• BringFido

BringFido

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Overview

BringFido has a rating of 3.5 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BringFido most frequently mention customer service, and pet owners. BringFido ranks 14th among Vacation sites.

  • Service
    46
  • Value
    44
  • Quality
    38

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
12
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How would you rate BringFido?
Top Positive Review

“Great resource to find pet friendly hotels”

Sue A.
7/14/24

Stayed in 5 different hotels during this vacation (Florida to Indiana and then to Virginia and back to Florida). Bring Fido helped me find pet friendly hotels all along the way!

Top Critical Review

“Their rooms aren't even pet friendly.”

Celeste B.
5/14/24

Gross customer service. Booked accomodation weeks ago, spent 3 hours finding a place that met my needs only to find out 3 days before the May long weekend that it isn't even pet friendly. Via email. With no alternatives. So I have to call and sit on hold for 54 minutes and counting only to be told I will either have to pay over $200 more or stay in a place with abysmal reviews that's nowhere near where I need to be. Not even an apology. I will never use them again and make sure anyone I know with dogs doesn't either.

Reviews (106)

Rating

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Other

Thumbnail of user leslsyj
New York
1 review
0 helpful votes
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August 27th, 2021

BringFido helps me plan vacations that can include our dogs. It is so nice to have an app that has done the work and shares info on what each dog friendly hotel or vacation spot requires. This app makes traveling with "man's best friend" an enjoyable experience.

Service
Value
Quality
Thumbnail of user joel1022
Oregon
2 reviews
0 helpful votes
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August 10th, 2021

When traveling with a pet, it really helps to know your options. Diving through every website to find dog-friendly places is a drag. Bring fido makes it super easy to locate and compare dog friendly food and lodging options! Highly recommend.

Products used:
Booking a hotel

Service
Value
Quality
Thumbnail of user beckh9
New York
1 review
0 helpful votes
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May 28th, 2022

If you are road tripping with a furry friend or just looking for a local spot that will welcome you both, BringFido will change your life! The dog park listings alone are worth gold when needing to stretch your legs, and the pet friendly hotels and restaurants lists will save loads of phone time calling around just to be turned away. I tell every dog owner I know about BringFido!

Service
Quality
Thumbnail of user jamesp3413
Washington
1 review
0 helpful votes
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December 15th, 2021

The team at BringFido had been nothing short of miraculous! My family was moving from Alaska down to Texas, and that's a long journey with a big dog. BringFido acted as our personal pet hotel concierge, and even called me a few times to confirm payments and ensure we had the right and most up-to-date information. Their helpful interface left us with no concerns. I even went and called each of the hotels after we booked our stays through BringFido and they all matched up, and all the pet details were correct. Paws up to BringFido!

- J. Phillips

Products used:
Concierge

Service
Value
Quality
Thumbnail of user andrewh1162
Alabama
1 review
0 helpful votes
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May 12th, 2021

When travelling with our dogs, we always book our hotel through BringFido.com. The information they have for the hotels is always accurate. Their administrators are extremely helpful in either helping you book or making changes to a reservation. The site also lets you know about restaurants, pubs and attractions that are pet friendly to each locale that we visit. In booking hotels their rates are comparable to all other booking sites, but they still compare pricing with other sites, in event one has a cheaper rate. Unless there is a significant difference in rates, we always book through BringFido.com and mention it to management. This is our attempts to let places know what marketing efforts and/or websites are working for them.

Service
Value
Thumbnail of user kristinatortorella
Florida
1 review
0 helpful votes
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April 17th, 2023

I won't ever book for my pups on any other site but Bring Fido and aim so grateful that they exist. Traveling with a large elderly dog is so difficult. Having to try to stop with them overnight at multiple places is a nightmare. But every time we hit a snag, Bring Fido is on the phone with us immediately to help. For example, we ran so late one day that the hotel gave away our handicapped room. It was midnight after driving 12 hours and we had nowhere to go. Kristen at Bring Fido picked up the phone when I called them frantic for help and she had another room nearby us within minutes. She called and booked for us directly. She was simply amazing. Booking through Bring Fido gives you the peace of mind that you are traveling with a guardian angel.

Tip for consumers:
We have used them for years now. They have never disappointed.

