BPM

My wife purchased the fat tire electric trike, T-950 from https://www.bpmimports.com/ unfortunately.
This company is a complete joke. I called them at *******047 and was directed to a voicemail.
NOBODY called me back for three days so I made the purchase online.
The trike came late, totally broken and with missing parts. I called the company again and NO answer.
Now, I am stuck with a junk and the company CANNOT be reached.
I am thinking of filing with the California Attorney's General office and also filing a suit against these CROOKS.
If there is any attorney who would help me, please let me know.
DO NOT PURCHASE FROM THESE RASCALS!

The manual for bike does not corispond to my bike. Cant get a hold of anyone to get help and understanding og certain how and why.

This is an update from April 2,2020 review. Now I have about 2 years on this F-15RS ebike. Much has happened in my life during these 2 years of covid-19. This bike has really helped motivate me to get out more and cycle. Yes … you are still a cyclist when using a folding ebike! I was one of the first to ride the Davis double century on a mountain bike and will not be intimidated by those traditionalist still riding street bikes…. Now in the thousands with all the carbon fiber stuff! Expect some "looks" and even fearful reactions when on a bike trail w many pedestrians. They think you are on a motorcycle unless you peddle a bit! The fat tire is in a way scary … but I would never go back to less than 3″ wide just for the comfort alone.
So, more about the ebike. I now have about 1000 miles on this thing. I was running about 8 psi … enjoying massive comfort but realized the range really goes down to maybe 30 miles on flat land w small hills. I increased pressure up to 15psi. OMG back up to 50miles plus range! Go figure … how could I forget how important tire pressure is for less rolling resistance? You really notice when you run out of battery … and start to peddle back! The only problems I have had are the suspension bolt on rear shock nearly falling out. I consider this a lack of maintenance … and something to check at least once a year along with all fasteners. I have traveled at lot by car in the last year, with this ebike as cargo up and down the west coast, doing rides in Eugene, Portland and Seattle on the many bike trails/lanes. Hauling this on long trips well loosen stuff up … even not riding so much. Again this is just an observation of what maintenance you need to do. The hub still seems fine, performance wise and noise wise. Brakes just stay tuned … hydraulic is amazing. I have two batteries now, along with most parts for the offgrid PV system project …but still a work in progress. One extra design issue using Lithium batteries is you are never supposed to charge them when below freezing temps. I will have to make a low temp disconnect in the system. Many vanlifer systems have the same problem.