• Broad Financial

Broad Financial

Write a Review

Overview

Broad Financial has a rating of 4.9 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention customer service. Broad Financial ranks 447th among Personal Finance sites.

Positive reviews (last 12 months): 100%
Positive
14
Neutral
0
Negative
0
How would you rate Broad Financial?
Top Positive Review

“Seven years in their Solo 401k with Excellent Service”

Timothy A.
9/9/24

In my most recent phone call in September of 2024, the staff was knowledgeable, professional, patient and answered my questions in just a few minutes. Their annual updates are very helpful as well and worth the cost.

Top Critical Review

“BE WARY”

Mary D.
3/13/23

After making a deposit, I found that I was not receiving the same level of success with the other areas of their service. Specifically, obtaining refunds became a challenging task, and there were requests for additional funds, which made me skeptical about the legitimacy of the service. Consequently, I decided to switch to fundlabllc,com as they have a reliable platform that consistently provides payouts. My experience with the previous service was disappointing, to say the least. Despite making a deposit, I did not receive the same level of success with their other services. The process of obtaining refunds became increasingly difficult, which led me to doubt the authenticity of the service. I started receiving requests for additional funds, which further fueled my suspicion that I was being scammed. After much contemplation, I decided to switch to fundlabllc,com, which has a reputable platform known for providing consistent payouts. Since making the switch, I have had a much better experience with their service. The platform is user-friendly, and I have not encountered any issues with obtaining refunds or receiving requests for additional funds. Overall, my decision to switch to fundlabllc.com has been a wise one, and I would highly recommend their services to anyone seeking a reliable and trustworthy investment platform.

Reviews (818)

Rating

Timeframe

Other

Thumbnail of user daves2691
dave S.
0 reviews
0 helpful votes
  • Send Message
August 25th, 2020
Verified purchase

Got through to a knowledgeable and helpful agent on first try, within a minute. I've been with this company for over 5 years and that's always been my experience. Very impressed with this organization.

Thumbnail of user dorothyb1633
Dorothy B.
0 reviews
0 helpful votes
  • Send Message
May 15th, 2020
Verified purchase

I have contacted BroadFinancial several times this week on different matters they were extremely professional. Also helped me out. Spoke my language so I would understand. Very precise. So happy I chose this company.

Thumbnail of user jamesz1154
James Z.
0 reviews
0 helpful votes
  • Send Message
June 3rd, 2015
Verified purchase

My experience With Broad Financial Has been excellent. They went through the whole process with me and made sure I understood the process. If I had questions about any thing they were there to help me.
I would recommend them to any one wanting to open a self directed IRA.

Thumbnail of user amitv32
AMIT V.
0 reviews
0 helpful votes
  • Send Message
August 10th, 2020
Verified purchase

I thank Broad Financial support team for being wonderfully diligent in helping resolve my concerns promptly and in a very helpful manner. I would like to mention Joel Galkin who has been very helpful in attending to my queries and provide answers back which were helpful for me. He has been very dedicated in doing the needed tasks to respond to my requests in an efficient manner ensuring a quick turnaround time. Thank you Joel, keep up the good work!

Thumbnail of user taras927
Tara S.
0 reviews
0 helpful votes
  • Send Message
September 23rd, 2016
Verified purchase

So far I am very pleased with the support and information I've received from Broad Financial. Their process to was efficient, and easy to understand. This is a great option for someone who wants more control over their investments and for a small business owner such as myself. My only frustration is that some major banks don't accept this kind of Trust Account (not B of A, Chase, Citi) here in California. I just opened an account with Wells Fargo but they are not necessarily my favored ban

Thumbnail of user margiew165
Margie W.
0 reviews
0 helpful votes
  • Send Message
February 17th, 2016
Verified purchase

When I received my binder for my Trust that was established the binder rings had broken off the folder during shipment. I reported it to BF and they immediately remedied the issue by sending me a new binder. Thank You Broadfinancial.

