• BringFido

BringFido

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Overview

BringFido has a rating of 3.5 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BringFido most frequently mention customer service, and pet owners. BringFido ranks 14th among Vacation sites.

  • Service
    46
  • Value
    44
  • Quality
    38

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
12
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How would you rate BringFido?
Top Positive Review

“Great resource to find pet friendly hotels”

Sue A.
7/14/24

Stayed in 5 different hotels during this vacation (Florida to Indiana and then to Virginia and back to Florida). Bring Fido helped me find pet friendly hotels all along the way!

Top Critical Review

“Their rooms aren't even pet friendly.”

Celeste B.
5/14/24

Gross customer service. Booked accomodation weeks ago, spent 3 hours finding a place that met my needs only to find out 3 days before the May long weekend that it isn't even pet friendly. Via email. With no alternatives. So I have to call and sit on hold for 54 minutes and counting only to be told I will either have to pay over $200 more or stay in a place with abysmal reviews that's nowhere near where I need to be. Not even an apology. I will never use them again and make sure anyone I know with dogs doesn't either.

Reviews (106)

Rating

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Other

Thumbnail of user jaya81
3 reviews
3 helpful votes
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April 26th, 2016

This site is great if you travel with your pets. You can find restaurants, hotels, and tons of other great information for cities along your travels as well as your destination. Saves a lot of time.

Thumbnail of user stephanied1182
South Carolina
1 review
0 helpful votes
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June 30th, 2021

We are a military family and we travel with pets a lot. Whether that be moving or just travelling to see family. We rely heavily on BringFido for restaurants and hotels.

Service
Value
Quality
Thumbnail of user peneloped29
Connecticut
2 reviews
0 helpful votes
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December 20th, 2020

We always book through BringFido. It is a great resource that saves time and hassle. We have found many gems that we might not have found searching websites on our own.

Thumbnail of user laurad1933
Pennsylvania
1 review
0 helpful votes
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August 20th, 2022

Bring Fido provided great information to guide us to a dog friendly hotel and ideas for restaurants. The information was spot on and we were all very comfortable and had a great trip!

Thumbnail of user jackiw13
Virginia
1 review
0 helpful votes
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October 23rd, 2021

We were in TN and went to check into our hotel after 9 pm and they were overbooked! Pulled up the app and had a better hotel in 15 minutes. We used the app to book our next trip and it was great!

Tip for consumers:
What is was — heard about it from a friend.

Products used:
App

Service
Value
Thumbnail of user howea1
Massachusetts
1 review
1 helpful vote
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November 9th, 2020

Searched and booked room with BringFido and although I chose a date from the pop up calendar the app (on a Apple device) defaults to the date you use the app NOT the date in the future you want to book. You don't realize this has happened and the next day the site asks you how your stay was and that's when you realize that it booked the wrong day. When I called to try to get credit they said they are aware of the problem but won't offer you credit because the hotel only can.

Use this site to find a hotel but book it directly with the hotel, DO NOT USE BRINGFIDO TO BOOK IT.

Thumbnail of user donnas3594
Pennsylvania
2 reviews
0 helpful votes
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May 17th, 2023

This site offers up a plethora of extremely valuable information for dog owners who want to take their furry friends with them when traveling, from hotels, restaurants, parks, and other venues.

Thumbnail of user ericam290
Louisiana
1 review
0 helpful votes
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December 10th, 2020

When I need to travel with my dog, I can trust when I book through BringFido I will have a guarantee pet-friendly room. The user interface is friendly, and I can book in confidence.

-Erica

Thumbnail of user kylel511
California
1 review
1 helpful vote
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March 21st, 2023
Verified purchase

DO NOT USE THIS COMPANY, THEY DO NOTHING AND WILL ACTUALLY COST YOU MONEY!

BringFido assured me I would receive a refund for cancelling a reservation 5+ days in advance.

Here is proof of the email: https://imgur.com/TIKMB2W

Then suddenly, they retracted this refund guarantee and told me "there's nothing they can do" and told me to work it out directly with the hotel. So then BringFido, what exactly do you even do? What value do you add?

BringFido took ZERO responsibility for the $750 I was owed and left me to figure it out on my own! Absolutely disgusting treatment and I hope no one ever uses their service.

Full Evidence of everything here:
https://imgur.com/TIKMB2W
https://imgur.com/4U5298R
https://imgur.com/GPJPSVc
https://imgur.com/LVnIS83

Tip for consumers:
BOOK DIRECT WITH HOTELS! BringFido adds ZERO VALUE.

