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Brainly

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North Carolina
1 review
5 helpful votes
Follow Bryce B.
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I got autosubscribed for a full year. After requesting a refund 10 minutes after autosubscribed, I requested a refund or to at least drop my subscription to a month rather than a year. They blew me off and told me they can't do that. Not to mention the website had zero helpful information for any of my classes. I just wanted help on one problem and now I'm $54 in the hole. And you wonder why the youth are poorer and poorer. They're being scammed and abused from companies like Brainly.

Date of experience: September 4, 2023
Brainly U. Brainly Rep
over a year old

Hello Bryce,

Thank you for contacting us.

Unfortunately, we do not process refunds, according to our policy. You can learn more about it in our email communications and in our Help Center —> https://bit.ly/refund-policy-brainly

Please note that we send expiration reminders when the subscription is about to renew. We also inform the users that we do not provide refunds if the subscription is not canceled on time. This information was included in the emails sent to you.

If you have any questions, please always feel free to get in touch by sending an email to subscriptions@brainly.com with the subject line “[Jabber] Review”.

Cheers,

Brainly Team

Pennsylvania
1 review
2 helpful votes
Follow Akira K.
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So, I am a student who uses this app. I occasionally will use it for finding an answer to my test question. But that's ONLY if I'm having trouble with the question and can't find an article or something about the topic. I also like to answer others questions. And here's the thing that I just can't comprehend. How is it I make a 3 paragraph answer THAT I ACTUALLY GAVE AN ANSWER TO, and end up getting reported. But some guy who answers with literally just a picture of his you know what, he doesn't. Brainly needs to sort out their priorities.

Date of experience: February 17, 2022
Texas
1 review
0 helpful votes
Follow Hailie c.
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HELP ME
January 20, 2021

Brainly is amazing but I got longed out somehow and when I try to log in it says that not an account... so I want to make a NEW account but it awaying says... We're sorry, but we are not able to complete your registration at this time.
Like when is it time... NEVER?

Date of experience: January 20, 2021
Louisiana
1 review
3 helpful votes
Follow p d.
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Why
September 2, 2022

I'll be honest, I LOVE brainly. Also, I am in 7th grade. My problem is I can't use it. First of all, you need to create an account to see the answer (except for the first 5 times) or watch an ad. I hate both of these. Just about everyone hates ads. And your probably wondering why I don't want to log in. Here is why I don't want to log in: If I put my actual; age in, it will say I'm too young. I'm not a kindergartener. I'm in 7th grade and you're telling me I'm too young to be using a very useful tool/website. 12-year-olds need help too with their homework. Brainly please fix this.

Date of experience: September 2, 2022
Louisiana
1 review
2 helpful votes
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It was okay 3 years ago
October 16, 2023

Brainly is horrible. I spent hours answering atleast 500 questions. I have only one left to my profile they took all my points all of my badges all of my answers questions and anything to do with my account. I had so many points too atleast ******* now im all the way down to 200. They give stupid reasons like its there update and they want helpful information. I type 50+ words for every single question. I had at least twenty brainliest. I had so many ratings on my questions and thanks also. I had 20 friends and they are all gone. I wish this app never existed. It wasted 3 years of my life. I wish I could sue them. Im a student who wants to help others and recieve helps so this is really sad. Brainly do better. I did challenges spent money with them rated them and everything. I really need money now and I wasted it with this stupid app.

Date of experience: October 16, 2023
Brainly U. Brainly Rep
over a year old

Hello,

Unfortunately, we could not locate your email communication with this review using only your name. If you prefer, please email us at contact@brainly.com with the subject line “[Jabber] Review” so we can follow up and understand exactly what happened.

Cheers,

Brainly Team

North Carolina
4 reviews
11 helpful votes
Follow jennifer l.
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Terrible!
December 22, 2020

I give it 2 stars because its just overall greedy for money. I mean yea, it kinda helps BUT a add pops up alot! It makes me wait there for a while with the "buy preimum" sign just sitting under the ad! There using us and there super greedy for money. Im super disapointed with my use of this website and very disgusted of how greedy they are. As you can tell by the photo, it made me wait there for a while. DONT NOT USE!

Date of experience: December 22, 2020
Virginia
1 review
0 helpful votes
Follow Alex W.
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DO NOT USE!
December 22, 2020

Brainly is a Question Answer site.
Brainly makes you complete captcha's over and over again, over 5 times sometimes.
Also brainly made me get a 20 on school work, I was asking for help, and they gave the wrong stuff. Good thing I could retake it a few times.
Brainly is a sucky site I would not recommend using.
Also, some people just use brainly to talk when they are bored, and sometimes they are really rude and just post random stuff for an answer because they want the points, and I report them, but brainly does nothing about it. I think one star is reasonable for this site. STAY AWAY FROM BRAINLY.COM

Date of experience: December 22, 2020
Brainly U. Brainly Rep
over a year old

Sorry to hear you didn't enjoy your experience on Brainly :( Please contact us at community@brainly.com if we can help further!

Florida
1 review
14 helpful votes
Follow john s.
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This website has pushed me to the limits, with attempting squeeze money out of you for answers for questions. I should not have to take steps such as going through the page elements to find the answer in the scripts of the website. An easy reliable way to find your answer to your question is to press left control + shift + i while on the question you wish to answer. Then click on the right side of your screen (the elements of the website) then press left control + f and a search box will appear on the elements, paste "Upvotecount" into the search box, there is your questions answered.

Date of experience: February 25, 2020
Colorado
1 review
1 helpful vote
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NOT GOOD
November 19, 2020

It's horrible 1st of all because most people might use this for cheating on tests(I don't) and whatnot since people always give the answers. 2nd people will answer the stupidest answers and they get points for doing that. 3rd people always use the site for other things like inappropriate stuff and other things and the questions won't get removed. 4th and last of all when you ask questions some people will randomly report your question for no f reason and I even got a warning just for a simple math question what the f.

Date of experience: November 19, 2020
Philippines
1 review
2 helpful votes
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He is a scammer
May 21, 2021

I added my points into 20 and submitted. I waited in 33 minutes and l read answer. And that person answered is to thanked me to my points, l was so mad when l read this. That person username is "mariasolanamacasaet" l report immediately to her and l comment "B0 b0 mo" it means "you stupid". Pls help me get back my points and block this guy on brainly.

Date of experience: May 20, 2021
Brainly U. Brainly Rep
over a year old

Sorry to hear you didn't enjoy your experience on Brainly :( Please contact us at community@brainly.com if we can help further!

Overview

Brainly has a rating of 1.5 stars from 272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Brainly most frequently mention free trial, answer questions and wrong answers. Brainly ranks 78th among Question And Answer sites.

service
100
value
90
shipping
59
returns
62
quality
94
This company responds to reviews on average within 5 days