Thumbnail of user curty8
Curt Y.
0 reviews
0 helpful votes
  • Send Message
June 15th, 2015
Verified purchase

I have not had any concerns about using Broad Financial for my Solo 401K needs.
I have found that there is always someone available when needed that is knowledgeable, professional and willing to work with you through what ever your needs may be.
I moved to Broad Financial from another Custodian that tried raising fees for what they claimed as "book keeping" fees that I found to be unnecessary. Although the initial setup fees are not the cheapest, the yearly fees are among the cheapest to maintain the account which gives you year long support for whatever your needs may be.
I now have checkbook control of my funds where now looking back the only thing I can say is, what took me so long? Take control of YOUR money today, and never look back and wonder if(when) the market is going to take away your retirement over night!

Thumbnail of user pamb1537
Pam B.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2019
Verified purchase

My experience with Broad Financial and Noah Grodko has been very positive to the point where I have referred them to many friends and family. Several new accounts has been opened because I could honestly say they are so friendly and professional. And we have saved money!

Thumbnail of user randallx13
Randall X.
0 reviews
0 helpful votes
  • Send Message
February 27th, 2017
Verified purchase

Very straight forward and professional assistance with a very complex and technical topic.
Very happy with the service as it has enabled me to align my investments (real estate) with my financial goals (monthly income and balance left for my wife and children).

Thumbnail of user williamh6822
William H.
0 reviews
0 helpful votes
  • Send Message
September 8th, 2015
Verified purchase

Very pleased thus far. I am in the process of establishing a trust checking account with Wells Fargo in New Jersey. Should any issues arise toward that end I may need your assistance with that endeavor. Thank you for your help establishing the Solo 401K.

Rgds,
William and Karen Robey

Thumbnail of user albertp599
Albert P.
0 reviews
0 helpful votes
  • Send Message
May 26th, 2016
Verified purchase

The complete process was handled in an efficient and professional manner. The materials were clear and concise leaving me with no questions. Returning documents was quick and easily done by US mail and E mail. I was impressed with the people who handled my process as they were all knowledgeable and had no hesitation in answering questions.

Thumbnail of user kathyp1774
Kathy P.
0 reviews
0 helpful votes
  • Send Message
January 26th, 2016
Verified purchase

I needed to set up a self directed account very quickly in order to participate in an investment opportunity. Jay told me my situation was perfect for a Solo 401k. Broad Financial then set everything up for me in less than one business day. The service was beyond excellent!

Thumbnail of user darlar136
Darla R.
0 reviews
0 helpful votes
  • Send Message
October 30th, 2015
Verified purchase

Everything wen very smoothly and all my questions have been answered quickly. I have my checking account opened and have put an offer on a condo that has been accepted. Wrote the first check yesterday to pay for the inspection.

Thumbnail of user louisej280
Louise J.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2019
Verified purchase

As a new client of Broad Financial, I have been very pleased with the level of customer service. The information package sent to us outlining instructions is extremely helpful. Any questions that I have had have been answered quickly. All in all, it has been a pleasant experience and I would recommend Broad Financial to anyone that wants to pursue a self directed IRA.

Thumbnail of user allanf213
Allan F.
0 reviews
0 helpful votes
  • Send Message
July 19th, 2019
Verified purchase

Always good! Every time I call I feel like they know or remember me, I know that's not true, but that's how they make you feel. This gives confidence to the customer. It makes you feel like they will always be there and your investments are safe and respected.

Thumbnail of user danp1766
Dan P.
0 reviews
0 helpful votes
  • Send Message
July 23rd, 2020
Verified purchase

I've always had any questions I had about the solo 401k with a Roth option answered promptly even during the covid19 crisis. I appreciate very much the assistance they have provided. I discovered Broad Financial through my brother in law. He has been using them for years and has been very pleased with how it all works for him.

