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BrainlyReviews 283

1.5

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Brainly Reviews Summary

Brainly has a rating of 1.5 stars from 283 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Brainly most frequently mention free trial, wrong answers and answer questions. Brainly ranks 82nd among Question And Answer sites.

service
100
value
90
shipping
59
returns
62
quality
94

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NL
1 review
29 helpful votes
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Worse Website Ever
June 18, 2020

Brainly blocked me for using their site while I was giving their site much needed traffic. I'm sure they don't read reviews because the staff is up themselves, but the amount of ads they have to put on their website just to stay open is hilarious. Quizlet is a far better alternative which simply allows you to create an account for limitless access to information. Brainly charges big bucks to use their excuse of an educational website.

Date of experience: June 18, 2020
Brainly U. — Brainly Rep
over a year old

Hi John. Sorry to hear you didn't enjoy your experience on Brainly :( Please contact us at community@brainly.com if we can help further!

Virginia
1 review
1 helpful vote
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Wrongly charged
June 9, 2020

I was trying to pay for a free trial but I was charged the annual fee, which was $25. I have tried to cancel my supposed subscription but it won't let me. Don't use brainly.

Date of experience: June 9, 2020
Brainly U. — Brainly Rep
over a year old

Hi Hayley! Send us an email to susbcriptions@brainly.com so that our support team can help you sort this out.

New Hampshire
1 review
6 helpful votes
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I was trying to get some answers but there was something that said sign up or login and it wouldn't give me the answers! I hate brainly.com so much!

Date of experience: June 2, 2020
Texas
1 review
6 helpful votes
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Brainly can be really useful, but it's also insulting garbage that thinks you're stupid enough to buy into its subscription bull$#*!.

On Brainly, the people who give the answers are mainly students. Nobody on the site, at least from what I can tell, is a verified expert. These answers are from students who are not mutually affiliated with Brainly in any way. In that respect, Brainly is essentially a message board. Message boards are usually free to use by anyone.

Except this one wants you to pay to use that message board, otherwise it's going to block the answers behind a bunch of $#*!ty ads. The answers that the site isn't providing. The answers that don't come from experts in the fields. What a lazy, greedy, trashy company. They can't even be bothered to put the effort in providing services that warrant it being paid, such as answers that actually come from verified experts. Yes, there is such thing as "verified" answers on the site, verified by "Brainly experts," but I must ask, who are these experts? I have had "verified" answers be incorrect as well. So I wouldn't always put a lot of trust into that.

Brainly can work, but it's also very faulty. It's entirely possible to get a wrong answer from someone. If the site didn't force you to pay a subscription in order to use it without wanting to blow your head off, I would be fine with that. But no. These greedy pricks want all the money without putting any work into anything. $#*!s.

Date of experience: May 13, 2020
Ohio
1 review
1 helpful vote
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I just paid and can't even get any answers, before we could get answers by watching videos, after I give them money, not I get nothing.

Date of experience: May 11, 2020
Brainly U. — Brainly Rep
over a year old

HiJill! Send us an email to subscriptions@brainly.com so that our support team can help you.

California
1 review
6 helpful votes
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Subscription
May 7, 2020

I have been a brainy member for 2 years, and I go to cancel my subscription to see that can not do it my self! So I go to contact page and I try to send a message about it and it won't let me. This website is bologna and a full WASTE OF TIME! Chegg is 100% BETTER.

Date of experience: May 7, 2020
Brainly U. — Brainly Rep
over a year old

Hi Jacksn! In addition to using the contact page on Brainly.com, you can also send any of your questions or requests directly to our support team by writing to subscriptions@brainly.com.

Texas
1 review
24 helpful votes
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The amount of ads and the amount of money this site wants you to pay and view is ANNOYING and just downright stupid. Especially with the answers. Sometimes the answers are right, but 50% of the time they're wrong. And you have to watch an ad to get an answer? IT'S EVERY SINGLE TIME. At first it was bearable, but now its just too overwhelming. So basically, use this site if you're ok with an overbearing amount of ads, fake answers, and overall bad time.

