• BringFido

BringFido

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Overview

BringFido has a rating of 3.5 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BringFido most frequently mention customer service, and pet owners. BringFido ranks 14th among Vacation sites.

  • Service
    46
  • Value
    44
  • Quality
    38

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
12
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How would you rate BringFido?
Top Positive Review

“Great resource to find pet friendly hotels”

Sue A.
7/14/24

Stayed in 5 different hotels during this vacation (Florida to Indiana and then to Virginia and back to Florida). Bring Fido helped me find pet friendly hotels all along the way!

Top Critical Review

“Their rooms aren't even pet friendly.”

Celeste B.
5/14/24

Gross customer service. Booked accomodation weeks ago, spent 3 hours finding a place that met my needs only to find out 3 days before the May long weekend that it isn't even pet friendly. Via email. With no alternatives. So I have to call and sit on hold for 54 minutes and counting only to be told I will either have to pay over $200 more or stay in a place with abysmal reviews that's nowhere near where I need to be. Not even an apology. I will never use them again and make sure anyone I know with dogs doesn't either.

Reviews (106)

Rating

Timeframe

Other

Thumbnail of user jacquelines378
Florida
1 review
0 helpful votes
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November 10th, 2020

The bringfido customer service was excellent. I made a mistake on line while doing the reservations and had to call them to fix it. The representative was SOO helpful. She was able to fix me up and she stayed on the phone (at my request) while I booked the next night of our trip. Very patient and friendly!

Thumbnail of user jenniferf977
South Carolina
1 review
0 helpful votes
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November 10th, 2020

We were moving across country with 4 doggos and I used Bring Fido to find and reserve our hotels for the entire trip. This website was a great help and everywhere we stayed was great and very pet friendly. Made our move much easier and more enjoyable!

Thumbnail of user davidd5282
Wisconsin
1 review
0 helpful votes
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July 19th, 2023

Bring fido provides an invaluable service for dog owners. On a recent trip to Santa Cruz CA (for example) we hit refresh on the website constantly wiether it was places to stay, eat, or places to visit.

Thumbnail of user janices553
Texas
1 review
0 helpful votes
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April 23rd, 2021

If you are traveling with pets I would definitely book the hotels with Bring Fido. I refuse to "sneak " my animals into a hotel room and with Bring Fido, there are no surprises when you get to your destination.
You can be sure that your pets are welcomed and that you will receive the most convenient pet-friendly room.

Products used:
hotel rooms for pets

Service
Value
Quality
Thumbnail of user taram649
Michigan
1 review
0 helpful votes
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July 6th, 2023

I employed this website to help me find lodging, restaurants, and activities that I could bring my dog with me. I heavily relied on the website and it did not fail. I recommend Bring Fido for those searching for places that are dog friendly.

Thumbnail of user marybg
Georgia
1 review
0 helpful votes
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March 11th, 2023

The website is user friendly and provides a valuable service to travelers with pets in tow. The best part is availability of customer service by phone and email, with rapid response time to questions and issues.

Tip for consumers:
Great concept well executed

Products used:
Hotel reservation for pet friendly properties

Service
Quality
Thumbnail of user lauras2945
Arizona
1 review
0 helpful votes
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June 21st, 2022

Dissappointed with the recommendation of this hotel. It is in a rough area of town. There is a semi truck service on one side of the hotel. Some of the fencing around the facility has barbed wire.

Thought this would be a site I could trust to put us in a good safe hotel.
Inside looms ok as long as I dont go outside

Products used:
Hotle res

Value
Quality
Thumbnail of user carolap8
Missouri
1 review
0 helpful votes
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July 2nd, 2022

We are just returning from our first trip with Fido and I couldn't have done it without this website. From hotel, activities, restaurants…all suggestions were spot on and we had an amazing overall experience with all the information we found on here! Will definitely use it for all our trips from now on!

Tip for consumers:
Found a lot of useful information. From hotels, restaurant and activities and had a positive experience with all!

Products used:
Information from the website on places, activities, hotels to stay with Fido!

Service
Value
Quality
Thumbnail of user belyndaa
California
1 review
1 helpful vote
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October 17th, 2021

We have become "those people" who bring their silly dog stroller with 2 dogs everywhere with them. This site guides us to businesses who welcome us and our pups! So grateful to be directed to hotels, and restaurants that enjoy catering to our needs.

Thumbnail of user andyo110
Pennsylvania
1 review
0 helpful votes
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June 1st, 2023

BringFido used to be a great site that had really good and accurate info. Whoever had it must have sold it to a nameless/faceless/dogless entity that does virtually nothing. The national chains on here must pay for it, and the information local restaurants is generally unreliable.

Thumbnail of user jacql1
Texas
1 review
2 helpful votes
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August 30th, 2020

The dates were incorrect on my booking although changed when I was booking it. I am being charged for a 4 nights stay when I only need 1 night, and also the night I need isnt included in the random date selection it put in. I am being charged triple the price and their caveat statement says non-refundable for any changes or cancellations... bull$#*!...

