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  • Brivol

Brivol

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Overview

Brivol.com has a rating of 1.3 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Brivol.com most frequently mention credit card, and fraudulent charges problems. Brivol.com ranks 399th among Medicine sites.

  • Service
    12
  • Value
    9
  • Shipping
    8
  • Returns
    6
  • Quality
    6
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How would you rate Brivol?
Top Positive Review

“This Extra Strength Glucose supplement”

Jenny B.
5/21/23

This Extra Strength Glucose supplement works better than expected. It gradually relieves my tiredness after two months. Continuing to take it,

Top Critical Review

“Avoid Scam”

Dorene D.
6/30/23

Ordered hard to find product. They processed my order, no confirmation email and when looking at order status it says "on hold". For what? Sent email asking for reason and their response "…payment gateway issue". Really? Looks to me like a storing place for credit cards under the pretense of a e-commerce site. Total scam. Avoid. Reporting the site.

Reviews (28)

Rating

Timeframe

Other

Thumbnail of user dorened2
California
8 reviews
9 helpful votes
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June 30th, 2023
Verified purchase

Ordered hard to find product. They processed my order, no confirmation email and when looking at order status it says "on hold". For what? Sent email asking for reason and their response "…payment gateway issue". Really? Looks to me like a storing place for credit cards under the pretense of a e-commerce site. Total scam. Avoid. Reporting the site.

Tip for consumers:
This site is a scam and should be taken down. It is clearly operating under the false pretense of an e-commerce site.

Products used:
Nothing as they never sent

Service
Value
Thumbnail of user rondm
California
1 review
0 helpful votes
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September 9th, 2023

Ordered item via credit card and received email stating 'on hold until payment verified'. Next day received email stating order has been canceled. Sent email to their support asking why and no response from them. About three weeks later I had a charge on my credit card for Sushi.

RECOMMEND not giving this questionable company all of your credit card information.

Thumbnail of user geraldh295
Oregon
2 reviews
3 helpful votes
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June 21st, 2023
Verified purchase

I have had a hard time finding a product I have used for years (TING liquid anti-fungal spray). Available on EBAY for 3 to 5 times normal prices. Not available on site I normally buy from. Was happy to find it on Brivol site for normal price. Ordered and got confirmation saying order was on hold until payment authorized. Since this was early Saturday morning, figured OK...

Just on a gut feeling, decided to visit Site Jabber to see ratings. NOT GOOD. Seems to be a scammer that steals your Credit Card info. The positive reviews seemed fake - never mentioning the products ordered. Also odd was the ratings were either 5 stars or 1 star - nothing in-between.

This morning (Tuesday), I got an email saying the order was cancelled. No reason. Went online to my CC company and locked my card.

This teaches me to check out ratings before ordering from a new (to me) vendor, and don't shop on-line at 2 in the morning.

Products used:
Ordered Ting Liquid Anti-Fungal spray. Order was cancelled by Brivol.

Service
Value
Shipping
Returns
Quality
Thumbnail of user powero
Texas
1 review
14 helpful votes
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May 9th, 2023

I was actually stupid enough to order from BRIVOL. I searched high and low for a wheelchair for my mom and found one at a price that I should have known was too good to be true. I feel like an idiot. My first attempt to contact him was by phone, which immediately disconnects. My second was by email. It got a short strange reply. My third was after I placed my order and email said the order would be sent after they verified my credit card information. Only then did I find site jabber and the helpful reviews from other people about these scammers.

Tip for consumers:
This is an example of a site that once reported, Google should do their due diligence, then take it down

Products used:
After all the suspicious emails and delay in processing my credit card on top of the fact that their company address is a Costco in Miami Florida. I realized this was a scam and canceled the credit card I used to place the order

Thumbnail of user katerinaa20
New Jersey
1 review
13 helpful votes
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March 31st, 2023

I felt something wrong with that shop site. But unfortunately, I found this review already late(the previous review describes everything as absolutely true and what I am concerned about!
It is a catfish shop site. I place my order one week ago and my order is still on hold! But they say delivery usually 3-5 days. Support chat just prolongs time and kicks me out. I am so pissed and disappointed about wasting time, waiting my order and losing money((((

Tip for consumers:
they took the money and don't send you the product. all information is fake

Thumbnail of user kevino992
Ohio
1 review
2 helpful votes
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July 24th, 2023

