Bud's Gun Shop

As always, easy transaction. Been using Bud's for years. Never a problem! Very easy to order on Bud's site. Plus you always get the Norton Shopping Guarantee and prompt shipping!

I have purchased from Budsgunshop.com multiple times. Good site, way better prices than typical local gun shops locally. Glad I have a reputable Internet option now so I don't have to deal with snobby shop owners!

They sold me a new gun (at a new gun price). But I received a used gun. They claim it said it was used, and won't help me at all (when I click on the link in the order it even says new). I can buy the same gun new at other gun shops, so why in the world world I pay the same amount to get a used gun? I have used buds gun shop before, but will never use them again. There support is terrible, and they are blatantly ripping me off.

Ordered a firearm. Decided 3 hours later that I wanted to cancel the sale. Of course no one answered the phone. Called during open business hours, recording said they were closed. I sent numerous requests to cancel. Then I get an email saying they need to talk to me about the order. Tried calling again no answer. I SENT 25 CANCELED IMMEDIATELY REQUESTS. JUST TO BE AN $#*!. BUT WHY DO THEY NEED TO TALK. ITS PENDING SHIPPING. THEY ALREADY CHARGED 405.00 ON MY CREDIT CARD AS PENDING. I ORDERED FROM A DIFFERENT COMPANY THAT WAS CHEAPER. BEWARE OF THIS COMPANY AND THEIR PREDATORY TACTICS. IF THEY DONT CANCEL, I WILL DISPUTE CHARGES WITH CREDIT CARD COMPANY.

I thought Bud's was an OK place simply because they're big and do a lot of business. I ordered a new Bersa 45 and once at my FFL saw that the barrel was filthy being gunked up. It had been shot numerous times, The plastic case it arrived in had the sticker cut meaning that it had been previously opened. I was at my FFL when it was delivered so I know the agent didn't cut it. Go elsewhere!

"A gun mat I paid for never arrived. I paid extra for the insurance too. Buds Guns Shop customer service rep told me they will only help if I have the shipping boxes from everything else that arrived. They were of course in the trash. Ridiculous but true. DO NOT PAY FOR THAT INSURANCE! Its a scam! I have now spent close to $2000 at this online store. I told them a week ago that they need to make this right or I will be shopping elsewhere. They dont seem to care. This is in reference to order #******* where I paid an extra $47.75 for the full refund for items lost /damaged during shipping. P.S. The customer service rep gave me an email to respond to that does not exist as the icing on the cake. Here was their respone, notice the wrong email they told me to respond to (****@****)... "Thank you for contacting us here at Budsgunshop.com! We greatly appreciate your patronage. I do apologize to hear about that. Our shipping hub advises that they sent the product as ordered. We will need to have the order reviewed by the claims team. The claims team may need to open a claim with the shipping carrier. To request the review from claims we will need the following. Images of all 6 sides of the shipping box Image of the shipping label Image of all products and packing material received Image of the products and packing material arranged in the box how it appeared when you opened it Your preference on a refund or a replacement for the missing product in the event that the claim is approved Please forward this information to ****@****. Please include your order number in the subject line. Thank you and kindest regards, Budsgunshop.com""

I will never buy from Buds again. Buyer beware, this is not an honorable business. They will send out promo emails with "great deals" until you try and buy it and then... the pricing or product description changes and they expect the consumer to take the hit. They will not do the right thing, they will hide behind terms and conditions that nobody reads but the short answer is, Buds wins and the consumer loses! Palmetto State Armory and Sportsmans Guide websites are better to order from! I would give NEGATIVE or at best ZERO STARS but that wasn't possible.

Ordered a new gun, received it definately used and with a gritty trigger. They won't take it back because it has already been transferred into my name, will now have to mail it to manufacturer in order to get the trigger in good working order. SCAM SITE, WILL NOT SELL YOU WHAT THEY ADVERTISE.

I love this site. I have made several purchases from them. They have fair pricing quality name brand merchandise. I always got exactly what I ordered in a very timely manner and in good condition.

