BringFido

Gross customer service. Booked accomodation weeks ago, spent 3 hours finding a place that met my needs only to find out 3 days before the May long weekend that it isn't even pet friendly. Via email. With no alternatives. So I have to call and sit on hold for 54 minutes and counting only to be told I will either have to pay over $200 more or stay in a place with abysmal reviews that's nowhere near where I need to be. Not even an apology. I will never use them again and make sure anyone I know with dogs doesn't either.

Non refundable. When you click and try to cancel they will take your money no exceptions. Look at site then call the actual hotel. Scams your money

We recently took a 3 week tour with our 2 dogs and found this website to be incredibly helpful all along the way. It helped us locate restaurants and tons of things to do that were dog friendly as we toured through 12 states. I will use it again for sure even in my home town as I think they do an amazing job. Well done!

This site was extremely helpful when we had our first vacation road trip with our pitt/lab mix. We found an excellent place to eat that pampered our dog, as well as very competitive rates and clear cut pet rules for hotels. I wish I had started here instead of using the "pet friendly" feature on another hotel search site only to be hit with large fees at check-in. The customer service rep even confirmed with the hotel for me since we were arriving late. I'll be using BringFido from now on!

We LOVE BringFido! I use the app multiple times each day we travel. They have never steered us wrong, the reviews are really helpful and the customer service is excellent, even saving me from some mistakes I've made when booking. We travel with both our dog & cat and I really appreciate that they indicate places that accept cats as well as dogs. They also have negotiated excellent rates. Travel would be really difficult for us without BringFido - they make it easy!

We are HUGE fans of BringFido and have used its services at least half a dozen times in the past couple of years. We have occasional interstate commutes. Never sure where we'll want to spend the night when we take off in the morning. After we decide in the afternoon, we call BF and they get us squared away.

Most hotels say up to two dogs. We have 3, and the BF agents always get us an exception.

It has been a 100% excellent experience using BringFido.

Every dog owner know how fiddly and messy it can be when it comes to include his pet in his travels. Thanks to BringFido my life has been much easier whenever I need to travel. My dog os not used to dorms/day care. I always compare prices with other platforms, and it is has matched, or even discounted whatever I have seen in other places. The website has made my little chihuahua's life a happier place! I recommend it 100%.

We love BringFido, it makes traveling with a 50-lb well-behaved dog so much easier. We don't have to call ahead to make sure they have a dog room, and that we can get one. Other sites even if you specify a dog, you still have to call ahead (no guarantees). The down side is you don't get any points for staying at the chain hotels. Sometimes the rules listed on BringFido are slightly different than when you get there (eg dogs not allowed on furniture; must be in crate). We have made at least 7 cross-country trips with them and we love it!

My wife and I needed to drive from Seattle to Chicago, and we used BringFido every night. Never a hiccup with respect to the dog friendly room. Also appreciate the listing of the pet fees, or no fee when appropriate.

Myself, my wife and two dogs were looking for a quick last minute stay to book that was pet friendly. As I searched and searched, bringfido.com popped up first when I googled stays that were pet friendly. The price was unbeatable and was quick and painless! I have never heard of bringfido but will now definitely recommend to friends and family and will be using again in the future. Thank you so much!

I had to travel alone and with 2 dogs unexpectedly (due to a death in the family) and didn't have the time I'd usually spend planning my trip. Finding BringFido.com was a life saver with easy to use features and highlighting the key information I needed (pet policies) front and center. Thank you, BringFido!

We travel with pur dog approximately 2-3 times a year. Awesome app for finding dog friendly places to stay the night or find a good restaurant in a new area. Highly recommend to all pet owners that travel.

I use BringFido often when looking for dining and shopping experiences that allow me to bring my dog. Most recently we had a pipe break in our house and had to quickly find a local hotel that could accommodate our family and dog. We found a great hotel at a very good rate and were able to book a reservation through the BringFido website. It made the process so simple.