Products used:
Booked a hotel room

Service
Value
Thumbnail of user marthad863
Maine
1 review
0 helpful votes
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October 3rd, 2022

This website/mobile app is indispensable for anyone with pets. We've used it traveling from Maine to Florida when needing a place to stay overnight when we're not even sure what town we'll stop in. It finds pet friendly accommodations and you can book directly through the app. We've also used it to find pet friendly restaurants and it is similarly helpful. Honestly one of the most useful apps you could have.

Tip for consumers:
Just get the mobile app. You’ll be happy you did. I tell anyone who travels with pets.

Products used:
Per friendly accommodations

Value
Quality
Thumbnail of user lisap2138
Illinois
1 review
0 helpful votes
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January 9th, 2022

We used BringFido for our first road trip with our dog and they were so helpful! Great customer service - we booked hotels last minute both ways, and the agent made sure that our bookings went through. Online reviews from a pet owners' perspective were super helpful. We will definitely use this company again in the future and we recommend it to anyone looking to travel with a pet!

Thumbnail of user nicolew1779
Maryland
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

This site worked great to find and book a hotel where I could bring my dog. Super easy, their prices were same as the hotel website, and their recitation of the hotel pet policies was spot on. Great resource!

Tip for consumers:
Prices were the same on the site as on the actual hotel website. The policies they gave for the hotel pet policy was accurate.

Products used:
Service to locate and book dog-friendly hotel room

Value
Thumbnail of user annec891
Florida
1 review
0 helpful votes
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December 13th, 2022

We have relied on Bring Fido to find places to stay with our Golden Retriever a lot! Always reliable, reviews are accurate and helpful, rates quoted are good and perhaps my favorite thing about the app, it saves a whole lot of time that would otherwise be spent contacting accommodations to find out whether they would allow our dog to stay, whether they had a pet fee, if so, how much it would be etc. etc. Love Bring Fido!

Thumbnail of user crocodilef
Washington
6 reviews
35 helpful votes
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May 17th, 2018

When you select a city, this site gives you its most current information about room prices and pet policies, including pet deposits. Every hotel listed allows at least one small dog. Some allow multiple dogs, large dogs, and cats. If you have any doubts about the prices or pet policies, you can always visit the websites of the hotels or call directly. This site helped me find hotel rooms for me and my dog and cat in Illinois, Missouri, and Colorado.

Thumbnail of user lindef
New York
1 review
0 helpful votes
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April 4th, 2021

Love this site, it is full of great tips and places you can bring your dog to enjoy everything from dog parks to restaurants and hotels, it has great information. You can also book your hotel room right through their site - they make sure you are set up in a pet-friendly room, and I even got a better rate than if I booked directly on the hotel's website.

Products used:
booked hotel room

Service
Value
Quality
Thumbnail of user deannaw206
DO
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

This site has saved the day for me twice now. It is difficult to find hotels that welcome large dogs with no restrictions. This site is easy to navigate and filter hotels to my exact needs. I trust them completely while booking a hotel that is pet friendly. I thank you and my fur baby Marshmello thanks you as well!

Products used:
Booked a pet friendly hotel through them

Service
Value
Thumbnail of user rz89
Mexico
2 reviews
0 helpful votes
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December 16th, 2020

LOVE this website / service; it takes virtually all of the stress (they can't stop our dogs from barking!) out of traveling with pets. So far, we've used it for the US and Mexico, and so appreciate knowing ahead of time The Who, what, where and how much. I think any pet owner would appreciate the information and access they provide.

Thumbnail of user dawns922
New Mexico
1 review
0 helpful votes
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February 13th, 2021

I was looking to get away with my boy, we recently lost our other due to Caine cancer. We found the Yavapai Lodge in the Grand Canyon National Park. It was perfect. I realized it was close valentines after booking. Called back to see if I could move the reservation. Kaityn Coons helped me. We very professional with such great hospitality. Got us all set up without a hitch! Thank you! We will book again!

Service
Value
Quality
Thumbnail of user karens3955
Illinois
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Aside from recommending a hotel that worked out great for us, they caught that I doubled booked a room in error. Immediately after I made the mistake, Julie reached out to confirm what I was wanting. When I explained what I wanted, she offered to cancel the extra room for me.

