BuildZoom

Quick use of touch and finger commands. Simple transparency. Uncomplicated way of evaluating building project conditions.

Last month I googled my company's name. Instead of my website popping up like it has for the last ten years, the top of the search was dominated by the text of a fraudulent, negative generic one-star review of my company. This was window for the BuildZoom website. The fraudulent review was purportedly written by someone named "Shanelle" who I've never met, and who our company has never worked for. The review didn't mention any specific work, or the name of anyone in my company, nor a time frame or general location. It was just an insulting series of generic negative comments. I have never signed up for BuildZoom nor gave them permission to collect and assemble their "profile" of my business. This profile has a partial list of building permits that I have pulled in the last 23 years with personal information of my clients, including addresses and job costs. Their site also had inaccurate info regarding my license, location etc. They seem to be compiling this personal and business info from public records and then assigning a "score" based on their partial/inaccurate findings. They admitted that they allow anyone to post a review on their site without any specific verification and that, in order to have it removed, I need to sign up for their site and complete my "profile" (which I did) then they will accept a written explanation from me about why the review is fraudulent. I have no idea how long this false review has been visible to the public. Every time I click on it, the date of the review changes, spanning the last 7 years. Eventually they removed the fake review from their website. My "profile" says there are no reviews as of last week. However, when you Google the name of my business, the text of the fraudulent negative review still appears at the top of the google search with its one-star graphic. On a link to the BuildZoom website. This fake review has done damage to my business and BuildZoom does not seem interested in fixing the damage that they are responsible for. They also refuse to remove my company's name, listing and "profile" from their website.

This is a great platform to work with for contractors looking for projects, we have been working with them for some time now and are very happy

This is a great website for small or any businesses to grow, develop and help customers to reach out them with this.

I have used and will continue to use several contractors listed on BuildZoom for my construction and remodel projects. Quality contractors.

I contacted Cody T Noon, Buddy Came out and we won over everything. I was very pleased with the representation of the business

We wanted to remodel our kitchen and had an initial appointment set up with a local contractor that was recommended to us by a neighbor. The contractor was late and I was calling them, but got no answer. I noticed they had their business listed on a site called BuildZoom. BuildZoom had me fill out a very simple, short form with my contact information and information about our project so they could try and contact the person we were waiting for. The contractor who was very late did finally show up but we were worried about using him because he was so late. BuildZoom offered to find additional contractors for us for free and we found a great one- Jovian Rutherford, the owner of Home Project Reconstruction. The whole process was very easy and contractors like Jovi, who are already vetted and licensed, contact you directly through BuildZoom. You can check on the BuildZoom site that the contractor has a valid license and insurance and verified jobs. BuildZoom also had a contact person, Brooke, who checked in periodically to see if she could help in any way and how things were progressing with the contractor they referred to us, Jovian Rutherford of Home Project Reconstruction. We ultimately chose not to accept the bid for our kitchen remodel from Home Project Reconstruction only because we have a family member who is a contractor. This family member initially was not able to do our job, but then became available. If our family member was unable to do it, we wouldn't hesitate to hire Home Project Reconstruction. We were very impressed with the young owner of this business, Jovian Rutherford. He was professional, prompt, organized, thorough and knowledgeable. He was very personable and had good ideas and questions for us. He explained things very clearly and spent about 45 minutes with us during our initial visit. He listened to what we were interested in and what we wanted. Later that same day, he sent us information about materials we might be interested in based on the information we had shared with him earlier in the day. Clearly he was listening to us! He also sent a computer-generated drawing of what part of our project might look like so we could visualize it. The pictures of his previous work are beautiful. You can tell that he really enjoys what he does! His bid was prompt, organized, straight-forward and seemed reasonable for the work involved. It was a pleasure to meet him and we appreciate all the time he spent meeting with us and creating the bid he sent us. I am so glad that I accidentally found the site BuildZoom, so we could find a great contractor like Jovi Rutherford of Home Project Reconstruction!

No mess to clean up after they were done no problems from beginning to end looks great no more leeks n the best price

I love BuildZoom. Very simple, fast, reliable. I would highly recommend. All the contractors I use on BuildZoom were amazing.

I hired a general contractor by finding him on BuildZoom and everything went perfect. I recommend BuildZoom.

BuildZoom helped me find reputable contractors quickly and efficiently and guided me through the process seamlessly.

On time and on budget.
Great experience remodeling my kitchen and bathroom. Excellent professional work. Recommend to all
My friends and family

I would definitely Recommend Build Zoom to all my friends and I am. They been very helpful to my business and my self.

Quickly received quote and service for electrician service. Very pleased and will use again. Clean and efficient.

They did a full home renovation house came out spectacular above my expectations most definitely looking forward to hire again

It was informative, I was able to confirm Igor was a licenses electrician. Igor was able to serve us well.

Buildzoom offers good information online about contractors. I look forward to using the site more. Thank you.

Very courtesy and knowledgeable finished in a reasonably time was on time and there were no unforscene problems

The site was helpful and helped identify great candidates for my project. I would strongly recommend them to a friend.

We had estimates for putting in a new deck. The representative was thorough and polite. Would recommend.

They make your project run smooth every step of the way,from pre screening potential contractors to following up after work is complete.

Great website and experience in communicating your thoughts to others regarding the businesses we work with every day. Thanks

I used buildzoom premium to manage contract bidding for an apartment renovation in a NYC co-op unit. The premium team's value proposition is that they will offer a specialized service that does a comprehensive bid review and estimate process. I gave this review a one star instead of a zero because they helped source contractors that I would not have found on my own and they had some generic pamphlets to help first time homeowners navigate the renovation process. These pamphlet pdfs and sourcing services can be found for free and this is where the benefit of the company ends. In my experience, the premium service and team offered neither a specialized nor comprehensive service.

Some premium team support members were not located in NYC so their understanding of NY co-ops was surface level in my opinion. An example was their lack of understanding regarding required involvement of the DOB for a proposed closet wall removal in my unit. The estimates that they worked on with my contractors never included references for a license architect to review demo and alteration plans for a single drywall removal in my bedroom closets. The inclusion of this process inflated my real dollar cost and timelines.

This and other items on my renovation list, such as required window subcontractors, should have been answered and explained with all my contracting bidders. However, it seems they had not contacted my super or the property management company in charge of my co-op leaving my contractor to source this information themselves.

Post contract and service support from the premium team is poor and borderline nonexistent. Once they help you sign a contract your premium team ceases contact with you. Instead you are rewarded and punted to a general customer service email. It has been 3 business days without a response from customer support for the items listed above.

I hope my experience with the premium team and this writeup helps you save your time and money. At the end of the day you need to be heavily involved in the renovation process anyway and no one can do a good of a job as yourself. Buildzoom with their marketing promises might make you think they are an essential piece for the process. They are not.