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Broad Financial

Overview

Broad Financial has a rating of 4.8 stars from 821 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 3rd among Personal Finance sites.

service
3
value
3
quality
3
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Maryland
1 review
0 helpful votes
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Good advice from Anne Kennedy
July 29, 2024

Moving money around from one institution to another in an IRA LLC is a complicated process for a financial novice like me. Anne provided the key answer that simplified the process.

Date of experience: July 29, 2024
Arizona
1 review
0 helpful votes
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Had a really good experience dealing with Broad.
October 3, 2023

I highly recommend this company. Every time I had a question they were really quick to respond. They are extremely knowledgeable. Why deal with the shifty stock market when you can invest in directly in real estate and or private real estate lending.

Date of experience: October 3, 2023
Virginia
1 review
0 helpful votes
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I had to set up a brokerage account under my SDIRA LLC name, which no one besides B.F. Knew how to do. Alex walked me through every step of the process, and was available by phone and email to answer questions and even review forms to make sure I had them filled out right. Outstanding customer service!

Date of experience: February 12, 2024
Pennsylvania
1 review
0 helpful votes
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Easy and Efficient
August 14, 2024

The team was knowledgeable, efficient, and professional. The process was one of the best experiences I've had in a long time.

Date of experience: August 14, 2024
Texas
1 review
0 helpful votes
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TOP NOTCH SERVICE!
July 26, 2023

Jeff, Joel, and the entire staff over at Broad Financial have been very informative, insightful, and attentive. Making this move to a self-directed IRA with checkbook control is one of the best things I could have done to take control of my financial future. There is a learning curve, but as with anything, the amount of time you put into it is what you get out of it and it's WORTH IT! This self-directed IRA has put control of my investments back into my hands. Now I'm able to TRULY diversify into other asset classes without the limitation presented by traditional 401K's. I'm excited to reap the rewards of my new financial freedom!

Date of experience: July 26, 2023
Missouri
1 review
0 helpful votes
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Great knowledge!
April 17, 2023

I called with some pretty technical questions about my two self-directed accounts at Broad Financial. The person who helped me was very knowledgable. All my questions were answered AND I learned some valuable additional information too. They are a great resource!

Date of experience: April 17, 2023
New York
1 review
0 helpful votes
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Halo Dog LLC
December 19, 2023

I just want to say Joel Galkin has done a superb job in handling everything needed to complete any tasks for Halo Dog LLC. I will be closing my LLC in 2024 and I want Joel to complete any items to make that happen!

Date of experience: December 19, 2023
Alabama
1 review
0 helpful votes
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I called to ask a simple question?
March 21, 2023

I called to ask a simple question? Their system told me everyone was busy and they would call me back when they were free. Joel called me back but I was busy when he called me so he went to voicemail. He left his name and extension in his message. I called him back when I was done and he answered. We talked for maybe two minutes and he helped me understand what I was questioning. I wish all customer service was this easy!

Date of experience: March 21, 2023
Maryland
1 review
0 helpful votes
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Excellent Service
March 22, 2024

Broad financial is excellent! They are responsive and answer questions in detail. I am very pleased working with them year after year.

Date of experience: March 22, 2024
Illinois
1 review
0 helpful votes
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BE WARY
March 13, 2023

After making a deposit, I found that I was not receiving the same level of success with the other areas of their service. Specifically, obtaining refunds became a challenging task, and there were requests for additional funds, which made me skeptical about the legitimacy of the service. Consequently, I decided to switch to fundlabllc,com as they have a reliable platform that consistently provides payouts.

My experience with the previous service was disappointing, to say the least. Despite making a deposit, I did not receive the same level of success with their other services. The process of obtaining refunds became increasingly difficult, which led me to doubt the authenticity of the service. I started receiving requests for additional funds, which further fueled my suspicion that I was being scammed.

After much contemplation, I decided to switch to fundlabllc,com, which has a reputable platform known for providing consistent payouts. Since making the switch, I have had a much better experience with their service. The platform is user-friendly, and I have not encountered any issues with obtaining refunds or receiving requests for additional funds. Overall, my decision to switch to fundlabllc.com has been a wise one, and I would highly recommend their services to anyone seeking a reliable and trustworthy investment platform.

Date of experience: March 13, 2023