bike worked for three or four months then the same thing happened again. We purchased the extended warranty they told us to go to a bike shop and have it checked out. We were told that the wires burnt out again and the motor also burnt out this time. BPM advised us to send the motor back and they would replace it and the other wire parts as well. We sent it back and it has been for five months we are unable to get a hold of them I called and got a hold of them one time when I leave messages they do not return them. The one time I got a hold of them they said a shipment was coming in the beginning of April and I should call back then I have tried to call and left several messages since 1 April and my calls are ignored. At this point I am unsure what to do but I paid a lot for that bike and in the past year I have only been able to use it for three or four months.

Date of experience: May 3, 2022
Canada
1 review
2 helpful votes
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Bpm no good never try it again lie all these fake messaging ugly man one i dated guy brian all he wanted sex and kissd i backed him off me dont mean nothing dont waste your time bpm lie put all funny looking old man on sicne not worth it no class or mantters dirty website just be careful bpm scammers too

Date of experience: July 2, 2021
Israel
1 review
0 helpful votes
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Great customer service quality bike A+++ all around
Purchased f35 December 2020 and having fun with if, bike has quality components and is fast and comfortable

Date of experience: December 7, 2021
Israel
1 review
0 helpful votes
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Bought T950 tricycle from bpm imports
Arrived quickly and packaged well

Trike is very comfortable and fun to ride

Company very responsive and professional

Date of experience: August 24, 2022
Pennsylvania
2 reviews
2 helpful votes
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Buyer Beware...
May 7, 2021

Bought 2 bikes from this place just before wife and I went south for the winter. Got to our campground, rained a lot in Myrtle Beach area, but were able to test our bikes out within the campground. Right off the bat, we noticed the back wheels on both bike's were not running true. You could actually feel the bike, and see it, wobble up and down. Got home from our winter get away, called BPM, told them of the problems, they suggested take the bikes to a shop to get them fixed, and that they would reimburse me for the repairs. Later the shop called and said there was nothing he could do, that the wheels were too far out to bring them back in, suggested looking into having 2 new wheels sent. Tried calling BPM, no answer, lot's of times. Emailed them, multiple times, they finally got back with me via email, said warranty doesn't cover labor, I then emailed them back and stated that I needed them to call me, that there was an issue I needed to talk to them about, not related to labor, being new rear wheels, nothing... I also emailed them and stated that if they are not going to send new back wheels, I want some of my money refunded, they have not responded at all, and why would they, they got my $3400...

Date of experience: May 7, 2021
Colombia
1 review
0 helpful votes
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F15RZ 1000w 21Ah
May 30, 2022

Bought f15rz from bpm imports 6 months ago and after putting ******* miles on it can't complain great bike and excellent customer service

Date of experience: May 29, 2022

Overview

BPM has a rating of 3.6 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BPM most frequently mention and customer service. BPM ranks 13th among Bicycle sites.

service
19
value
19
shipping
19
returns
13
quality
19