• BulkBookstore

BulkBookstore

Write a Review

Overview

BulkBookstore has a rating of 4.9 stars from 6,854 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BulkBookstore most frequently mention customer service, great prices, and free shipping. BulkBookstore ranks 8th among Books sites.

Positive reviews (last 12 months): 100%
Positive
15
Neutral
0
Negative
0
See all photos
How would you rate BulkBookstore?
Top Positive Review

“SAVED THE DAY”

Rainey S.
8/19/24

King of Glory provides books for Dobie Preschool with books the congregation purchase. This year, people donated money instead of books. I had a small window to purchase 350 books and your company made my day! Easy website to navigate, lots of book titles and great prices.

Top Critical Review

“Thumbs down...”

John C.
1/4/21

I tried to place an order for 150 books. Got to the "place your order" button and it was then that they told me they don't ship to Alaska. Very disappointed. I guess they don't realize that Anchorage is a major FedEx and UPS hub. Oh well...

Reviews (6,854)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (56) bulk bookstore (28)
Thumbnail of user educationa
Education A.
1 review
0 helpful votes
  • Send Message
December 22nd, 2015
Verified purchase

I found the BulkBookstore very friendly to work with. The website was easy to navigate and gave me all the initial information I needed. Customer service staff was friendly and helpful and prompt in returning communication. I was very pleased with the prices, especially when I learned that they would price match with competitors. Overall, I was very satisfied with my experience and would, and have, recommend this store to others.

Thumbnail of user sharonm409
Sharon M.
1 review
0 helpful votes
  • Send Message
May 17th, 2020
Verified purchase

When I first looked at the prices I was really excited, because I compared the prices to Scholastic, and Bulk was better. When I went to actually order, I did not get the price advertised. I felt this was sort of misleading on Bulk's part. Still, I would order from them again. (I've ordered from Bulk 3 or 4 times, so I am obviously satisfied.)

Thumbnail of user elizabeths167
Elizabeth S.
10 reviews
2 helpful votes
  • Send Message
November 23rd, 2017
Verified purchase

I was very disappointed in the size of the books. They were for Christmas gifts that my Rotary club was giving to underprivileged children. I could not use the 4 x 3 label stickers that I had to put in the books as they were larger than the actual books. Two business days before the event I had to hurry to find other books - very stressful.

Thumbnail of user charlesy26
Charles Y.
2 reviews
0 helpful votes
  • Send Message
June 7th, 2016
Verified purchase

Easiest transaction ever! Needed 37 books to give out at a Pre-school graduation. The books were a great price and arrived quickly and in perfect condition. The kids enjoyed the gift and the parents loved that it was a book!

Thumbnail of user staceyg49
Stacey G.
3 reviews
0 helpful votes
  • Send Message
February 8th, 2016
Verified purchase

I had a wonderful experience through bulkbookstore. They were extremely helpful with all of my needs. My phone calls were immediately taken or if they were busy they returned them in a timely manner. I would recommend them to everyone.

Thumbnail of user brandyc50
Brandy C.
1 review
0 helpful votes
  • Send Message
October 23rd, 2019
Verified purchase

My experience in purchasing was great. The cost was great as well. The customer service was not great or terrible. It took a few days for me to get a shipping confirmation and then all I could get out of the customer service person was that my order would arrive by the committed time - 10 days of course. The shipping guidelines state 4-10 days and all I could get was it will be there by the 10 days. This was frustrating.

Thumbnail of user emmam138
Emma M.
3 reviews
0 helpful votes
  • Send Message
November 22nd, 2016
Verified purchase

Easy to search, great selection. Fantastic customer service. My only complaint is that I thought I would be receiving full size books and ended up getting little tiny mini books. Had I known they would be 2 inch by 2 inch versions, I may have considered ordering a different book and/or from somewhere else. My 1st graders ended up loving them and perhaps it gave the size specifications somewhere in the fine print - though I don't remember seeing it - but I think it should be stated clearly that they are pocket size versions of the book. (I ordered Purple, Green and Yellow by Robert Munscht.)

Thumbnail of user sandym228
Sandy M.
1 review
0 helpful votes
  • Send Message
March 28th, 2019
Verified purchase

I will for sure be ordering books from you again! My entire experience with your company was amazing! It was very easy, I got the support I needed, and your pricing beats all the other large book companies! I got more for my money FOR SURE and the quality was first rate! Thank you!!!

Thumbnail of user tracyb270
Tracy B.
1 review
0 helpful votes
  • Send Message
April 11th, 2019
Verified purchase

We got the books we wanted for training at the best price we found and they came quickly. The only small quibble I had was that there was no tracking until the books were already out for delivery later that day. It wasn't really a problem, though, and the next time we need books we will certainly come to you!

Thumbnail of user sandyd86
Sandy D.
4 reviews
1 helpful vote
  • Send Message
May 4th, 2018
Verified purchase

You had the book I wanted and the quantity needed. Your chat rep was also great in helping me. The site gave most of the information I needed. Books were also received in a timely manner and all in good repair.

Thumbnail of user jend99
Jen D.
1 review
0 helpful votes
  • Send Message
January 29th, 2020
Verified purchase

Needed a bunch of books fast, and couldn't find decent pricing until I happened upon Bulk Bookstore! Super easy, love that this is based in PNW, and really easy to use. Hoping at least part of the order shows up on the shorter end of the shipping ETA, but either way, you saved my project! So far so good and would totally recommend in the future!

