Broad Financial has a rating of 4.9 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention customer service. Broad Financial ranks 447th among Personal Finance sites.
In my most recent phone call in September of 2024, the staff was knowledgeable, professional, patient and answered my questions in just a few minutes. Their annual updates are very helpful as well and worth the cost.
After making a deposit, I found that I was not receiving the same level of success with the other areas of their service. Specifically, obtaining refunds became a challenging task, and there were requests for additional funds, which made me skeptical about the legitimacy of the service. Consequently, I decided to switch to fundlabllc,com as they have a reliable platform that consistently provides payouts. My experience with the previous service was disappointing, to say the least. Despite making a deposit, I did not receive the same level of success with their other services. The process of obtaining refunds became increasingly difficult, which led me to doubt the authenticity of the service. I started receiving requests for additional funds, which further fueled my suspicion that I was being scammed. After much contemplation, I decided to switch to fundlabllc,com, which has a reputable platform known for providing consistent payouts. Since making the switch, I have had a much better experience with their service. The platform is user-friendly, and I have not encountered any issues with obtaining refunds or receiving requests for additional funds. Overall, my decision to switch to fundlabllc.com has been a wise one, and I would highly recommend their services to anyone seeking a reliable and trustworthy investment platform.
From the first conversation with Jeff Astor I felt like he represented Broad Financial professionally and efficiently and was very responsive when I contacted him with questions. Also the support staff was very, very efficient, to the point that I couldn't keep up efficiently with providing what I needed to. This is a rare and admirable quality in business today. Usually the customer has to keep pressing to get answers and to complete transactions and services in a timely manner, and a lot of times it isn't received well and the customer gets a lot of pre-scripted answers and responsed. In my experience with this process, embarrassingly I have been the one holding up the process in most cases. Thank you very much for your support, I look forward to having a long working relationship.
Thank you Joel for your assistance today with my questions regarding distribution and account update.
Your answers to my questions were helpful and appreciated. I look forward to my continuing relationship with Broad Financial.
Rgds, William Robey
The entire experience dealing with Broad Financial was exceptionally courteous and professional. The staff that spoke with were very knowledgeable and extremely helpful.
I was very nervous and concerned when attempting to open my self directed IRA...They made the whole experience seem so EASY! I would and have recommened Broad Financial to anyone.
The information provided was well organized and very easy to understand. I have contacted customer service several times and received excellent guidance and the representative was very courteous and respectful.
I would recommend Broad Finacial to my best and family.
I'm extremely satisfied with broadfinancial.
I received my Solo 401k when I was told it would be here, and I'm following the steps needed to accomplish my objective. I contacted Jeff to inform him that my binder was damaged in shipping. He had a new binder sent to me in a timely manner.
I would, and have recommended them to friends and family.
I am very impressed with the customer service I received from Jay Goldblatt. He is a very knowledgeable representative and helped me understand the process of opening my 401K Ultimate Solo. The product is genius and we are very happy to have it. It fits all of our needs a property investors. All of the staff I have dealt with have been very helpful and friendly. I highly recommend Broad Financial and have been telling all my friends Jay and the company. I highly recommend!
Overall a very positive and seamless experience.
One glitch involved the transfer of funds from my IRA administrator that caused a one week delay. The form for the transfer provided a blank to enter the "approximate" amount of the funds to be transferred, presumably to allow for market fluctuations in the value of the account. My request was rejected by the IRA administrator because of a requirement that the account maintain a minimum balance. The initial response was to required Broad Financial to resend a request at a lower level to leave the minimum balance intact. Since I intended to close the account anyway the administrator made an exception and transferred the funds in the exact amount of my "approximate" estimate. I suggest the form be more clear so that the administrator understands the intent being to close the account or leave an account open with the balance transferred adjusted to maintain the minimum balance.
I am very satisfied with the process to setup my IRA LLC. The process was simple and problem free. I understood how things worked as I had done some research ahead and Jay Goldblatt confirmed my findings and ensured a smooth process.
Very happy with the professionalism of Mr Noah Grodko. He was hands on assisting me with the set up of my Solo-IRA. He answered all my questions and walked me through the entire process which allowed me to relax and know that I had a 'real professional' on my side. Many thanks Noah.
Dr Perry Seider
Great experience and very helpful. Got our documents in the mail, set up our bank account very easily and already got funds transferred from one account and bought our first investment within the Solo 401k.
