BuildASign

What a terrible product and terrible customer service! The first PVC sign I was sent did not even last through the shipping phase and turned up with an entire corner snapped off. I had ordered a 36 x 24 PVC commercial sign. They sent out a replacement which lasted only 3 days. There was a small rainstorm and the sign could not withstand that. The entire sign snapped in half. AFTER 3 DAYS! I reached out and asked if they could make me a sign on material that would last beyond 3 days and they said they were unable to provide that quality. I asked for a refund and they only offered a partial refund. This debacle went on for about 6 weeks. My business needs a sign out front and I have lost customers due to patiently waiting for BuildASign to resolve the situation. They failed to do so. Seriously, do not waste your time and money - they deliver a poorly made product that does not represent their guarantees on their website and trying to get your monies back is impossible. I hope my experience will save other consumers from the same headaches I had to deal with.

This company checks all boxes! I had easy use of the website, prices are more than reasonable, they were quick to create and ship my order, and upon receiving my orders – I was blown away at the quality of my signs and how securely they were packaged. The materials were thick and sturdy, the images and letters were crisp and clear, and the colors are spot on to the website. I did have one sign where three of the numbers were on a line by themselves and the color was slightly different than the rest of my numbers. I contacted customer service via email and I was shocked to see how prompt they were in responding. Every-time I messaged back, within an hour or less I had a response. I felt as if Tamara was literally just waiting to help solve my problem. Sometimes email exchanges can get tricky because there is a lot of back-and-forth and not understanding. This was not the case with Tamara and BuildASign. I was not asked a ton of questions or interrogated. I simply stated my concern, sent a picture, and my problem was solved appropriately and immediately. I will forever be a faithful customer and send anyone BuildASigns way when they are in need of custom creations.

~Pictured is my chicken sign mounted but the small sign is just resting there, and still wrapped in cellophane, for me to take a quick photo that I sent to my mom.

Don't believe the claim that anything is shipped in 24 hours. I ordered an item on Nov 27 and it's now Dec 13. I still haven't received my item, and no one will answer my emails. Don't use them.

Sign printed did not look like the proof in the design interface, no guidelines to customer when placing borders, no notice to customer if it doesnt look right prior to printing, sign was printed off center both side to side and up and down, borders cut off, TOTALLY OFF!, Notified them of this and a gouge in the edge that occurred during shipping, they are unwilling to correct, stating "jig offset" WHICH IS NOT DISCLAIMED DURING CREATION. VERY DISAPPOINTED.

They forgot to put my sign into production for over a week, so I will be without signs at my expo this weekend. All they will do is pay for expedited postage. LOSERS!

The license plate is good quality. The image is sharp. Customer service was professional, friendly, and helpful. Will use this company again and highly recommend!

Ordered license plate, received shipping info with tracking info. A week later, I check the status via link in my email and it says the shipping info has not been updated. My plate was scheduled to arrive two days later so I sent an email asking if it had actually sent or not because the tracking info was not showing that the plate had ever been scanned in anywhere. "Britny" emails back two days later to tell me my shipping address did not have a proper address for them to send it to. I wonder why they never let me know of this and why I received a tracking number if there was an error. I ask how can we get this fixed and she tells me I can have another label printed for $14.31... my entire total was originally $18 (and change) the license plate was $10 and the shipping was $7 (plus tax) and she wanted $14?!?! So I say no to that and want a full refund as I never received my plate nor was I about to pay double shipping costs. Two days pass again and Britny emails again to tell me once more she can get the label reprinted for $14.31 or I can receive a partial refund of $6. HILARIOUS!' Can't really wrap my head around this but I'll be receiving my money back through my CC and never using this horrendous company again. Check all reviews! There are a ton of other sites to use with much better reviews and customer service.

I found the design page very easy to use and preview before ordering. They were very clear on which product to order for vehicle signs. Shipping was fast and the signs are perfect. Thank you!

This is my first order from BuildASign, but it will not be my last. The material was strong, the colors were great and the graphics came out beautiful. The price was better than expected. Thanks!

They take your money and will not print or deliver signage that does not have a liberal stance in politics. Typical hippie business. Never trust a hippie.

It took a long time to get the bumpster sticker first, then the ink was so dull it's barely readable. They wont refund and the tone of the email I received was extremely condescending. Yuck.

I made an order online and waited the 11 days. When it showed up it was an empty envelope. When I called about this, the guy told me that he could have it redone and set to me in another 10 to 14 days. I asked about getting it sooner, I was told that it was going to cost me extra. I asked to cancel the order and return my payment, I was told that I had received the order and that he couldn't give me a refund. I emailed them pictures of the tag that was on the envelope. Shipping weight: 11oz, not my order of 3 car tags. DONT ORDER FROM THIS COMPANY!

I received my outdoor sign the other evening. I am very pleased with the quality of the item. I sure hope it attracts lots of kids to our FREE sports program.

I would suggest you not order from this company as they DO NOT ALLOW ANY RETURNS as they state they do not want the products back. If you order, you had better order correctly and like what you order as they will not take anything back. Adams Automotive.- Steve Adams

This was the easiest way to order a sign. It was quick, easy to use and the price was way less then local sign companies.
We got our sign in just a week and we love it!

I ordered two bumper stickers and never received them. I called and they said they forgot to print out a mailing label. I still have never received my bumper stickers. Never again.

I order a yard. Sign that read happy 90th birthday Mom. Beautiful work they did. Colors and all letters great. I was so impress I had to call them and thank them. Wonderful sign

Absolute night mare... don't waste your time I should have read reviews prior. Ridiculous customer service even with management no care for small businesses!

Placed order... They QUICKLY took my. Money, however was not able to fill my request. Which they should have made sure of BEFORE taking my money
Now they won't answer my emails or calls

19 X 9 Aluminum Sign cane out great. Sharp, clear and as I designed. Discount and free shipping is a added plus.

These guys did a fabulous job! The sign is gorgeous and it all happened professionally and quickly. Thanks BuildASign!

I've used these folks a few times and never had a problem til 6/23, ordered some signs from them. I received two of the four but the last two would be shipped the next day. I received a tracking number for the second shipment, but it never was shipped. After a couple of days I emailed them to find out were is the order, and about two days later they told me the order never shipped and they don't know what happen and to let them know if I still wanted the order, well that was on a Fri morning and that means the order will not even be processed til at least the following Mon. Which means it wouldn't arrive til the following week sometime - nearly two weeks after I needed them. I just told them to cancel the order and I would go somewhere else and to refund the remaining funds (approx $24 or so). Now this is were it starts to SUCK, ok we'll refund the remaining funds... get ready for this... 20% for me cancelling the order after its been processed... but wait - they lost my order and didn't tell me for at least two days and then tell that I had to notify them IF I still wanted the order. If I didn't want the order I wouldn't have even made the order in the first place you idiots, now its all my fault that the order is lost and I even have to pay them for losing the order in the first place. Well they lost this customer for ever now, and now my new shop get the signs made in three days and they were cheaper and the quality is the same if not better. In short --- STAY AWAY FROM THESE PEOPLE

LYLA is the one for a while that's why I'm going back to School Street North America and having fun tonight with some of duty black cat hospital with have time to do the election results