• BuildASign

BuildASign

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Overview

BuildASign has a rating of 1.8 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuildASign most frequently mention customer service, tracking number, and real estate problems. BuildASign ranks 106th among Signs sites.

  • Service
    24
  • Value
    24
  • Shipping
    22
  • Returns
    14
  • Quality
    23

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
25
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How would you rate BuildASign?
Top Positive Review

“Awesome Customer Service!”

Meghan L.
5/20/17

I was a little apprehensive when I read the other reviews on here, but they must be under new management or something. I spoke with an awesome customer service agent, by the name of Matthew. He helped me realize my vision, and was honest and forthcoming about things that didn't work well. Their customer service is great!

Top Critical Review

“Go elsewhere.”

A C.
8/29/24

At the last minute, just when we urgently expected their order to arrive, they e-mailed us to say they were canceling it due to a "system glitch" with the artwork. I looked on their site and the artwork was there and it was perfect! They were making a BS excuse. I called, and they REFUSED to expedite a replacement order. We were left high and dry without the literature we needed for a vital campaign. Other reviewers have reported similar problems. Go elsewhere.

Reviews (83)

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Reviews that mention popular keywords

customer service (10) order (28) 24 hours (3)
Thumbnail of user larkw2
2 reviews
0 helpful votes
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October 21st, 2019

Technical issues with checkout; was charged more than cart said initially. Poor and slow Support. Definitely poor experience.

Thumbnail of user normar260
1 review
0 helpful votes
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June 17th, 2022

The sign was perfect and the A frame sturdy. Excellent cost compared to others I researched. Thanks!

Thumbnail of user alc127
1 review
1 helpful vote
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November 3rd, 2019

So, my sister is graduating from Basic Training mid november, and one of the big things people do is make banners. All of the "name brand" ones were $70 which I wasn't about to spend, so I came across buildasign and created my own from scratch for $20. Before I ordered it, I searched up the reviews, which in all realness, weren't that great at all. But I figured it was only 20$ so it was worth a shot. So I ordered it on October 29th and it said it would do free next day shipping. After I ordered it, I got an email that said my order was on hold. At that point, I was losing hope. But I did what they said and responded with "Print as is" and sure enough I got a tracking number from ups. It came on the same day scheduled, which was today, and OMG when I tell you I was surprised with the quality. It was clear, the material was in tact and durable, everything looked and felt amazing. I hope someone reads this because the banner I got was 10/10 and I'm soooo glad I ordered from BuildASign. You really can't beat that for that price!

Thumbnail of user gages28
1 review
0 helpful votes
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June 27th, 2023

BuildASign has great quality products for signs. Street signs and parking signs are great quality. :D

Thumbnail of user victimo1
1 review
2 helpful votes
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February 10th, 2014

Sent unsolicited email to me. Clearly just buying up a list of domain registrants and spamming them. The lowest of the low.

Thumbnail of user seann122
1 review
0 helpful votes
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November 25th, 2021

I'm an author. My book titles are now on my number thanks to Buidasign. You guys are affordable and easy to communicate with. Thanks

Products used:
Bumper stickers

Service
Value
Shipping
Quality
Thumbnail of user rona1650
1 review
1 helpful vote
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April 19th, 2018

I ordered and they did not honour the discounts. The customer service excuses and did not help. NOT good to deal with them.

Thumbnail of user mikek674
1 review
0 helpful votes
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April 18th, 2020

THEY DO A GREAT JOB WITH EVERYTHING I UPLOAD TO THEM. VERY GOOD QUALITY. DELIVERY HAS BEEN VERY GOOD.
MIKE KOSCIELSKI OAK FOREST ILL

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From the business

Custom Signs - 100% customer satisfaction guarantee! BuildASign is the #1 leading custom signs expert! FREE SHIPPING!

Company Representative

Thumbnail of user danielr1768
Daniel R.
Typically does not respond to reviews

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