Date of experience: May 5, 2020
Texas
1 review
10 helpful votes
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PLEASE LET ME LOG IN! This needs to be fixed or your going to end up losing costumers from this mess. I really wanna log in :(

Date of experience: April 25, 2020
Arizona
1 review
2 helpful votes
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TRASH
April 23, 2020

Stay tf away from this website. Brainly, stop suggestioning your website. WE DONT GIVE A $#*! CAUSE YOUR NOT F R E E. Give up. Ppl need to stop clicking there website through google. They make money everytime you view there website ( you think im crazy but they actually winning when we dont get $#*! in return

Date of experience: April 23, 2020
Louisiana
1 review
2 helpful votes
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I got on one day and it said i was blocked because i was a bot wich i am not $#*!es. $#*!ing site said i was clicking to fast and said i was not a human. STAY AWAY

Date of experience: April 20, 2020
Minnesota
1 review
11 helpful votes
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Worst thing ever!
April 17, 2020

Made me get a wrong answer 2. Will not use again. This is a total waste of time. Do not use! Stay away! They should only have people like teachers answering questions instead of middle schoolers.

Date of experience: April 17, 2020
Illinois
1 review
36 helpful votes
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Worst Site Ever
April 14, 2020

I've been using brainly for about 2 years without any problems and I've even bought the premium version "brainly plus" and one day I log in and I get $#*!ing blocked and can't get on the site anymore. I've contacted support multiple times over a 3 month period and haven't got a single response. So basically they took my money and blocked me from the site... horrible website

Date of experience: April 14, 2020
Missouri
1 review
15 helpful votes
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I tried using it for my homework because i had some questions and it gave me the wrong answer. I failed my test!

Date of experience: March 31, 2020
Delaware
5 reviews
16 helpful votes
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So Im gonna start off by saying that i used to love Brainly, but now, it sucks. I have enough points, so I dont have to pay (and If you help other people with questions, you dont have to pay either) but its the moderators and customer support that is annoying me. The moderators are so picky about what is posted, and they delete so much stuff. I have read their policy on posting and answering questions, and loads of questions that are deleted are allowed, but removed for no reason. I have reached out a couple times to moderators and Brainly staff, but they never reply back. They always ignore feedback. I suppose there are good parts on there, but the moderators have ruined the site. I get they have a job, but lots of them are abusing their powers, or doing things that arent allowed (liek plagiarizing answers). So I guess I like brainly, because I can get a good amount of help, but just watch out for the mods.

Date of experience: March 23, 2020
District of Columbia
1 review
5 helpful votes
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Awesome
March 19, 2020

You can learn so much with Brainly! WOW. It is very helpful with homework, studying, and a lot of other thrings.

Date of experience: March 19, 2020
Florida
1 review
14 helpful votes
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This website has pushed me to the limits, with attempting squeeze money out of you for answers for questions. I should not have to take steps such as going through the page elements to find the answer in the scripts of the website. An easy reliable way to find your answer to your question is to press left control + shift + i while on the question you wish to answer. Then click on the right side of your screen (the elements of the website) then press left control + f and a search box will appear on the elements, paste "Upvotecount" into the search box, there is your questions answered.

Date of experience: February 25, 2020
Florida
1 review
6 helpful votes
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Utterly disgusting
January 20, 2020

I think you should make it known that after you answer a question you get access to look at answers, instead of begging for our cc information constantly like homeless perras

Date of experience: January 20, 2020
Colorado
1 review
18 helpful votes
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Greedy F*ckheads
January 16, 2020

It used to be free but I guess they decided they wanted to ruin it for everyone and makes you pay an insane amount of money for information everyone should have the right to free of charge. F*ck these people. Just use Quizlet.

Date of experience: January 16, 2020
Pennsylvania
1 review
7 helpful votes
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Should be Free
January 2, 2020

This service would be fine, if they didn't make you pay to access the answers. It is ridiculous and you shouldn't need to pay an excessive amount of money each year to access help which everyone deserves.

Date of experience: January 2, 2020
Georgia
1 review
10 helpful votes
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JonHenderson55 is plagiarising work himself. Therefore, he is feeling guilty and accusing the innocent of his own actions. This PUNK needs to be charged with defamation of character, It is a shame that brainly.com has little girls like this behind the scenes. JonHenderson55 is very unprofessional and unethical. Perhaps even a disgrace to the human race. This PUNK doesn't have anything better to do than to harass people. My advice to anyone going to brainly.com is to stay away from this corrupted, lying, and cheating organization. Good luck!

Date of experience: December 21, 2019

From the business

Brainly is the place to learn, for students, by students. The world? ۪s largest social learning network, Brainly.com and our Brainly app bring high school and middle school students together to make learning outside the classroom highly engaging, effecti...


brainly.com
Founded in 2009
New York City, NY, United States