• BulkBookstore

BulkBookstore

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Overview

BulkBookstore has a rating of 4.9 stars from 6,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BulkBookstore most frequently mention customer service, great prices, and free shipping. BulkBookstore ranks 8th among Books sites.

Positive reviews (last 12 months): 100%
Positive
14
Neutral
0
Negative
0
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How would you rate BulkBookstore?
Top Positive Review

“Great prices & quick shipping”

Dawn J.
6/7/24

Normally we order only through Amazon but they didn't have nearly enough of the book we needed in stock. I did a quick Google search and found what we needed at BulkBookstore. We are tax exempt and it was super easy to upload our tax exempt form and order online with our credit card. We received the books within 10 days!

Top Critical Review

“Thumbs down...”

John C.
1/4/21

I tried to place an order for 150 books. Got to the "place your order" button and it was then that they told me they don't ship to Alaska. Very disappointed. I guess they don't realize that Anchorage is a major FedEx and UPS hub. Oh well...

Reviews (6,853)

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Reviews that mention popular keywords

customer service (56) bulk bookstore (28)
Thumbnail of user raineys5
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

King of Glory provides books for Dobie Preschool with books the congregation purchase. This year, people donated money instead of books. I had a small window to purchase 350 books and your company made my day! Easy website to navigate, lots of book titles and great prices.

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thank you so much for your business! We are so happy that you found us and we look forward to working with you again in the future. :)

Thumbnail of user barbarad2592
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

It was great! The process was very simple & easy. The books were delivered in no time!

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Kelly R. – BulkBookstore Rep

Thank you for taking the time to leave a review Barbara, we really appreciate it! :)

Thumbnail of user dawnj493
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Normally we order only through Amazon but they didn't have nearly enough of the book we needed in stock. I did a quick Google search and found what we needed at BulkBookstore. We are tax exempt and it was super easy to upload our tax exempt form and order online with our credit card. We received the books within 10 days!

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thank you, Dawn! We hope to help you with your book order again soon. :)

Thumbnail of user rebeccas3065
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

The website was easy to use and the book were in perfect condition.
We love Bulk Books. Being a small school we try to get the best price around and with the excellent customer service we have both.
Thank you

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thank you for your kind review, Rebecca! We're so glad to have been able to help with the books that you need. Happy reading! :)

Thumbnail of user brr13
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

I received my order in a quick manner. They had the title I needed in large quantities for cheap price.

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Kelly R. – BulkBookstore Rep

We appreciate your business and look forward to helping you again in the future!

Thumbnail of user anneg749
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

I was able to get multiple copies of the book needed for my teacher summer reading at a good price.

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Kelly R. – BulkBookstore Rep

Thank you, Anne for sharing your experience! :)

Thumbnail of user patrick.18
2 reviews
0 helpful votes
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April 13th, 2024
Verified purchase

Easy experience, shipping worked out great. I will use Bulk Bookstore again for our annual convention.

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thanks Patrick! We're happy to have been able to help with the books that you need. :)

Thumbnail of user lonniet52
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Website was very easy to use and we received the items quickly

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

We are thrilled you had a good experience with us! :)

Thumbnail of user kimmg6
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Ordering online is efficient, easy, fast shipping and good pricing.

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thank you so much for your review, Kimm! We look forward to helping you again soon. :)

Thumbnail of user nealt11
Neal T.
2 reviews
0 helpful votes
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September 28th, 2015
Verified purchase

This was a great online purchasing experience - They matched another website's price and there was no cost for shipping. Also, the order arrived earlier than expected! Awesome job - will totally use again and recommend.

Thumbnail of user mariaw67
Maria W.
2 reviews
0 helpful votes
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April 11th, 2018
Verified purchase

Friendly customer service, and unbeatable prices. They made purchasing a snap by providing things they knew I would need without my having to ask (tax info to become an approved vendor). Very fast feedback, too!

Thumbnail of user lisam627
Lisa M.
1 review
0 helpful votes
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December 3rd, 2016
Verified purchase

The website was pretty self explanatory. I was not sure what "brand my book" meant. So far, so good. I requested since I am new to your site and not aware of any coupon code, if there was one available that you would consider applying it for me : ) These books are Christmas gifts to a first grade class I volunteer assisting in reading.

Thumbnail of user lisaw2516
1 review
1 helpful vote
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May 23rd, 2022

Each time I reach out to this company, I receive a response quickly. They have been extremely friendly in assisting me when purchasing large (100+) quantities in finding the book and then getting it ordered and shipped timely!

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thank you so much for taking the time to leave such a kind review, Lisa! Our team is looking forward to helping with more of your future book needs!

