• Broad Financial

Broad Financial

Write a Review

Overview

Broad Financial has a rating of 4.9 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention customer service. Broad Financial ranks 447th among Personal Finance sites.

Positive reviews (last 12 months): 100%
Positive
14
Neutral
0
Negative
0
How would you rate Broad Financial?
Top Positive Review

“Seven years in their Solo 401k with Excellent Service”

Timothy A.
9/9/24

In my most recent phone call in September of 2024, the staff was knowledgeable, professional, patient and answered my questions in just a few minutes. Their annual updates are very helpful as well and worth the cost.

Top Critical Review

“BE WARY”

Mary D.
3/13/23

After making a deposit, I found that I was not receiving the same level of success with the other areas of their service. Specifically, obtaining refunds became a challenging task, and there were requests for additional funds, which made me skeptical about the legitimacy of the service. Consequently, I decided to switch to fundlabllc,com as they have a reliable platform that consistently provides payouts. My experience with the previous service was disappointing, to say the least. Despite making a deposit, I did not receive the same level of success with their other services. The process of obtaining refunds became increasingly difficult, which led me to doubt the authenticity of the service. I started receiving requests for additional funds, which further fueled my suspicion that I was being scammed. After much contemplation, I decided to switch to fundlabllc,com, which has a reputable platform known for providing consistent payouts. Since making the switch, I have had a much better experience with their service. The platform is user-friendly, and I have not encountered any issues with obtaining refunds or receiving requests for additional funds. Overall, my decision to switch to fundlabllc.com has been a wise one, and I would highly recommend their services to anyone seeking a reliable and trustworthy investment platform.

Reviews (818)

Rating

Timeframe

Other

Thumbnail of user markng
MarkN G.
0 reviews
0 helpful votes
  • Send Message
July 21st, 2020
Verified purchase

Operator listened to my question then quickly transferred me to Mark Weissman who answered my question/addressed my concern regarding banks accounts associated with my solo 401K trust. All went perfect. Happy customer...mark

Thumbnail of user bryanf707
Bryan F.
0 reviews
0 helpful votes
  • Send Message
May 23rd, 2017
Verified purchase

So far so good. Just a week or two into having my own Solo 401K, but so far things have gone smoothly setting up my trust checking account. Working now with my current IRA holder to transfer funds over to provide initial funding for Solo 401K trust checking account. Hope the good times continue rolling!;-)

Thumbnail of user leticiau14
Leticia U.
0 reviews
0 helpful votes
  • Send Message
January 13th, 2016
Verified purchase

Every interaction with Broad Financial has been very pleasant and informative. All my questions have been answered. The process has been explained along the way. The obstacles that have come up have been handled. I am grateful for the professionalism of Broad Financial.

Thumbnail of user davidu1025
David U.
0 reviews
0 helpful votes
  • Send Message
June 26th, 2020
Verified purchase

Being an engineer getting Bitcoin into my IRA seemed daunting. Broad Financial proved to be very professional. Setting up a LLC and moving money to it was a step by step process that was well documented and went smoothly. I always had quick phone and email contact to answer all my questions to include jumping through the hoops setting up a Prime Coinbase account for the LLC.

Thumbnail of user edwardv562
Edward V.
0 reviews
0 helpful votes
  • Send Message
August 26th, 2015
Verified purchase

I was with a different self-directed IRA company and didn't like the poor service. They were slow to answer my questions and really just seemed to be inconvenienced by my business. Not so with Broad Financial. So far they have answered my questions in a polite manner and have been very thorough on the process of moving my funds to Broad Financial. I couldn't have asked for a smoother process.

Thumbnail of user robertt4948
Robert T.
0 reviews
0 helpful votes
  • Send Message
June 27th, 2017
Verified purchase

I called with a question and did receive a prompt callback. The binder contained many confusing dos and don'ts many of which were clarified by a phone call to the Broad Customer office. So far I've been very pleased with the help I've received.

Thumbnail of user johnv3127
John V.
0 reviews
0 helpful votes
  • Send Message
January 19th, 2016
Verified purchase

After checking around, I found Broad Financial to be straightforward and easy to deal with. I am setting up my checking account now, and my Wells Fargo personal banker was impressed with the detail taken to ensure a smooth process!

Thumbnail of user suzannef506
Suzanne F.
0 reviews
0 helpful votes
  • Send Message
April 28th, 2015
Verified purchase

The process was smooth and efficient. It did took a few weeks with mailing back and forth.
Looking forward to building my Self Directed IRA quickly by investing in the Palm Financial Fund, LLC, and their exceptional high rate of return.

Thumbnail of user sabotta2
Sabott A.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2019
Verified purchase

The process of setting up a self-directing IRA can be very overwhelming. Broad's forte is the ease in how they guide the customer through the process of incorporating, setting up trust, transferring funds to LLC account and banking instructions. By the way, my wife and I now both have SDIRA accounts through Broad Financial. And your support team is equally impressive. Great job!

Thumbnail of user sabotta3
Sabott A.
0 reviews
0 helpful votes
  • Send Message
July 31st, 2020
Verified purchase

Broad Financial's products are straightforward and their representatives are knowledgeable and supportive. I recommend them to anyone seeking alternative solutions to their financial and retirement goals.

Thumbnail of user patriciag3719
Patricia G.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2019
Verified purchase

I have a self-directed IRA with another company and wasn't happy with options and called out of the blue this morning. I happened to get Noah and felt so comfortable with his level of expertise, professionalism and knowledge... that I opened an account on the spot!