Thumbnail of user coreyg42
Corey G.
1 review
0 helpful votes
  • Send Message
October 24th, 2017
Verified purchase

Heather was great. Even though I am a very hard individual to get ahold of she had the right amount of follow through to remind me that I still had an order pending but understood that I'm a new mom to twins and have a very hectic schedule.

Thumbnail of user aronr20
2 reviews
0 helpful votes
  • Send Message
April 12th, 2022

My potential is skillfully developed thanks to BulkBookstore. A large range of books with an unlimited number of different formats, creatively enriches the user. And I focused on the selection of historical publications on a wide range of topics, which became my first order. Thank you to the staff for the quality work.

Value
Shipping
Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thanks Aron! We're happy to have been able to help with the books that you need!

Please feel free to reach out to let us know how we can make your next order a 5-star experience, we always welcome any feedback to improve our business!

Kelly Robertson - Customer Experience Manager - kelly@bulkbookstore.com

Thumbnail of user leal143
Lea L.
1 review
0 helpful votes
  • Send Message
June 8th, 2020
Verified purchase

Thank you Bulk Bookstore for your prompt and courteous customer service. You responded to my questions quickly, and my books arrived on time and in great condition! I'll definitely use Bulk Bookstore again!

Thumbnail of user tiffanyk157
Tiffany K.
1 review
0 helpful votes
  • Send Message
May 17th, 2020
Verified purchase

Our experience with Bulk Bookstore was amazing!! Customer service was fantastic and our order came promptly. Although it was incomplete, the remaining part of our order arrived soon after with no problems.

Thumbnail of user laurenn28
Lauren N.
3 reviews
0 helpful votes
  • Send Message
April 20th, 2018
Verified purchase

We purchase these books regularly and the average cost per set we have always paid is around $100... one of the books was not available on this site, but the average cost per set here is around $75. Fantastic! Thank you!

Thumbnail of user jesser87
Jesse R.
1 review
0 helpful votes
  • Send Message
January 30th, 2020
Verified purchase

The process for getting my books was very user friendly. I was able to use my school's purchasing procedures without any problems and it was nice to be able to track the progress of my order. I look forward to using the books in my classroom!

Thumbnail of user briannem4
Brianne M.
1 review
0 helpful votes
  • Send Message
December 30th, 2015
Verified purchase

The customer service they have is unbelievable. They call you once your order is placed to let you know they have received it and that it will be shipping out. Then they call you to make sure you got your order and that you were happy with the product. Awesome company I would definitely recommend them and order from them again.

Thumbnail of user jane40
Jan E.
1 review
0 helpful votes
  • Send Message
March 1st, 2018
Verified purchase

Thanks for the books! The prices were the best out there for the titles we needed. The shipping was fast and complete, but I wished I had received an order confirmation or shipping confirmation. Other than that, it was GREAT!

Thumbnail of user margaretl93
Margaret L.
1 review
0 helpful votes
  • Send Message
April 19th, 2018
Verified purchase

I truly appreciate this company! I can count on BulkBookstore to have the books I want, quantity and quality. I also love the easy to navigate website. I also appreciate the friendly people I speak to when i have to call in a question.

Thumbnail of user tiaj8
Tia J.
1 review
0 helpful votes
  • Send Message
July 31st, 2019
Verified purchase

I have ordered numerous times from BulkBooks and every experience has been wonderful. The prices are awesome and I will continue to shop there. The low prices make it affordable for me to purchase bulk books to donate to schools. This is a wonderful place to shop.

Thumbnail of user anns339
ANN S.
1 review
0 helpful votes
  • Send Message
April 15th, 2019
Verified purchase

From my initial email requesting availability of 100 books of the same title (The Dinosaur That Lived in My Backyard, BG Hennessy, & Susan Davis), to the pricing quote which was the best price, without me having to even ask, to the delivery...and then I needed 50 MORE......the customer service was flawless, amazingly easy. I can't express enough how grateful I am for making this process easy, and even enjoyable

Thumbnail of user briannab23
brianna b.
1 review
0 helpful votes
  • Send Message
April 23rd, 2018
Verified purchase

Loved the pricing! These were definitely the cheapest hardback books that I was able to find. I am so thankful! I am giving these to each of my kindergarteners at graduation, and since I am purchasing with my own money, I am grateful for a company who provides such great quality for a great price!

Thumbnail of user kathleenr1476
Kathleen R.
1 review
0 helpful votes
  • Send Message
May 29th, 2020
Verified purchase

Easy to order at great prices. Great selection. Customer Service was excellent. I ordered books for a school that was closed because of the pandemic. Kelly was very understanding and told me to let the books be returned so they could be redelivered to an alternate address at no extra charge. What a relief! I tried many times in vain to contact UPS and change the delivery address the first time the books were sent out. They are impossible to deal with, even with a MyUPSChoice account and even when I attempted to pay extra to change the delivery address. I appreciate your customer service and will order with you again, being careful to verify that the address is good.

Thumbnail of user terryo47
Terry O.
1 review
0 helpful votes
  • Send Message
October 18th, 2018
Verified purchase

These books are to be part of a kit consisting of a little golden book, a stuffed animal, and a fleece blanket for a child in eastern NC who has lost everything due to the flooding from hurricane Florence.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user kellyr533
Kelly R.

How do I know I can trust these reviews about BulkBookstore?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BulkBookstore?