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Broad Financial has a rating of 4.9 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention customer service. Broad Financial ranks 445th among Personal Finance sites.
In my most recent phone call in September of 2024, the staff was knowledgeable, professional, patient and answered my questions in just a few minutes. Their annual updates are very helpful as well and worth the cost.
After making a deposit, I found that I was not receiving the same level of success with the other areas of their service. Specifically, obtaining refunds became a challenging task, and there were requests for additional funds, which made me skeptical about the legitimacy of the service. Consequently, I decided to switch to fundlabllc,com as they have a reliable platform that consistently provides payouts. My experience with the previous service was disappointing, to say the least. Despite making a deposit, I did not receive the same level of success with their other services. The process of obtaining refunds became increasingly difficult, which led me to doubt the authenticity of the service. I started receiving requests for additional funds, which further fueled my suspicion that I was being scammed. After much contemplation, I decided to switch to fundlabllc,com, which has a reputable platform known for providing consistent payouts. Since making the switch, I have had a much better experience with their service. The platform is user-friendly, and I have not encountered any issues with obtaining refunds or receiving requests for additional funds. Overall, my decision to switch to fundlabllc.com has been a wise one, and I would highly recommend their services to anyone seeking a reliable and trustworthy investment platform.
I returned original signed documents but received a request saying that I returned photo copies.
Joel was very helpful with questions I had. Very knowledgeable.
Very informative binder. Very helpful, prompt service when I've called. So far, very pleased.
Joel and Mark r great help and very efficient!
Thanks!
Very knowledgeable about a tricky subject and very helpful
Joel was terrific! He was responsive, courteous and professional.
Clear step by step process with excellent customer support
Knowledgeable and answered my questions quickly and clearly.
Thanks
Very good. Very informative staff. Very efficient and with clear communication
Easy process and I enjoy the greater flexibility I have with my new solo 401k.
Easy, easy, easy! Thank you! I have already referred you.
The hardest part was finding a bank to take on my Solo 401 K
Always responsive, able and willing to answer questions. Great company.
Excellent customer service.Joel is the best.Wide variety of investing tools in their arsenal.
Very good customer service. All requests and questions promptly handled.
Externally professional efficient and kind!
Mark is my go to guy.
Knowledgeable professional and courteous assistance provided.
I've always had a very positive experience when calling Broad Financial.
Joel was very supportive and provided answers quickly. Great team to work with.
Tova answered my questions in a professional, courteous, satisfactory and friendly manner.
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