Thumbnail of user lizl257
Colorado
1 review
2 helpful votes
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April 20th, 2022

This site is not reliable at all. They do not stay up to date with hotel policies, which change often. I had booked a non-refundable trip through BringFido. Turns out the hotel was NOT pet friendly, and 2 days before my trip Bringfido just told me "Well, you don't have to bring your pet and you can still stay at the hotel since it's non-refundable." Why on earth would I have booked through BringFido if I wasn't bringing a pet.? They also told me if I canceled, I would have to pay the nonrefundable cancellation fee. I had to fight with them for weeks to get my money back for THEIR mistake on not staying up to date on hotels policies. Needless to say, did not get to go on my trip and the hassle was not worth it at all. They were unprofessional about the whole thing.

Service
Value
Quality
Thumbnail of user shannonb624
Virginia
1 review
0 helpful votes
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March 15th, 2021

Can't say enough about this site and how many times it's helped me find a dog park and other dog-friendly places and services. I really recommend this site, if you are local and looking for a dog park, groomer, or other needs or traveling through areas new to you!

Tip for consumers:
Love the dog park information and pictures!

Quality
Thumbnail of user nicoleh795
North Carolina
1 review
0 helpful votes
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March 21st, 2021

My reservation was canceled d/t overbooking on the hotel site. Kay called me on my drive down to tell me the news she promptly had other options. Helped me book another location on the road! She was great!

Service
Value
Quality
Thumbnail of user coryr69
Pennsylvania
1 review
0 helpful votes
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December 27th, 2020

We use this site at least 4-5 times a month. It has been perfect for overnight stays and places we can eat. They have never steered us wrong and I will sing it's praises to everyone!

Tip for consumers:
It’s fantastic and if you have a dog that travels with you, you absolutely need it!

Service
Value
Returns
Quality
Thumbnail of user debbiel640
New York
1 review
0 helpful votes
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August 16th, 2022

I'm so happy I discovered this website. It's easy to find a place to stay with our dog while traveling. They also send a welcome email and other useful messages.

Thumbnail of user srayr
Georgia
1 review
0 helpful votes
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February 18th, 2023

Enjoy using app for restaurants and lodging. Definitely saves time instead of calling around. Just wish other pet owners would update/give more reviews. Some reviews are old.
APP: BringFido

Tip for consumers:
Gives you lodging in the area and restaurants in the area that accepts pets. Very helpful!

Products used:
App: BringFido

Thumbnail of user sandier11
Kansas
1 review
0 helpful votes
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March 10th, 2021

They can help you to find lodging, restaurants, activities and services that are pet friendly! Basically your one stop shop for going out with your fur babies and the discounted rates are great!

Tip for consumers:
The discounts for the services are great!

Products used:
bringfido.com is a service there are no products

Thumbnail of user vioricaw
Virginia
1 review
0 helpful votes
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January 6th, 2021

It's so convenient to look up hotels that accept pets. The several filters that they offer are just perfect, without making it too complicated. We have been recommending the website to our friends.

Service
Value
Returns
Quality
Thumbnail of user lynnf308
Arizona
1 review
0 helpful votes
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February 20th, 2022

BringFido.com has helped us in so many cities find great dog-friendly restaurants and made Coronado Island one of our annual trips because of their great recommendations on hotels and activities.

Thumbnail of user pauliewog63
Nevada
2 reviews
0 helpful votes
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October 8th, 2023

If you use Bring Fido be warned. If you do not talk with an agent, you reservation, it is useless and you loose your money, i.e. I just lost 525 dollars.

Tip for consumers:
na

Products used:
na

Service
Value
Shipping
Returns
Quality
Thumbnail of user marye1710
North Carolina
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

I found it very easy to find great place to stay with my 16 year old dog. Website was great and easy to maneuver around. Would use again without a doubt.

Products used:
Reserved a room

Service
Value
Thumbnail of user pattyh419
Idaho
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

We travel with a cat and bringfido is my go to for finding cat friendly hotels. Not all pet friendly hotels are actually cat friendly. Bring Fido is helpful with no hidden fees. We are grateful!

Thumbnail of user mistym116
Texas
1 review
0 helpful votes
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October 22nd, 2020

With Covid this year I've been looking for new adventures to take with my dogs. The places they've suggested have been so helpful. I never would have known about them if not for BringFido.

Thumbnail of user amym1504
Tennessee
1 review
0 helpful votes
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October 23rd, 2020

A must have app for dog owners who love to travel with their four legged babies! BringFido helped us plan our trip so Paisley & Truffle(standard poodles) could enjoy vacation as well!

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Thumbnail of user chasef18
Chase F.
Typically does not respond to reviews

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