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Bramble Berry has a rating of 3.6 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bramble Berry most frequently mention fragrance oil. Bramble Berry ranks 2nd among Craft Supplies sites.
This kit was very easy and fun to use. The lotion bars are a decent size and it came with all the ingredients you will need. The scent is nice, but I selected a different scent. I like that the kit comes with labels, they are very basic, but they are in sticker paper, so that helps. I placed the bars into cupcake liners to keep the container a little cleaner. I would buy again.
This company has gone downhill over the years. The quality of their products are mostly decent, but sometimes lack consistency, and are packaged poorly (as in carelessly and spill) you are highly unlikely to receive a refund for their bad though. Since they updated their website a few years ago, every time I've placed an order, it's been a headache. The site checkout is constantly glitchy. NOT confidence inspiring for online transactions. Honestly if I can find what I need elsewhere, I avoid here. Too bad I got hooked on some of their scents years ago so I keep coming back to their dysfunction.
I was so impressed with this mold that I ordered a second one!
Best BLUE EVER, such a true blue. If I need a blue that will hold it's, this is IT, the best blue EVER
I love BB activated charcoal. Very fine, works fab! Bramble Berry was outstanding. Highly Recommended!
I made some CP soap with these for a friends' birthday- she loved them all especially the cashmere cannabis.
Everything was nicely packed, but I ordered the bath bomb kit, and the citric acid and my baking soda was falling out the bags they came in.
I ordered #4 boxes of GOAT MILK MP for an event that I was teaching children how to make soap in the safest way possible ( as opposed to the CP way)
Instead of a GOAT MILK base, I received a Clear Glycerin base. These boxes are 25lbs each.
I called them right when I was opening the boxes. I explained the whole situation to one of the customer service reps and she sounded legitimately sorry about the error.
Although she was not able to overnight even one box, they were replaced ALL of them at no extra cost.
AND I was told to keep the #4 boxes because they are not able to resale them.
Although I was pretty upset at the time, I completely understood the reason behind their policy.
The pictures I took, the rep did not require me to send them.
It was a horrible situation that really turned out resolvable. I taught the kiddos how to make simple soaps with the GM base and offered them a free class for the glycerin soap that they had paid for originally.
I do not normally use MP for my business, I make soap the way I was taught years ago by my grandma, CP or HP.
However, I was a bit flexible and was able to find a way not to waste all this MP base.
SO,
Brambleberry is still a supplier that I prefer for a few items here and there.
It was an honest mistake that turned out okay.
Tip for consumers:
I found it was an honest mistake, but I was originally very upset. It worked out in the end.
Products used:
The GOAT MILK MP
I've been dealing with Brambleberry.com for some time now. It's a great website and you'll recieve your in No Time. Love dealing with them.
Like berries. Youll like the berrie scrub and berrie lip scrub from this brand and it smell very good as well
I ordered 3 16oz containers of Dragonfruit oil. The containers that I received have NO scent At All!
Tip for consumers:
Order Oils From another company. The Oils are severely diluted. Customer service is kind until you want to make a return. In order to return, you have to pay for your own shipping. Customer Service then gets a Nasty Attitude! Either you pay your own shipping for a return, or you're just stuck with diluted junk!
Products used:
The Oils are severely diluted.
Always there to give you the right information and to help in a crisis and to give a helping hand, customer service makes brambleberry the GO TO!
Gain trust and grow your business with customer reviews.
Bramble Berry? Soap Making Supplies offers an extensive selection of soap & toiletry making products for everyone
