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Broad Financial has a rating of 4.9 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention customer service. Broad Financial ranks 447th among Personal Finance sites.
In my most recent phone call in September of 2024, the staff was knowledgeable, professional, patient and answered my questions in just a few minutes. Their annual updates are very helpful as well and worth the cost.
After making a deposit, I found that I was not receiving the same level of success with the other areas of their service. Specifically, obtaining refunds became a challenging task, and there were requests for additional funds, which made me skeptical about the legitimacy of the service. Consequently, I decided to switch to fundlabllc,com as they have a reliable platform that consistently provides payouts. My experience with the previous service was disappointing, to say the least. Despite making a deposit, I did not receive the same level of success with their other services. The process of obtaining refunds became increasingly difficult, which led me to doubt the authenticity of the service. I started receiving requests for additional funds, which further fueled my suspicion that I was being scammed. After much contemplation, I decided to switch to fundlabllc,com, which has a reputable platform known for providing consistent payouts. Since making the switch, I have had a much better experience with their service. The platform is user-friendly, and I have not encountered any issues with obtaining refunds or receiving requests for additional funds. Overall, my decision to switch to fundlabllc.com has been a wise one, and I would highly recommend their services to anyone seeking a reliable and trustworthy investment platform.
Jay was great and helped me through the process to set up my SDI.
Thank you!
Overall it was good. I had recommended to a few other people.
Very helpful and professional service, I recommending them.
Jeff was great at explaining the process and everything has gone smoothly so far.
Jeff took care of me quickly and efficiently. Great experience!
Questions asked were answered, not much else you can expect.
This is the fastest time I have ever done with your company.
Not sure I fully understand the expedited fees, since you still had to hold my check for 5 days.
Great expeditious service. Very friendly and knowledgeable staff.
Quick response, great customer service. Answered all questions with quality follow through.
Difficulty reaching customer service by phone or in real time.
Broad Financial makes the process of establishing a self-directed 401(k) fast and stress-free.
I would highly recommend broad financial to anyone interested in taking control of their finances.
They answered all of my questions in a timely manner. Thrilled about service
Professional, well-organized, efficient, and helpful. Thank you.
Love it, great service, answered all of my questions in a timely manner.
Great folks to work with. Took care of all our needs and questions!
Quick and easy. Strong customer relations service.
Very timely and efficient. Broadfinancial did what they said they would with no surprises.
The team was very helpful every step of the process. Thxs
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