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Broad FinancialReviews 831

4.3

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Broad Financial Reviews Summary

Broad Financial has a rating of 4.3 stars from 831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 4th among Personal Finance sites.

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Drew D.
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One month!
June 25, 2020

One month!

One frustrating month. One disappointing result after another. I gave up hope of finding a better way.

In 2017, I started investing in cryptocurrencies. The money I used was my own. 50+ investments later I now feel comfortable to invest my retirement assets in the space too.

Nevertheless, the Bitcoin-IRA providers of the world made me feel dumb. They not only want you to pay outrageous transaction fees ranging from 6%-12%, but also want you to pay them an annual custody fee of %1 of your assets under management. They then try to convince you that it's a great deal. Yes, it's a great deal for them, not for you, the investor.

Cryptos can increase in value by thousands of a percent - turning a $100 investment into $30,000. Make ten $100 investments and you're paying custody fee of $10 today. Yet tomorrow, you could pay $3000. Ouch!

Even if you were to sell your crypto, you're still sitting with $300K in cash inside your retirement account that you still have to pay the annual custody fee for. If you're not close to retirement, and made no other winning investments, your $300K gets eaten away until it's gone.

Broad Financial makes you feel amazing. It doesn't insult your intelligence. It exercises simple common sense. It gives you the power to establish a trust that lets you not only take ownership of your retirement accounts, but also invest those accounts in whatever you'd like.

The only fee is a one time setup fee of <$1000 (legal work) and an annual maintenance fee of $149 / year. Paying ~$150 / year is a fair price for this awesome new superpower.

Thanks Noah Grodko, Joel Galkin, and the rest of the Broad Financial team!

Date of experience: June 25, 2020
larryv J.
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Great group, helped me get through everything I needed!

Date of experience: June 24, 2020
Greg B.
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I'm a novice when it comes to investing
June 23, 2020

I'm a novice when it comes to investing. The Broad Financial team has been instrumental in educating me and guiding me through the process of setting up a Self-Directed Roth IRA. The service is friendly, highly responsive and genuinely educational. They will take the time to educate and help you to achieve your personal goals!

Date of experience: June 23, 2020
Phil B.
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Quick accurate answers
June 19, 2020

Quick accurate answers. Corrected one issue during setup with no additional fees.

Date of experience: June 19, 2020
Rodney M.
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Very knowledgeable and excellent customer service

Date of experience: June 18, 2020
Marie U.
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You guys are always available & very helpful!
June 15, 2020

You guys are always available & very helpful!

Date of experience: June 15, 2020
John G.
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I had a few questions about my account and received excellent customer service. I highly recommend Broad Financial.

Date of experience: June 10, 2020
James F.
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Excellent service
June 9, 2020

Excellent service.

Date of experience: June 9, 2020
Paul N.
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Excellent customer service whenever I have a question on my 401K solo! Always get a live person to talk to and they are extremely knowable about all areas of the 401K solo.

Date of experience: June 8, 2020
DougWms R.
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I opened my self-directed Ultimate IRA in January of 2018 and I am very pleased that I did. Opening and getting it funded went very smoothly. The Government rules are strict with financial penalties for violations but Mark Weissman and others at Broad Financial have always been available to keep me from violating the rules. Broad also knows banks and investment firms familiar with self-directed IRAs and their recommendations of such firms have proven to be invaluable. Although Broad Financial does the heavy lifting with set-up and operating guidance, Madison Trust Company has been great to deal with as well. I highly recommend Broad and Madison and respect their advice with regard to my Ultimate IRA.

Date of experience: June 4, 2020
Kent I.
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Efficient, professional help
June 3, 2020

Efficient, professional help.

Date of experience: June 3, 2020
Kathy M.
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I am extremely happy with my recently forged relationship with Broad Financial.

We have had numerous communication exchanges in the last few months, since I started my checkbook IRA process. This covered interacting with four/five different people at different times. It included initial on-boarding, as well as subsequent support. Without exception their responses have been timely, thorough, and delivered with patience.

Oh - and the LLC creation was a breeze.

If I had to start the process all over again, I would do so with Broad Financial without hesitation.

Date of experience: June 1, 2020
Christine A.
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The call was picked-up quickly with no hold time and the information given was clear and actionable.
What more could one want?

Date of experience: May 29, 2020
Rick B.
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My LLCs creations were swift, simple, and thorough. All I needed to do was come up with some names and go find a bank for my checking accounts. If you want or need to aet up a self directed IRA, Broad Financial is who you want to do it with.

Date of experience: May 29, 2020
Jim T.
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Got this taken care of on a Friday evening, Noah went the extra mile.

Date of experience: May 26, 2020
Dora S.
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Knowledgeable professional and courteous assistance provided.

Date of experience: May 24, 2020
Dorothy B.
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I have contacted BroadFinancial several times this week on different matters they were extremely professional. Also helped me out. Spoke my language so I would understand. Very precise. So happy I chose this company.

Date of experience: May 15, 2020
Paul M.
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Prompt, detailed, responses to ongoing questions.

Date of experience: May 14, 2020
Vincent G.
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Was able to speak with a representative who answered my questions the first time I called. Very professional and made me feel appreciated as a customer.

Date of experience: May 12, 2020
Larry S.
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Always there to answer any questions
May 12, 2020

Always there to answer any questions.

Date of experience: May 12, 2020