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BrickHouse Security has a rating of 2.9 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. BrickHouse Security ranks 6th among GPS sites.
This company responds to reviews on average within 11 days
I have a question and just text the 800 number. They got me answers fast and help me out. Then when i ask about another thing about billing they did not transfer me just took care of that too. So easy
I placed and order well over a month ago and never received the Lil cheap GPS tracker.a d they said it was sent to my address and showed me a photo of someone floor witch was clearly not my home.then it was 2 big boxes in the pictures and I had a small tracking device. So it's a scam
Great service Janice was very helpful. Ordering was great, i have to wait to see how is going to work
Hello,
Thank you for giving us a perfect rating! We offer world-class customer service, unmatched technical expertise and unlimited lifetime technical support on every product we sell. Please don’t hesitate to contact us if you need help with anything.
BrickHouse Security Team
Not sure how well it works yet, but other then that the ordering and delivery was great. Would probably buy from them again.
Hello,
Thank you for your posting your feedback. We truly appreciate your business and your trust in us. We offer world-class customer service and unlimited lifetime technical support on every product. Please don’t hesitate to contact our Support Team if you would need help with anything.
BrickHouse Security Team
Easy peasy lemon swueezy. The set up was easy to do. My gps worked fine and I am very satisfied with my purchase
Hello,
Thank you so much for your amazing review! We always do our best to offer high-performance and great quality products and we always look for ways to improve our current offerings.
BrickHouse Security has a solution to give you the peace of mind you deserve. We are truly grateful for your trust.If we can be of any help, please don't hesitate to reach us anytime.
BrickHouse Security Team
THE REAL TIME GPS TRACKER IS NOT ACTUALLY REAL TIME. CONSIDERING RETURNING IT. THERE SHOULD BE BETTER EQUIPMENT SPECIFICATIONS.
Hello,
We're sorry to see that we rated low and we would like to apologize for the inconvenience. We tried to get in touch with you regarding the device but as we have not heard back, we hope this means that you were able to get the issue resolved through our Support team. Please feel free to contact us if you need further help.
BrickHouse Security Team
Received wrong item, nightmare trying to replace and return.
5 phone calls already.!
Hello,
We're sorry to see that we rated low and we would like to apologize for any inconvenience. We tried to get in touch but as we have not heard back from you, we hope this means that you were able to get the issue resolved through our Support team. Please feel free to contact us if you need further help.
BrickHouse Security Team
Gain trust and grow your business with customer reviews.
BrickHouse Security is a leader in providing top-tier GPS tracking solutions, serving both fleet managers and individual users. Since its inception in 2005, BrickHouse Security has remained committed to offering innovative, reliable products alongside exceptional customer service.
Their GPS tracking devices stand out for their accuracy, durability, and ease of use, ensuring customers can manage their assets with confidence. These devices are designed to meet the diverse needs of businesses and individuals alike, offering features such as real-time location data, historical tracking, and geofencing capabilities. Whether tracking a fleet of vehicles or a single valuable asset, BrickHouse Security provides the peace of mind that comes from knowing the exact location of what matters most.
A hallmark of BrickHouse Security is their dedication to customer satisfaction. They offer a lifetime warranty on their products, which underscores their commitment to long-term reliability and customer trust. Their support team, known for its expertise and responsiveness, is readily available via call or text to assist with setup, troubleshooting, and any questions that may arise. This level of support ensures that customers can rely on BrickHouse Security not just for quality products, but for ongoing assistance whenever needed.
BrickHouse Security’s mission is to make security and tracking both accessible and effective for everyone. Trusted by hundreds of thousands, their state-of-the-art GPS tracking solutions are designed to safeguard the things that matter most. By focusing on customer needs and continually advancing their technology, BrickHouse Security has built a reputation for excellence in the security and tracking industry. Join the many satisfied customers who rely on BrickHouse Security for their tracking needs and experience firsthand the difference that their commitment to quality and service can make.
Hello,
Thank you for the feedback! We always do our best to offer high-performance and great quality products and we're glad that you are satisfied with your order. We look forward to being of any assistance in the future.
BrickHouse Security Team