BuildASign

I used these guys for some real estate signs. They came and looked just alright. The printing resolution is poor and lines are not very crisp. I was okay with this, but the riders I ordered did not fit the frames as they cut them 1/4 inch too long.
I ordered new ones, never asked for my money back (it was only $18) rather simply asked them to be sure and cut to the right size. This started a conversation with them where they did apologize for the wrong size and offered a rebate.
When the new signs came the graphic was enlarged. I did not send them a new file, but rather just duplicated the order I had made prior. They then argued with me in several emails that it was not their fault that the new file was a different size. I DID NOT SEND IN A NEW FILE. Their customer service is terrible. They argue with customers on faults that are theirs. Their printing is poor. Their craftsmanship is shoddy. I do not recommend them.

I ordered 4 signs because they tell you get some saving, but never imagined that the signs where single sided when I specifically indicated it was a real estate sign. I called and asked explained this to the agent that attended my call, all he did was to transfer me to another department which was to get rid of me and not having to deal with the complain on the order, which I was very nice about. I am calling and calling and no one is getting on the phone. Stay away from this company

I ordered truck magnets. When they arrived we put them on a clean truck, only to find when we took them off less then two weeks later they had damaged a perfectly good paint job. They damaged the clear coat and made the paint bubble. The company had there excuses about why this could have happened, putting the blame in us. Then they wanted to refund half the cost of the magnets, and do nothing about the damage there item caused. I just want to warn anyone else thinking of buying there car/truck magnets, because if I had known it was gonna cost me hundreds or more in damage I would have never have put them on a vehicle!

This is one of the most marketed businesses for custom signs on the Internet, so I chose it mostly for the exposure. Nonetheless, I still placed a small test order to see the quality of their work and level of customer service first. Sadly, I was disappointed in both. Here are the pros/cons of doing business with this company:

Pros

- Professional web site with easy to design customization of product
- Fast delivery

Cons

- No automated e-mail was sent confirming my online order. I had to request it.
- Product ordered had uneven borders and distorted text
- No reply to two e-mails over ten days to correct the situation (yes, checked my SPAM filters)

Conclusion

- Skip this business and try one of it's many competitors.

Can I give ZERO STARS? Stay away. Stay far away. How in hell do you ship the wrong flag?! Order # and proof all synch up, but the flag is someone else's and not even the right size! How about some damn quality control?!

I purchased corrugated lawn signs for my Real Estate business. The signs I chose were supposed to last 2 years. They lasted less than 4 months. Customer service would not refund any of the cost. I suggested I would pay for the cost of the materials and refund the rest to no avail. I will never use them again.

This company would not correct their mistake on my order. Customer service keeps hanging up on me and tell me I have to re-order and pay AGAIN. Why would I want a car decal that is the size of piece of candy?!

BuildASign - WASTE of time! To sum it up, I ordered 50 signs online. The art department needed better images they said. Which I emailed in right away. I than waited for a proof, and waited, and waited. I received little to No response to my requests for a proof, till 3 weeks later when I finally canceled the order. Then you get the emails and calls from rude reps wanting to know what you wanted, you canceled your order, but we are here to help. All I wanted was to order a few SIGNS! Here's your sign - shop elsewhere!

I've only ordered clear decals from buildasign, but every time I'm extremely happy. I get the 12 x 12 decal and put a bunch of images on it to use as stickers for my laptop. I can get like 20 images on it for about $4, which is amazing and the quality is always perfect.

Gave me the run around telling me the sign had already shipped. Once I got the Fed-Ex tracking number it was clear they had been lying to me. Worst of all when the sign finally did arrive it looked awful. I made sure to send high resolution files to them and was assured the file was good enough resolution. The other vendor I selected and sent the same file to made a beautiful sign and shipped it ahead of schedule. Skip these jokers, totally not worth it!

I wish I could give it like 0 stars. If you don't want to read the whole review, here it is in one word: SCAM!

First of all they do have a lot of false advertisements on their website. I wanted some yard signs and when I google searched it, their website showed up saying $0.97 each sign, when I added 10 signs to the cart, the prices drove up really high.

And later I come to know that it's $0.97/sign only when you order 100 signs. (Then why did you not specify that on the website!) Then they said it would be $2.64/sign if you order anything less than that, and even with that when I add it to the cart, the prices came to more than $100. They also advertise saying ***free shipping on everything on the website***. And they added a $15 shipping cost.