Thumbnail of user christophery473
Christopher Y.
0 reviews
0 helpful votes
  • Send Message
December 9th, 2015
Verified purchase

I had funding questions...after reading over some of the specifics of the solo 401K...I now have question re: funding the trust account at the bank...I'm still wating for a call back or contact regarding this from Jay or Eva. I'm sure once I get those questions answered, my rating will be a 4 or 5 star.

Thumbnail of user francesh779
Frances H.
0 reviews
0 helpful votes
  • Send Message
May 24th, 2016
Verified purchase

Broad Financial was one of the few companies who could set up a Solo 401k. They made the process quick and easy, and provided all the documentation we needed for both set-up and maintenance. Their guide was exceptionally detailed and easy to use.

Thumbnail of user wallacet54
Wallace T.
0 reviews
0 helpful votes
  • Send Message
July 19th, 2019
Verified purchase

I researched to find a company that had the services I needed to invest my IRA in real estate. Broad Financial was/is that company. I have had and continue to have a great experience working with Broad Financial. I've been with them over two years. And when the time is right on my end, I plan to use Broad Financial for future investments.

Thumbnail of user curtisa234
Curtis A.
0 reviews
0 helpful votes
  • Send Message
June 27th, 2017
Verified purchase

Awesome experience! From someone with a technical background and no real hands on financial experience, I felt very comfortable with Broad Financial help guide me through the process. I am very pleased with the results. Thanks Jeff!

Thumbnail of user carolm4582
Carol M.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2019
Verified purchase

The Team at Broad financial was extremely helpful and made an intimidating process extremely simple. I would recommend Broad Financial anytime and to anyone. Call and check it out yourself! Truly a great Team

Thumbnail of user edwinu37
Edwin U.
0 reviews
0 helpful votes
  • Send Message
March 30th, 2016
Verified purchase

A partner and I set up our individual Solo 401K Trusts and a sub-LLC to handle real property investing business, and the process is mostly painless. Whenever we encountered problems and needed customer service assistance, the help is prompt helpful. We still have some problems setting bank accounts for the trusts and the LLC, but it seems out of the control of the Broad Financial team. We are mostly satisfied with our experience. -Ed

Thumbnail of user sheilao371
Sheila O.
0 reviews
0 helpful votes
  • Send Message
August 27th, 2020
Verified purchase

I've always received excellent customer service whenever I contact Broad Financial for assistance with my Solo 401k account. I would definitely recommend them to anyone looking to rollover their 401k money to a self directed account.

Thumbnail of user bernards412
Bernard S.
0 reviews
0 helpful votes
  • Send Message
June 9th, 2015
Verified purchase

Broad Financial delivered exactly what I requested from them and did so in a timely, courteous and professional manner. Their representatives were helpful in answering any questions or concerns regarding the various forms and documents needed to accomplish my objectives. When I went to open my LLC/IRA checking account at Bank of America and presented the binder provided to me by Broad for that and other purposes, the bank officer was totally impressed at the completeness of the binder. His exact quote was - "this is perfect, normally we have to ask customers for additional documents which requires multiple visits to the bank". Then he asked who prepared the binder - I proudly responded Broad Financial and the bank officer indicated that he would gladly recommend that customers seeking to set up similar accounts utilize Broad Financial too.

Thumbnail of user dhigak
DHIGA K.
0 reviews
0 helpful votes
  • Send Message
July 19th, 2019
Verified purchase

When I first contacted Broad Financial about their self-directed IRA program, I was a little skeptical due to being in unfamiliar territory. However, our representative (Noah Grodko), did an awesome job in patiently explaining the benefits of their program and what it entailed. They took out the complexity of the program and made it so simple and easy. There were no hidden fees or unexpected additional charges. Within a few weeks, I had my LLC set-up and pension money transferred into my account with no problem. What people don't realize is that the "Operating Agreement" within the LLC must conform to IRS rules or it could lead you to problems down the road. I highly recommend the services of the Broad Financial team. You will not be disappointed.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user brianb925
Brian B.

How do I know I can trust these reviews about Broad Financial?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Broad Financial?