Broad Financial has a rating of 4.9 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention customer service. Broad Financial ranks 447th among Personal Finance sites.
In my most recent phone call in September of 2024, the staff was knowledgeable, professional, patient and answered my questions in just a few minutes. Their annual updates are very helpful as well and worth the cost.
After making a deposit, I found that I was not receiving the same level of success with the other areas of their service. Specifically, obtaining refunds became a challenging task, and there were requests for additional funds, which made me skeptical about the legitimacy of the service. Consequently, I decided to switch to fundlabllc,com as they have a reliable platform that consistently provides payouts. My experience with the previous service was disappointing, to say the least. Despite making a deposit, I did not receive the same level of success with their other services. The process of obtaining refunds became increasingly difficult, which led me to doubt the authenticity of the service. I started receiving requests for additional funds, which further fueled my suspicion that I was being scammed. After much contemplation, I decided to switch to fundlabllc,com, which has a reputable platform known for providing consistent payouts. Since making the switch, I have had a much better experience with their service. The platform is user-friendly, and I have not encountered any issues with obtaining refunds or receiving requests for additional funds. Overall, my decision to switch to fundlabllc.com has been a wise one, and I would highly recommend their services to anyone seeking a reliable and trustworthy investment platform.
Thorough and friendly communication at every step, including answering our many questions, has made this a very comfortable process working with Broad Financial.
Customer support was very courteous and professional. My questions were fully answered in a timely manner. I would recommend Broad Financial to anyone.
Hello@ Broadfinancial services! I, Bonnie Perkins want to thank you for all of your HELP, when I called about a "PROBLEM Of OUR OWN" (our fault) that I had with the funding of our IRA.
WE HAVE NOTHING BUT "SINCERE PRAISE" FOR ALL OF THE HELP[ YOU AND YOUR STAFF GAVE ME AND MY HUSBAND TO PUT OUR MIND AT EASE!
We now look forward to a "BRIGHT FUTURE" WITH THE IRA THANKS TO BROADFINANCIAL!
Respectfuly,==Bonnie & Walter Perkins!
In January 2016 I established a self directed IRA through Broad Financial. I found them to be efficient, professional and very helpful in answering questions.
Overall very good. It would be beneficial to have the Adoption Agreement in a format the banks recognize. That would make opening a truct checking account a lot easier.
Are in the process of opening up the "Trust Checking Acct" and so far all is good. The binder was extremely informative and leads us through step by step.
I forwarded the electronic Trust Paperwork document (PDF) to Ameritrade and I got a push back that ithe trust needed to notarized; No one at Broad mentioned this to me earlier; I will do this Monday, but I could have avoided the 3 days delay.
Response from BF: I'm sorry that you experienced the 3 day delay.
Everyone has been very professional in helping me to establish my solo 401k plan. It's been a great and very beneficial experience.
Thanks again to Avi and staff.
Excellent service, everyone is very very knowledgeable at broad financial and also patient with my bazillion questions I had. Jeff and Joel are great! Also, follow-up is fantastic.
Broad Financial is a pioneer in the area of self-directed IRAs and solo 401Ks. I feel privileged to have them at my finger tips to answer any questions I have related to investments. I consider opening my Roth IRA and solo 401K with Broad Financial one of the best proactive decision I made concerning my retirement.
Mark has provided excellent support to me in the setup and administration of my solo 401k. He is knowledgeable and patient and I'm extremely happy with the overall service that he has provided.
I am just starting the process to set-up a checking account, and to fund that account, for my Solo 401K. It's a bit early to comment on the ease or completeness of the process.
I set up a solo 401k through Broadfinancial several years ago and am glad to say that I've always received knowledgeable support the few times I've had to call in with questions.
I spoke with Mark and he was very helpful and plesent to talk with. He provided great customer service and answers to all my questions in very professional manner.
I received very pertinent information about Coronavirus-related distribution in 2020! The rep sent the emails about the information we discussed immediately. I was very pleased. Thank you.
Very satisfied with the account manager and she is dilligently working on helping me get my transfer done, but it's not resolved yet. (other company's fault).
Everything was very smooth with Broad Financial. Not so smooth with Wells Fargo, however,we got it all worked out finally with the assistance of Broad's referral to a Wells Banker!
Noah was extremely knowledgeable and helpful when I discussed my desire to purchase investment property with funds from my traditional IRA. I highly suggest Noah and Broad Financial.
I had several detailed questions about the Self-Directed IRA and setting up the LLC. Joel was able to answer all of my questions and I was able to complete everything as required.
Thanks,
Robert
Thank you for the great advice and service. I look forward to continuing this great self investing track in my life with Broad Financial!
Everything going well, although more slowly than I would like, but I suppose that can't be helped given the complexity of what we are doing.
So far, they have been very quick and thorough at completing the tasks. Right now, I am just waiting to get my checks in order to move on from here.
Excellent support and customer service combined with knowledgeable staff and a high level of integrity. I feel fortunate to have found Broad Financial to help me set up my Self-Directed IRA LLC.
Very professional and patient. Guided me through the path to opening a self directed IRA in a timely fashion. All has gone well.
The staff at Broad financial are always very knowledgeable and helpful whenever I call and need assistance with questions or services.
Thanks guys!