Thumbnail of user johnk8811
John K.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2019
Verified purchase

Clear, comprehensive product, great price, efficient process, excellent communications and knowledgable staff that could answer all my questions first-time, and with some personality (hard to find these days!) I was delighted with the service I received from Broad Financial have no hesitation in recommending them for your Solo 401K needs.

Thumbnail of user josephn1563
Joseph N.
0 reviews
0 helpful votes
  • Send Message
January 27th, 2016
Verified purchase

I had some questions that I had emailed. I received a response that contained links to some articles and had to dig throw the links to find relevant information. It would have been much better to have my answers addressed directly in the email response.

Thumbnail of user rjk53
RJ K.
0 reviews
0 helpful votes
  • Send Message
July 19th, 2019
Verified purchase

I was using a self directly IRA with a custodian prior to converting to a self directed 401K with Broad Financial. Making the switch was one of the best things I ever did for my financial future. Not only is the team at Broad Financial reasonably priced but they are also extremely knowledgeable. I would highly recommend them.

Thumbnail of user deannq5
DeAnn Q.
0 reviews
0 helpful votes
  • Send Message
May 12th, 2015
Verified purchase

Jay and Eva have been great at providing expertise when needed and have made the process very easy to follow. Highly recommend The Ultimate IRA for those who want to have more control over their investment portfolio.

Thumbnail of user johnl8911
John L.
0 reviews
0 helpful votes
  • Send Message
September 7th, 2015
Verified purchase

I think that for my type of account, a timeline with more specific events and who is actually responsible for each action would have been helpful. Also, possibly adding a single point of contact for questions would bge helpful to future customers.

Thumbnail of user lindat3492
Linda T.
0 reviews
0 helpful votes
  • Send Message
November 8th, 2019
Verified purchase

Each phone and email interaction with the patient and knowledgable personnel at Broad Financial has been prompt and professional. It took me a lot of time, research, and questions to take the initial plunge and I have not regretted it! Follow up questions from my CPA have further clarified and solidified for me that a decision to create a Solo 401k is a smart action to take control of your investments. Broad Financial did a great job walking me through the process and continue to provide advice in a personal, professional manner.

Thumbnail of user marrong1
Marron G.
0 reviews
0 helpful votes
  • Send Message
July 28th, 2020
Verified purchase

Your IRA's literally sell themselves. My advisor, Noah, was mostly nice and helpful but was somewhat irritated by my newbie questions. Still, he was very helpful describing your self-directed IRAs and all associated fees. I came prepared, and was ready to commit immediately. Noah worked very quickly to get the process started.

Thumbnail of user ohlenb2
Ohlen B.
0 reviews
0 helpful votes
  • Send Message
July 6th, 2020
Verified purchase

I wanted to convert a portion of my 401k into a SD IRA. I have a plan now with Accuplan and called them first to see what I can do with them. I'm still waiting for a return call, email, or snail mail.
I researched other plans and companies and found Broad Financial. Noah and I have had a couple of calls. He answered my questions completely and knowledgeable because I told him I want to make sure I have the correct plan for my needs.

Thumbnail of user richz79
rich Z.
0 reviews
0 helpful votes
  • Send Message
February 26th, 2020
Verified purchase

First I must explain that I am not a current customer of Broad Financial; I was a client for a brief time about six years ago. I had some complex questions about closing out and rolling over a self-direct Roth IRA.

Even though I was not a client they took the time to listen and understand my question. The had to educate me some to get me to understand the process. The time, concern, proffessionalism was more than most brokers/advisors provide their paying clients.

I recommend them highly based on this interaction and hope to to business with them in the future.

Thumbnail of user garyh3154
GARY H.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2019
Verified purchase

My experience with Broad Financial has been straight forward and easy. Everyone that I have worked with has been knowledgeable and was able to assist me with setting up the accounts and helping with any transfers of funds. I have been a customer for approximately two years and have referred several of my friends to Broad Financial as an option for managing their IRAs.

Thumbnail of user bruceo368
Bruce O.
0 reviews
0 helpful votes
  • Send Message
April 1st, 2016
Verified purchase

So far, it has been an easy process. Your literature and binder are professionally prepared and easy to understand. Setting up the Trust Checking Account was clearly explained and required not much effort. We had to get someone outside the bank to notarized the trust documents as the bank said they were not allowed to do that, but we found a helpful notary who took care of it. Now, we are getting out of our old 401K and will be transferring or rolling over the assets there into this new one. Your staff were very knowledgable and helpful. Thanks!

Thumbnail of user dknerrm
dknerr M.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2019
Verified purchase

Broadfinancial made opening a self directed IRA relatively easy. They are always available to assist! I really appreciate their knowledge of the product as well as their proactive service of the IRA account.

Thumbnail of user bartonb52
Barton B.
0 reviews
0 helpful votes
  • Send Message
April 28th, 2015
Verified purchase

Jeff and Eva at Broad were awesome. The only trouble I ran into was going to voicemail twice while trying to contact Madison. Also, they do not seem organized at Madison, nor have the detail. They certainly do not match the level of service at Broad.

Thumbnail of user ravig173
Ravi G.
0 reviews
0 helpful votes
  • Send Message
July 10th, 2019
Verified purchase

It was wonderful to deal with Broad Financial. Mr. Noah Grodko was wonderful during the whole process and afterward in answering all the questions. The only problem I had was with the bank they recommended which was a nightmare. Ultimately, I opened account with Wells Fargo and there was no problem thereafter.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user brianb925
Brian B.

How do I know I can trust these reviews about Broad Financial?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Broad Financial?