Britbox

I rarely review, unless something is fantastic or completely dire. Guess which category Britbox falls into. If britbox was a person, I would smash its face in. Not really, but wow, britbox is frustrating.
I am still on my free trial and I have cancelled it tonight. After reading reviews on here, they better not charge me!
Never managed to watch anything without buffering or crashing, that is if I can get on it in the first place.
Don't entertain it, life is too short.

Rip-off! I gave this service to my 82 year old mother for Christmas. After many calls, and many hours on hold, the service still failed to work but the company refuses to issue a refund. The strategy seems to be to wear you down until you give up and simply let your money go. Definitely merits investigation, and I will certainly be forwarding my complaints to the appropriate agencies in groups at all levels. Meanwhile do not buy this under any circumstances unless you are a masochist!

There is no option to unsubscribe, after you discover many missing episodes in the box sets, emailing them for help to unsubscribe won't do anything either, they don't reply, (no surprise since the option isn't accessible and they ask for your card details before the free trial), slimy people. Will be pursuing legally, hope everyone speaks up to save others the bother.

I purchased a subscription with BritBox year beginning 2019. All was going well throughout 2019 until a friend gave me a present of an annual subscription on December 25,2019 for year 2020. Since then I've had problems viewing, requests for my credit information, and a complete disregard (no response) for any email I had sent. I really have to wonder whether my emails have been read because when I did eventually receive a response the issue had neither been resolved or understood. I've sent off another email requesting viewing rights and am awaiting a response from Elizabeth, Customer Service. Given the choice between BritBox and Acorn I would choose Acorn TV every time

A lot of money has been spent launching the service
Before that was done the developer is best advised to make sure the application runs and invest in customer care which in my experience is appalling.
On launch up comes error message 'video is error' and that applies to everything.
Nothing launches
The problem is most evident using Amazon Fire not that 'support' seem to care.
Avoid at all costs and cancel any subscription urgently.

I purchased a gift subscription for my wife based on the advertising seen on TV. There was no indication that she'd need to purchase another device for the TV and that it could only be accessed via a phone or ipad. She has neither. Unfortunately I didn't first use the free trial or I would have known about this. They refused to refund the price.
The content is pretty much the same as is available on Amazon or Acorn.
Don't try it!