• Broad Financial

Broad Financial

Write a Review

Overview

Broad Financial has a rating of 4.9 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention customer service. Broad Financial ranks 445th among Personal Finance sites.

Positive reviews (last 12 months): 100%
Positive
14
Neutral
0
Negative
0
How would you rate Broad Financial?
Top Positive Review

“Seven years in their Solo 401k with Excellent Service”

Timothy A.
9/9/24

In my most recent phone call in September of 2024, the staff was knowledgeable, professional, patient and answered my questions in just a few minutes. Their annual updates are very helpful as well and worth the cost.

Top Critical Review

“BE WARY”

Mary D.
3/13/23

After making a deposit, I found that I was not receiving the same level of success with the other areas of their service. Specifically, obtaining refunds became a challenging task, and there were requests for additional funds, which made me skeptical about the legitimacy of the service. Consequently, I decided to switch to fundlabllc,com as they have a reliable platform that consistently provides payouts. My experience with the previous service was disappointing, to say the least. Despite making a deposit, I did not receive the same level of success with their other services. The process of obtaining refunds became increasingly difficult, which led me to doubt the authenticity of the service. I started receiving requests for additional funds, which further fueled my suspicion that I was being scammed. After much contemplation, I decided to switch to fundlabllc,com, which has a reputable platform known for providing consistent payouts. Since making the switch, I have had a much better experience with their service. The platform is user-friendly, and I have not encountered any issues with obtaining refunds or receiving requests for additional funds. Overall, my decision to switch to fundlabllc.com has been a wise one, and I would highly recommend their services to anyone seeking a reliable and trustworthy investment platform.

Reviews (818)

Rating

Timeframe

Other

Thumbnail of user geoffreyp161
Geoffrey P.
0 reviews
0 helpful votes
  • Send Message
September 10th, 2015
Verified purchase

You were prompt in providing me with the documents I needed to open the trust account.

Thumbnail of user bjb103
BJ B.
0 reviews
0 helpful votes
  • Send Message
January 6th, 2020
Verified purchase

I have had a 401K Solo Trust for a number of years. BF has always provided great service.

Thumbnail of user jamesu839
James U.
0 reviews
0 helpful votes
  • Send Message
August 18th, 2015
Verified purchase

To date Broad Financial has done everything promised. My experience has thus far been pleasant.

Thumbnail of user mattx89
Matt X.
0 reviews
0 helpful votes
  • Send Message
August 21st, 2019
Verified purchase

The support staff is always friendly and knowledgeable. Always have an answer to my questions.

Thumbnail of user robertx605
Robert X.
0 reviews
0 helpful votes
  • Send Message
November 9th, 2016
Verified purchase

Broad Financial team helpful and the work output was exactly what I needed and required.

Thumbnail of user tomg1747
Tom G.
0 reviews
0 helpful votes
  • Send Message
September 16th, 2020
Verified purchase

Very easy to work with, always available during setup process. I am very pleased.

Thumbnail of user ralphj496
Ralph J.
0 reviews
0 helpful votes
  • Send Message
June 27th, 2017
Verified purchase

Still can't believe this is true. It was so easy. Thank you so much.

Thumbnail of user timothyu227
Timothy U.
0 reviews
0 helpful votes
  • Send Message
February 7th, 2017
Verified purchase

I found Avi Kaufman to be professional, and a very helpful guide and resource.

Thumbnail of user luisf699
Luis F.
0 reviews
0 helpful votes
  • Send Message
October 22nd, 2015
Verified purchase

So far so good. Setting up my bank account. The people are very helpful.

Thumbnail of user lav40
LA V.
0 reviews
0 helpful votes
  • Send Message
March 15th, 2020
Verified purchase

Mark Weissman Was extremely knowledgeable and helpful and helping me leverage my investment plan.

Thumbnail of user barbb424
Barb B.
0 reviews
0 helpful votes
  • Send Message
July 16th, 2019
Verified purchase

Support and customer service at Broad Financial is great. Always helpful and courteous.

Thumbnail of user robertv2365
Robert V.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2019
Verified purchase

Great service and gave me information that saved me money in setting up my self directed IRA.

Thumbnail of user earlk134
Earl K.
0 reviews
0 helpful votes
  • Send Message
August 10th, 2017
Verified purchase

They help you every step of the way. The process was made easy.

Thumbnail of user bipino
Bipin O.
0 reviews
0 helpful votes
  • Send Message
July 21st, 2017
Verified purchase

I am very satisfied with their service and product. I will recommend them.

Thumbnail of user greats54
Great s.
0 reviews
0 helpful votes
  • Send Message
April 29th, 2020
Verified purchase

Very knowledgeable. Flexible with us in phone meeting with my son as well.

Thumbnail of user rickq112
Rick Q.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2019
Verified purchase

Professional and courteous service. Timely and helpful assistance throughout the whole process.

Thumbnail of user jerrya841
Jerry A.
0 reviews
0 helpful votes
  • Send Message
August 29th, 2017
Verified purchase

Very straightforward documentation for account set up. Great company with great service!

Thumbnail of user barbaray1001
Barbara Y.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2017
Verified purchase

Happy to deal with people that I can actually talk to and get answers to my questions.

Thumbnail of user roberti1133
Robert I.
0 reviews
0 helpful votes
  • Send Message
April 20th, 2017
Verified purchase

Very through and fast. Jeff stayed in contact with me and kept me well informed. Thank you.

Thumbnail of user edwardi291
Edward I.
0 reviews
0 helpful votes
  • Send Message
October 24th, 2015
Verified purchase

All business directives were handled expeditiously. Needs were met and success ensued!

Thumbnail of user douglasa798
Douglas A.
0 reviews
0 helpful votes
  • Send Message
January 19th, 2016
Verified purchase

Turn around time was very quick. Customer service was great as well.

Thumbnail of user michaelo3187
Michael O.
0 reviews
0 helpful votes
  • Send Message
May 4th, 2015
Verified purchase

I am still waiting for check from group so I can open the new account for the self-directed IRA LLC.

Thumbnail of user timeas5
Timea S.
0 reviews
0 helpful votes
  • Send Message
July 8th, 2019
Verified purchase

Mark did a great job answering my questions about lending from my Solo 401(k)plan. Thanks Mark!

Thumbnail of user keviny730
Kevin Y.
0 reviews
0 helpful votes
  • Send Message
June 24th, 2017
Verified purchase

Processed everything with absolute zero delays! Very very quick turnaround time.

Thumbnail of user alanm1888
Alan M.
0 reviews
0 helpful votes
  • Send Message

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user brianb925
Brian B.

How do I know I can trust these reviews about Broad Financial?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Broad Financial?