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Maureen H.
1 review
0 helpful votes
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August 12th, 2020
Verified purchase

My husband and I are on the Board of a struggling parochial school in Santa Ana, CA. We volunteered to buy books that teachers wanted so that their students would keep reading during the pandemic. We found BBS by accident on-line and have had the most wonderful experience. From selection to pricing to shipping to resolving a couple of minor issues, the service has been spectacular. It is such an unexpected pleasure to be able to talk to real person by phone who provides real help!

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Lori W.
1 review
0 helpful votes
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April 24th, 2019
Verified purchase

Excellent service! Will use your company again. Fair warning though...double check your ISBN number and compare items before you hit the final button purchase as you cannot exchange or return items. I ordered 240 books that turned out to be board books when I thought I was ordering a paperback version.

Thumbnail of user amiciettay
AmiCietta Y.
1 review
0 helpful votes
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October 1st, 2018
Verified purchase

I am so happy I found this site and ordered books for my girls' birthday party to give as favors instead of goody bags. The process was smooth and the prices are great! I'll be back in the future. Thank you.

Thumbnail of user paulp347
Paul P.
1 review
0 helpful votes
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September 27th, 2017
Verified purchase

So far so good. Now I wait to see if the books show up. I am sure they will. It would be great to receive a tracking number. Thank you so much.

The shipment came in 2 parcels on different days which is common.

Thumbnail of user pamp179
Pam P.
1 review
0 helpful votes
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February 14th, 2020
Verified purchase

So far so good, unfortunately the unclear shipping makes business orders difficult. Wish I could place order and advise when I want it shipped as with a holiday and a need by date time with up to number of days, is complicated.

Thumbnail of user johnc5818
1 review
0 helpful votes
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January 4th, 2021

I tried to place an order for 150 books. Got to the "place your order" button and it was then that they told me they don't ship to Alaska. Very disappointed. I guess they don't realize that Anchorage is a major FedEx and UPS hub. Oh well...

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Hi John,

While we're not always able to guarantee free shipping on all orders to Alaska and Hawaii, we do ship to Alaska!

We hope we're still able to help with an order, and if you have any issues at checkout please feel free to hop on our live chat feature or send us an email or call.

Kelly Robertson - Customer Experience Manager

Thumbnail of user elizabeths167
Elizabeth S.
10 reviews
2 helpful votes
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November 23rd, 2017
Verified purchase

I was very disappointed in the size of the books. They were for Christmas gifts that my Rotary club was giving to underprivileged children. I could not use the 4 x 3 label stickers that I had to put in the books as they were larger than the actual books. Two business days before the event I had to hurry to find other books - very stressful.

Thumbnail of user janicew98
Janice W.
1 review
0 helpful votes
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July 3rd, 2017
Verified purchase

When ordering it kept showing a much larger number of items than I wanted. It was difficult to navigate to the edit order page. That should be a much easier process.

Thumbnail of user ljh2
LJ H.
1 review
0 helpful votes
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December 4th, 2017
Verified purchase

I paid for expedited shipping and my order was one week late. Also, the books I ordered didn't ship altogether.

Thumbnail of user cks6
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Before you shop, make sure you know that there are no returns or exchanges for any reason. They do not help. They do not care.

Products used:
Books

Service
Value
Shipping
Returns
Quality
Thumbnail of user kevinh1423
1 review
1 helpful vote
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June 9th, 2021

Great Prices but no communication in shipping. Didn't receive any shipping information. Waited 2 weeks and had to call for any updated information. Never heard from shipping department but did receive a call back from customer service that they would look into the matter. Waited another 4 days and finally received word ( after UPS had already delivered the product to me that morning) that the product had shipped out and should be arriving any day. Not a big deal but enough to question whether or not to order from them again. Product did come in good packaging with no damage. KH

Products used:
Books

Service
Value
Shipping
Quality
Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Hi Kevin,

I'm so sorry to hear your automated tracking email did not make it through to you! It appears that UPS experienced unexpected delays while in transit, and we sincerely apologize for the miscommunication there. This is definitely out of the norm, and we hope to be able to make it up to you on a future order! If you ever have any questions or concerns, please feel free to reach out via our live chat feature for immediate assistance.

Kelly Robertson - Customer Experience Manager - kelly@bulkbookstore.com

Thumbnail of user anonymousb1004
anonymous B.
3 reviews
0 helpful votes
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April 28th, 2020
Verified purchase

It took many tries over two days and two unsuccessful asks for help to get the system to accept my zip code. Apparently there is an auto-fill that must be used but it doesn't pop up right away. That caused some frustration.

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Kelly R.

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