Bring Fido offers pet owners a wonderful & easy to navigate site. Helped me find just what I needed & exactly where I wanted to be. So much easier than filters on other sites that don't tell you about size limits or extra charges. Will keep this site handy for traveling with my Buddy.

I am so greatful for this site as it's convenient and easy to use! It lays out good information for each location to include other user reviews. Not having to call ahead (mostly) to a hotel to see if they allow pets (even cats!) is really nice.

Worst choice I ever made. They are fueled by Expedia. Cancelled 1 day before, and AmEx found they have this right. Awful, awful & awful! Don't ever use them! Sorry I even thought I'd be refunded my money. Worse choice! Stay away! Warning! Poison!

We drove from Pennsylvania to meet another party and their dog from Massachusetts in Newburgh, NY - about a half way point. We chose to meet at Bill Joe's Ribworks because they are listed on your website as dog friendly. When we arrived we were turned away because they only allow "service dogs". If this were the case, it should be stipulated as such both on the BringFido website and the restaurant's website. We found a friendlier restaurant just a block away so all was not lost. I just wish BringFido would clarify their recommendations.

Booked hotel through them and was charged. Hotel had reservation from BF but had not been sent any money, so charged me. BF just kept my money and never paid the hotel, so I was charged 2 x. BF refuses to refund because they say the hotel is not calling them back. Why would they? I paid them directly when BringFido kept the money from the reservation. Neat trick, to send the reservation without the money paid for it, have the customer pay twice, and just keep all the money without having to pay any of it to the hotel. Never again.

I recently used Bringfido for the first time so reserve a Romantic getaway for my wedding anniversary. And they managed to ruin my anniversary. They advertise rooms and places that are not an option. Which is what happened to me. I was told I had to call them to give my consent to reserve another room that is available. Which I did. Then they charged me $85 more and reserved the wrong room. I did not end up with a whirlpool tub for two, no king bed or private deck. I ended up with a two bedroom full size bed kids birthday party right outside my door overcharged runied wedding anniversary and out $300.

I booked a hotel using Bring Fido and an error message appeared on their website. I clicked continue and the website booked the same room twice. No one has been able to resolve this and I need a refund for the double booking that was completed due to the error message on their website. I keep getting told it will get done and doesn't. So frustrated.

In the middle of snow storm in VA that shut down major roads and over 200,000 people lost power (including my family) - we decided to book a room through Bring Fido. I tried to call the hotel after booking (nobody would answer - probably because of the snow storm and madness it created), so I called Bring Fido. They said that before I ventured out in the 12 inches of snow to the hotel - let them call and confirm the reservation and they would call me back. They said they would call back if it was confirmed. Never called me back so I never went, ended up getting charged. I call back a few days later and customer service goes "oh yeah we forgot to call you". They told me they'd contact the hotel and get back to me. Over a week later - still haven't heard from them… disputed the charge with my bank, faster solution.

I reserved a hotel through Bring Fido. They charged my card, did NOT pay the hotel. Hotel charged me again. Bring Fido would not reverse the charge. They would not help, but referred me to customer service. Total scam. DO NOT book with Bring Fido.

I used BringFido.com to purchase two overnight stays for a long road trip I was going on because obvi I was bringing my dog and needed pet friendly accommodations. Super easy to find hotels on my route. Before booking, I checked the hotel company website and the prices weren't that far off. The only difference was BringFido was non refundable. I didn't think the trip would be cancelled so I booked through them. Unfortunately the trip was cancelled so I wasn't able to get my $ back. No big deal as it's not a huge amount. Thankfully I booked the longest stay through IHG since I'd get points and with my company discount it was actually $200 cheaper (BringFido said it would be close to $900 and IGH was close to $700 and I wouldn't be charged if plans changed THANKFULLY) my question is where does the $ from the cancellation go? I sure hope it goes to a local animal shelter