I also placed an order with Brivol.com, and order was placed on hold for over 2 weeks. Then fraudulent charges appeared on my card. I had not used my CC for over 4 months prior to this, so it was pretty easy to figure out where my CC number was stolen from. I don't know if the company is fake, or maybe an employee stealing CC numbers, but I suspect the former since I also looked up the listed address and discovered it is actually a Costco store. I did email the company (namecheap.com) that hosts this website, but they emailed me back, and here is their reply: "We have thoroughly investigated your allegation to the extent of our capabilities, but we were unable to validate your claims on the basis of the provided evidence" I have email them back with additional info, and highly encourage others to also email this hosting service and ask them asking them to investigate Brivol.com

Thumbnail of user jeannie.galick
Pennsylvania
1 review
1 helpful vote
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July 20th, 2023

First received a confirmation of my order, then nothing happened. My credit card payment stated Pending. After reading the reviews on this site, I began to worry. They never sent my order, but they had my credit card number. So I canceled my card just in case some dubious purchases were going to be made. This was time consuming and annoying.

Thumbnail of user judyr897
Ohio
1 review
3 helpful votes
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July 5th, 2023

Fraudulent credit card charges made to American Freight eCommerce (Delaware Ohio) in the amount of $1934.99 showed up on the card one month after Visa was used to attempt purchase at Brivol. Attempted purchase at Brivol was pending and then cancelled- same card harvesting story as others in these reviews.

Tip for consumers:
Company did not send product.

Products used:
Product not sent

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathleenl1442
Illinois
1 review
2 helpful votes
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June 3rd, 2023

Placed order over 2 weeks ago. No conformation of order email. They said order was on hold & they had Payment Gateway issue on our website when I contacted them on the chat. I had to cancel my credit card to be safe.

Tip for consumers:
I do not trust them.

Products used:
Never got product.

Thumbnail of user david585m
District of Columbia
1 review
4 helpful votes
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May 18th, 2023

Fraud! Fake website. I ordered something 6 weeks ago and it never arrived. Today I saw 3 fraud charges of over $200 each!

Thank God I was able to decline the charges and stop the card! Watch out! FAKE COMPANY!

Thumbnail of user jayr911
Colorado
5 reviews
85 helpful votes
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April 23rd, 2023

This is the latest in a series of scam websites, purporting to operate out of Florida, that harvest credit card numbers. If you place an order, you will not receive a confirmation or product. A few weeks later, fraudulent charges will appear on your card. FYI the business address listed on the website is a Costco.

Thumbnail of user cmrblue
Connecticut
1 review
3 helpful votes
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July 7th, 2023

Was trying to place an order. Their "live chat" person was useless and just gave boilerplate answers.
But I went ahead and placed the order. Received no confirmation email. Back at the website, the "live chat" said it "will look into it". Never got a response. Then I got an "Order has been cancelled" email with NO EXPLANATION. Emailed the *******@brivol.com address. No reply. Called the (305) 686 – 2419 support number numerous times over many days: the line is ALWAYS busy! When I tried to place the order again, this time it repeatedly gave me a red alert message: "problem with your credit card". I should be thankful the order never went through as this business is either a scam or totally incompetent!

Tip for consumers:
Maybe someone should go knock on the door at their alleged business address?
See if it actually exists?
14800 Sole Mia Way, North Miami, FL 33181

Products used:
Never completed my order: they made it impossible!

Service
Thumbnail of user rosej392
Washington
1 review
2 helpful votes
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May 26th, 2023

All of the reviews are the same. Shortly after placing an order fraudulent charges appear on the credit card used. They canceled the order claiming their gateway to payment method was not working, then 5 attempts to place an order with Apple.com showed up on the card I used. Fortunately, that card had already been replaced and the bank immediately flagged the attempted charges as fraudulent.

Tip for consumers:
Buyer BEWARE - this is nothing more than a phising scam website.

Products used:
None - this website has no products, they are simply collecting credit card numbers

Service
Value
Shipping
Returns
Quality
Thumbnail of user pratttim0
Iowa
1 review
2 helpful votes
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July 3rd, 2023

Found a product online tat Brivol that is hard to find elsewhere. Placed the order and two days later the order was canceled with no reason why.

This company should be turned into the attorney generals office in each state! After reading the reviews of other customers, this seems to be a scam company, or a made up company.