Products used:
I used BringFido to book a pet-friendly hotel in Lake Tahoe, CA.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesl2112
Tennessee
1 review
0 helpful votes
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February 28th, 2021

I have used Bring Fido here locally in the Nashville area and also found hotels and restaurants in Atlanta, Alabama, and Florida. This is a great site!

Service
Value
Thumbnail of user allenn93
Arizona
1 review
1 helpful vote
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May 18th, 2023
Verified purchase

I used BringFido for a short-notice booking in San Diego. (I cancelled another booking, with another provider, but that's another story.). So I booked a room with BringFido. I assumed, buy definition, that it would be a pet friendly room, but after booking a non-refundable room, I received a confirmation that said this: "Guests with pets must call *******436 prior to booking to verify availability of a pet-friendly room or risk not being able to check in with a pet and/or incurring any associated cancellation penalties." WHAT! I called and luckily the room WAS pet friendly, all rooms were, but this was AFTER I booked. So I don't see the benefit of using them, as ALL travel site can book friendly rooms you must can to confirm. NOW here is the really BAD part, after booking I learned that MANY other booking sites had the SAME room $40/night cheaper. BringFido was the most expensive rate. Oh yeah, there is more. So I arrived to check-in, but they DIDN'T HAVE OUR ROOM. After 15 minutes of confusion, turns out they spelled our name wrong when booking. I checked my BringFido account and all was spelled correctly, so it was THEIR fault.

So, I will NOT be using them again. Just use any other travel booking site, and check "pet friendly room." Its at least as good and most likely MUCH better.

Service
Value
Quality
Thumbnail of user erikas373
Spain
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Bring fido is the best option for pets owners because it give us accurate information about the best places to go with our little ones.

Thumbnail of user daleo66
Washington
1 review
0 helpful votes
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April 26th, 2021

Needed assist and service rep was outstanding. Found good properties. Results gave property description, dog specific info, maps and rate ranges.

Service
Value
Quality
Thumbnail of user erich1855
Maine
1 review
0 helpful votes
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May 9th, 2022

People who have pets and take them with them, giving advise about places they like... almost makes to much sense right

Service
Value
Quality
Thumbnail of user michellet1146
Wyoming
2 reviews
0 helpful votes
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August 16th, 2021

This site is so helpful to you find dog friendly places while you are traveling! I use it constantly!

Service
Value
Thumbnail of user janb716
Maryland
1 review
0 helpful votes
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August 3rd, 2022

Great site to find vacation rentals, restaurants and hotels. Their listings are more accurate than others. Easy to navigate.

Thumbnail of user donnac2818
New Mexico
1 review
0 helpful votes
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April 29th, 2023

Bringfido was instrumental in making arrangements for my pup and family. Everything was exactly like they said.

Thumbnail of user kristir132
California
1 review
0 helpful votes
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October 28th, 2022

Bringfido with you is a good way to find and book a room where your fur baby is welcome they handled everything for me

Thumbnail of user deborahm2825
Washington
1 review
0 helpful votes
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May 21st, 2023

Couldn't find useful level of specificity for search terms to find lodging near Sequim, WA. Bring Fido made it a breeze.

Thumbnail of user theresar381
Florida
1 review
0 helpful votes
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September 5th, 2021

Bring Fido helped us and some friends run from a bad hurricane. They also helped us find things to do with our furbaby. Thank you!

Service
Value
Quality
Thumbnail of user danieller340
Texas
1 review
0 helpful votes
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July 27th, 2021

Super easy to use & makes traveling with our dogs so easy. We love it & will use it whenever we travel.

Thumbnail of user debbyw225
Oregon
1 review
0 helpful votes
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May 20th, 2021

Really easy to use, always had a dog friendly room waiting, great prices too! Reviews are super helpful.

Service
Value
Quality
Thumbnail of user gregd698
California
1 review
0 helpful votes
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September 11th, 2022

Great site to find dog friendly restaurants to and hotels. Also has more affordable rates on most. Hotels than even booking.com.

Thumbnail of user scottr2162
Wisconsin
1 review
0 helpful votes
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March 31st, 2023

Site is easy to use and navigate. All need information at your fingertips. Lots of options to choose from. Great site

Thumbnail of user ronaldb940
Pennsylvania
1 review
0 helpful votes
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November 29th, 2021

Reliable place to find pet friendly hotels and rentals. No problems checking in with our dogs. Easy to search, find and book.

Products used:
Hotel rooms

Service
Value

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Company Representative

Thumbnail of user chasef18
Chase F.
Typically does not respond to reviews

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