Hope to have no problems with irs when we have our taxes done. Everything went well with the transfer of our ira $ to our ira checking acct. Have bought a rental home with part of the ira funds and are hoping to add enough $ to add another soon.
I found Broad Financial searching for a new IRA Custodian. I liked the idea of the Checkbook Control so I contacted them; after talking with them, asking a lot of questions, and reading reviews I felt they would be a good fit. Everyone I've been in contact with is professional, polite, and friendly.
We reached out to Broad Financial a few years ago to set up a self directing IRA - tax deferred - real estate investment tool. With Broad Financials assistance we transferred the money from our 401K and have made very successful real estate investments.
The team at Broad Financial are extremely professional, very knowledgeable, highly responsive with excellent customer service. We look forward to our continued relationship with Broad Financial!
I called with a question for Jeff as I was preparing to complete my binder before heading to my bank to open my account but was directed to another guy. Although he answered my question, I felt as though I was inconveniencing him. I know everyone has a bad day but I felt he was not enthusiastic as Jeff had been with me. Other than that Everything has gone as promised. Any questions my bank had for me was answered by my supplied folder. I went to transfer money from my IRA at my broker and was met with still more questions in which the supplied form supplied. He wasn't exactly happy with me but that was his problem. All in all a very painless transition. Looking forward to controlling my own growth thanks to Broad Financial!
I opened my self-directed Ultimate IRA in January of 2018 and I am very pleased that I did. Opening and getting it funded went very smoothly. The Government rules are strict with financial penalties for violations but Mark Weissman and others at Broad Financial have always been available to keep me from violating the rules. Broad also knows banks and investment firms familiar with self-directed IRAs and their recommendations of such firms have proven to be invaluable. Although Broad Financial does the heavy lifting with set-up and operating guidance, Madison Trust Company has been great to deal with as well. I highly recommend Broad and Madison and respect their advice with regard to my Ultimate IRA.
We started with Seth, when we were considering a Self Directed IRA. After further discussion, Seth steered us to Avi, who put us in a Solo IRA.
We were happy with both. They are competent, knowledgeable, and most importantly, patient.
We were new to understanding Solo 401k, Broad Financial walked us through it with us and helped us every step of the way.
I originally set up my acount with Broad Financial over 7 years ago to participate in some oil and gas opportunities. BF was the most recommended and most professional of the groups I spoke to. The on-boarding process was quite professional and very painless. I recently called them to see if I could use this account to invest in cryptocurrency. They not only could immediately answer in the affirmative, but sent me literature on how to set up an account with Coinbase so I could purchase and trade cryptos.
Two weeks ago, I was asked by an associate who I used to set up my self-directed IRA, and I promptly recommended Broad Financial, and would do so again.
From the moment I first spoke with Broadfinancial, I was confident that I was dealing with an organization that knew what they were doing. They were thourough, and took the time to explain everything so I knew all the options and could choose the best financial vehicle for me. The documentation is outstanding and easy to implement. I highly recommend Broadfinancial, and am recommending this to all my friends. Lori Lazarus
My LLCs creations were swift, simple, and thorough. All I needed to do was come up with some names and go find a bank for my checking accounts. If you want or need to aet up a self directed IRA, Broad Financial is who you want to do it with.
Retirement plans, in general, almost force you to invest in the market. But I have always been confounded by the market. I don't have time to study, and without study - and sometimes even with it - it seems like gambling to me! I am thrilled to have found Broad Financial's Solo401k product. I was able to pull my retirement funds out of the market and put it into a rental property. The ups and downs aren't as thrilling as in the market, but I see a clear and steady path to growth.
Broad Financial was great to work with when setting my my Solo 401k. The terms were explained clearly and the documentation that was prepared on my behalf was exactly what was needed for me to open the various accounts, including bank and investment accounts. If one wants to open up a self directed IRA or Solo 401k, I definitely recommend Broad Financial.
I was very pleased. I called and talked to Avi, we talked and coresponded through email. He answered any and all of my questions. He was always quick to reply. I will definately recommend him.
Thank you,
Joanna Tarvin.
Broad Financial has enabled me to finally control MY money, not some mutualfund "manager" getting less than the S&P 500 average (usually) and ripping me off in management fees for that favor! Thank you so much Broad Finsncial!
I opened a business checking account but noticed that instructions said open a "regular" checking account. I was afraid I had opened a business account incorrectly. But when I called Broad Financial I was told that a business checking account for my LLC was ok. If this is not, correct please call me asap. Thank you. *******910) *******@sbcglobal.net