Products used:
Didn't receive anything as this company is a scam.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidjknack
Minnesota
1 review
1 helpful vote
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June 11th, 2023

Credit card fraud! Made a purchase on 5/13. Never charged my account and never delivered. After 3 1/2 weeks, two charges for almost $1,000 made with my credit card account for what appears to be furniture (wayfair.com and homary.com). Do watch your credit card charges or cancel your card before fraudulent purchases are made with your card if you've attempted to purchase from this site.

Service
Value
Shipping
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Quality
Thumbnail of user jamesp195
North Carolina
4 reviews
25 helpful votes
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May 8th, 2023

I am glad I checked out the reviews on this site before placing an order. It appears they change the address of this SCAM company often and the latest address on their site actually comes back to a 692 SF apartment in N Miam. Here is the link... https://www.zillow.com/homedetails/*******-Sole-Mia-Way-North-Miami-FL-*******/*******_zpid/

Thanks SiteJabber for having these reviews up and saving me a headache and fraudulent charges on my credit card!

Thumbnail of user antoniab117
California
1 review
6 helpful votes
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May 19th, 2023

Scammer! Take Down this fake store. They will keep your $ and your credit card info. Already reported to Google plus it has lots of bad reviews from people that got robbed.

Thumbnail of user laurad2170
Ohio
1 review
5 helpful votes
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May 21st, 2023

Their address is a Costco and their only good review is clearly them. Do not buy from this company! They will harvest your information and you'll be done.

Thumbnail of user mickeym153
New York
1 review
0 helpful votes
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May 25th, 2023

They advertise / show two 1lb containers of lecithin powder for $30.17.
I paid and my receipt read; PURCHASED...ONE POUND OF LECITHIN powder.
The next 2 1/2 hrs were spent trying to get them to answer their phone while trying to get customer service to respond via chat. I got all sorts of replies via chat, but none addressed my simple question. "ARE THERE 1 OR 2 CONTAINERS IN THIS PURCHASE? IF ONLY ONE THEN CANCEL MY ORDER,IF TWO, THEN WE ARE GOOD.
Finally after waiting for a response, sometimes 20 minute wait, MARIA/ CUSTOMER SERVICE writes
"two".
The next morning I get a notice from BRIVOL..."Your order has been cancelled"
***So,...is this total screw-up due to Maria's lack of understanding written English language, or is because their ad was misleading. Hmmm

Products used:
None. They cancelled my order.

Service
Thumbnail of user fabiang76
Florida
1 review
2 helpful votes
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May 27th, 2023

I made and pay for an order on BRIVOL, after 20 days without no news, I look online. The address reported in their website is COSTCO in North Miami. The phone number works, but nobody answers,
I will try to discuss with Miami Dade consumers services. The owner of the corporation is MARC MOYAL, with address in Bal Harbour and New York. His phone number is *******855

Thumbnail of user aquachiro
California
1 review
0 helpful votes
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September 7th, 2023

SCAM.My credit card was processed. They said it was a "Payment Gateway" issue but my card was stolen. I sent them repeated emails and online chats inquiring about the products I ordered because I had a screenshot showing my order was processed (after putting in all my personal info) and they repeatedly told me that there was a "Payment Gateway" issue and I would "Receive an email follow up" from their company within a week but I never received any email from them and a few weeks later my debit card was compromised with over 6 fraudulent charges in a row (over $2000 worth of fraudulent charges).
Also, I am suspicious this company is affiliated with another company selling the same products called Vitneo. I tried ordering my items through Vitneo when the order on Brivol never went though but also received the exact same experience there - I got an automated message saying there was a "Payment Gateway Issue" and when I called or tried to get info via online chat they told me the exact same thing as Brivol.

Products used:
I never received the products I ordered

Service
Value
Thumbnail of user ejss2
Florida
1 review
2 helpful votes
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June 27th, 2023
Verified purchase

Just cancelled order with no explanation. Stay away. No good. I would not click on this link every again.

Service
Value
Shipping
Thumbnail of user jennyb559
Texas
1 review
1 helpful vote
  • Send Message
May 21st, 2023

This Extra Strength Glucose supplement works better than expected. It gradually relieves my tiredness after two months. Continuing to take it,

Thumbnail of user snotarius
Indiana
1 review
0 helpful votes
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August 19th, 2023

Scam. Order never sent. Same as all the other comments. DO NOT ORDER! If you do, change your credit card number.

Thumbnail of user darring40
New York
1 review
0 helpful votes
  • Send Message
June 24th, 2023

The shipping was free (Amazon did not have free shipping on this item), and the entire order arrived in two days.

Service
Value
Shipping
Returns
Quality

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