When I called them about it, the customer service agent (Maraio S.) was very rude and actually cut the call on me! NEVER USE THEM! SCAM! FALSE ADVERTISEMENTS!

What there automated price qoute was and what they then tried to charge us when we placed the online order was completely different. When they said our product would arrive was off by 2 business days, our shipment was split up in unorganized manner, signs came 2 days later stands for signs came. Some signs had in smudges all over the signs.

"Typically" Buildasign does well, but over 1 month to receive items and worse we sell commercial and residential real estate...$900,000 property sitting without FOR SALE banner... &CSR wouldn't discount
When I asked politely. (Note Samantha was helpful but policy must change for unsatisfied customers)

I have worked with BuildASign for at least 10 years and have always been happy. Not this one! Every order has been a custom designed metal sign. I had this in the cart and telephoned to confirm they would not put holes in it. The rep said that wasn't possible. I told rep that it has always been an option but I didn't see available. The rep sent me link to use for the same design with no holes. I did that and then put it in the cart and paid for it. It arrived on plastic cardboard! I was told they couldn't make it without holes.

They messed up my order. I paid to get a new sign over to me overnight a few days ago. Just got an email that my sign will arrive on the 20th. I want my mo ey back they are costing me to much money. I will never order from them again. BEWARE!

Received 1 of 40. And was told that they would ship out the rest of the 39 after I called and informed them. Then on the second day they wanted photo of the proof of the envelope it came in after I threw that in the trash the first day.

Ordered, received nonfunctioning usps tracking number, was told they would redo and ship Fedex on 12/26. No new tracking # so I called and they said they decided to not reship. They took my money but I have no product

My name is Cindy Kelly and I placed an order with Build a sign for a 4x12 banner. I payed for a total of 8 Grommets and wind slits. When the banner arrived it had no Wind slits and a total of 4 Grommets which would not last against 24 mile an hour winds. I contacted the company with my complaint and was made to feel as if they were doing me a favor. They said they would replace it according to my order. I received the second banner in the same exact condition as the first. Ridiculously I contacted them again again and agreed to allow them to replace the banner a third time, once again being made to feel they were doing me a favor. Of course third banner not only arrived in the condition the first one did, but this one had damage across the entire front of it. The definition of insanity is doing the same thing over and over again and expecting a different outcome. I will not request a fourth banner

We ordered bumper stickers and magnets for company vehicles and trailers. The bumper stickers came out fine, with good color, but the magnets were terrible quality and two were damaged. They were burry, dull colored, and had pixilated bleeding around the logo and the text.

We immediately contacted the company, and heard back the same day. We have simply asked for a refund on the magnets since the bumper stickers are usable. A week later we have yet to have the situation resolved. We do not recommend this company for business related products.

The company toughts a 25% discount and FREE SHIPPING on their online advertising. The only problem with it is they adjust the price to cover the cost of the shipping. I priced is without the promotion and the sign was $14.02 and shipping was $19.95 for a total of just over $36 with tax. Then I priced it with the 25% off promotion and free shipping and the sign jumped in price from $14.02 to $31.85 and the total was just over $34 with tax - SMH! It is a deceptive way to do business.

Their non-800 number phone is disconnected. That should tell you everything you need to know.
If that doesn't stop you from using them, you need to know that any calls with post-payment problems go to some other country where their only job is to get you to hang up. They cannot and will not help. If you ask to be connected directly to the US location in Texas, they lie to you and tell you they cannot transfer the call. If you contact them by email because your order is short, they will offer to sell you what they shorted you! No kidding! Seems good on the surface, becomes a nightmare, after the sale. DO NOT BUY FROM THIS COMPANY!
Once they think they have completed your order, good luck if it isn't really complete.

I responded to an email that was sent too me for low resolution right after my order was placed. They took days too push my order through! Will not be using them again. I would give negative stars if that was an option.Do yourself a favor and go with A PROFESSIONAL COMPANY.

DO not order from these idiots, they literally stole my money and never sent my signage and "Destroyed" it at their location, they refuse to compensate me at all. We had ordered our signs to arrive in time for a big trade show that we had spent 5k on the space for and the signs did not arrive! We then had to spend $580 on 2 banners to be rushed over night by a local company and still had to pay for our build a sign order that did not arrive. We can not believe how terrible their service is, their team was down right rude and horrible to deal with. We have since ordered with signs.com and received our order within 4 days of ordering it and zero hassle. DO NOT ORDER FROM BUILD A SIGN.