Thumbnail of user darcianneforever
Arizona
1 review
0 helpful votes
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July 15th, 2023

I had a tough time using their website to book my accommodation because the most number of pets I could list was 4 and I have 6. And I was running out of time to find a place that would let me bring all of them before I needed the accommodation. So I called the number listed on the website to get assistance. The people answering the phone were kind, understanding, and professional. Even when the call was dropped and I had to call back, they continued to search for a place that would accommodate both me and my 5 dogs and 1 cat. And by the time I called back after getting disconnected the representative had located me acceptable accommodation at the last minute without complaints and with a positive attitude. I can't say enough good things about this company.

Tip for consumers:
I was tired and stressed after a long day at work and I couldn't find answers to all my questions, so I simply abandoned my search on the website and called the customer service number listed. They were extremely helpful.

Products used:
I used the customer service number listed on the site for assistance. The site said we could book online or call to book.

Service
Value
Quality
Thumbnail of user deborahb2423
New Mexico
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

I have used BringFido on multiple occasions in multiple different States while on the road vacationing to identify hotels and restaurants with the best pet friendly experiences. The reviews on the website have always matched my own personal experience. I even booked a room in Cody, Wyoming through the website while on the road out of Yellowstone National Park! It was an excellent pet-friendly hotel experience.

Products used:
hotel reservations and restaurant recommendations

Service
Value
Thumbnail of user vanessah461
New Mexico
1 review
0 helpful votes
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October 3rd, 2022

I rely on bringfido to find places to eat (mostly) while on the road w our dogs. You can also find out which national parks are dog friendly and hotels too. We have found one of our favorite hide-aways to eat w the dogs that we now plan our trips around stopping there! Thanks to bringfido I don't have to have anxiety on our trips not knowing where we can stop. Wonderful site and resource!

Tip for consumers:
Lots of great info.

Products used:
Just an informative website for those traveling w dogs. Not selling goods.

Thumbnail of user rph
Illinois
1 review
0 helpful votes
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December 21st, 2022

BringFido summarizes and prioritizes hotels and motels friendly to pets, including reviews and fees per night. Love being able to search possibilities in new cities and airports. Highly recommend m! You can usually book on BringFido site with a discount too

Thumbnail of user amyb2427
Pennsylvania
1 review
0 helpful votes
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August 29th, 2022

I use BringFido while I am planning vacations to see how many dog-friendly places there are in the areas we are interested in staying. I use it for places to stay, activities in the area that are dog friendly, and restaurants. I'm so happy to have found this website for assistance in navigating new cities! It is a game-changer for pet lovers!

Thumbnail of user denisem1980
Pennsylvania
1 review
0 helpful votes
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April 3rd, 2023

Bringfido is our go-to source for choosing places to stay as we travel back and forth from Texas to the northeast. We've also found some spectacular dog parks, too! We did hVe to change our travel plans in one instance and customer service went beyond the extra mile to work with us to change our hotel plans. Bringfido deserves everyone of those 5 stars!

Tip for consumers:
It's pretty straightforward.

Products used:
Bringfido lists pet friendly hotels, restaurants, and dog parks.

Service
Value
Quality
Thumbnail of user leslyeb2
Colorado
1 review
0 helpful votes
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December 20th, 2020

Booked through BringFido for a hotel for my cat & I to stop at during a long trip. It was a great location, nice staff. Good hotel for the cost & no pet fee as stated on the website. Will definitely book again through this site for all my travel with my travel buddy

Thumbnail of user ericb2503
Virginia
1 review
0 helpful votes
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April 9th, 2023

We are traveling cross-county and we are bringing Fido along!

Actually, his name is "Howie" and we are bringing "BringFido" along with us!

This pet-friendly website/app is nothing to "bark" at:

BringFido is indispensable when traveling with a four-legged friend!

I found the best places to stay!

I give "BringFido" five bones!

Thumbnail of user jenniferr2007
Illinois
1 review
0 helpful votes
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October 20th, 2021

Our first trip with our dog in tow and this site helped us a lot! We were able to find restaurants, activities and hotels that were accommodating to pets and that other pet owners reviewed. They also helped me book a room in a hotel and assisted me when I had a little difficulty. Very appreciated!

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Chase F.
Typically does not respond to reviews

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