I just got off the phone with Troy a supervisor from Bud's who informed me that because I had not waited enough time to file a dispute for an item that had not been shipped that Bud's policy is to not provide a refund or a replacement even though I had dismissed the dispute. He told me he wished me well wherever I shopped in the future and that my account at Bud's was suspended and future purchases could not be made by me. I took it on good faith that Bud's was going to provide me with the product after they found their error and withdrew the dispute only to find out that once a dispute is withdrawn no further claims can be made. Bottom line is Bud's keeps the money and the item I ordered and no longer desires my business. All other orders I have had with Bud's were sent promptly but this item never shipped. Each time I contacted Bud's I was promised a follow up contact which did not come until after I sent a chat and told them I was considering filing a dispute. I was contacted that same day and was told they were working on it. Shortly after the dispute was filed I was contacted and told the problem was that the item was picked up by the wrong shipping partner and a replacement could be made. That is why I canceled the dispute. You need to know Bud's policy as I understand it is to prevent you from doing business with them if you file a dispute with your credit card company.

This all happened on July 24,2023. After much searching around, I decided to use Budsgunshop.com to make a purchase on some firearm items. I regret this now as this business gave me nothing but trouble. At Budsgunshop, they have an option for financing. I choose the 4 payments option since it does not charge interest. During the check out process we're asked to enter our debit card so that Buds can charge the first payment and so that they can later charge the remaining payments every other week. So I enter my card and agree to pay (you must do this in order to complete the order). Right after they charge me $165.04, the order shows an error stating the amount financed does not match the total. Which is not true. Sure enough I check my bank and I was charged immediately even before I could click on complete order. Once that error popped up, there was no way to cancel or modify the order in anyway. I call them, no one picks up, I chat with them and the guy just tells me it's no their problem, that I need to contact the payment processing company. I call and those guys say it's no their problem either, that they have no info on me or this transition. Long story short, Buds NEVER helped and would not take responsibility for their check out processes glitching out and I was not issued a refund. I had to call my bank to get the money back. AVOID budsgunshop.com at all costs.

They took an extra $50 when I had already made a payment of $50. It didn't even go towards the item I'm purchasing.

Bought several guns & accessories from Buds and I was always pleased with the transaction. Great prices & quick delivery!

They really suck! Their web is the worst! Tried to busy a SW AR15 and their web kept on crashing. I think this is SCAM!

Attempted to purchase from Bud's as a first time customer, but shady behavior and arrogant customer service caused me to buy elsewhere.

I apologize in advance for this being such a long-winded review, but there's a bit of a back-story here. In 37 years, I've never been treated so poorly by customer service personnel. I placed an order for a Cimmaron 1851 Navy on Saturday. When I logged into my account on Monday to check its status, the order showed as being cancelled. I was baffled, considering my bank account had already been charged and I wasn't notified of this cancellation via text, email, or phone call. That's a reasonable expectation, is it not? When I called to inquire, I was simply told that "Bud's doesn't feel comfortable doing business with you." An hour later, after being berated by their supervisor (Troy), I was finally able to speak with a Manager (James). His disposition wasn't any better, and he proceeded to tell me that Bud's doesn't do business with "unreasonable" customers. Apparently the issue stemmed from a transaction that took place over nine years ago, in which I purchased a CZ handgun— a transaction I had long since forgotten about up until the following events jogged my memory.

You see, In 2015 I had never done business with Bud's before, and negative reviews for their company were very prominent at that time, but they were the only ones I could find that had the CZ Compact in stock. I was anxious after not receiving any indication that my order had even been received (it wasn't visible in order history, and I never got an email confirmation), despite having been charged for the firearm. When I called to express my concern and desire to cancel the order, I was told that I'd be charged a 10% cancellation fee. I threatened to take the issue up with my credit card company (whom sided with me on the matter), and I've apparently been black-listed by Bud's as a result— even though they never communicated this to me.

I've purchased countless firearms from numerous online vendors, and I have an A+ rating on Gun Broker for some 40+ transactions as both a buyer/seller but I'm an unreasonable deadbeat according to Bud's. Oh well… good riddance! I'd rather not do business with such a petty and vindictive company anyhow.

Fortunately, this story has a happy ending: I purchased the London model 1851 (typically more expensive) for less than what Bud's was asking for the standard version. I bought it from another company that actually wants my business and values me as a customer.

This company will not be here long! And they seem not to really care about customers! Bad service!