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Bulk Buys has a rating of 3.5 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Bulk Buys ranks 32nd among Beauty Products sites.
733 reviews
Extremely good, easy website design. It's very comfortable for customers. The first time, will await the item for quality check. So far, great and I am happy there is another option to shop online. Thank you.
Date of experience: July 20, 2021
I ordered 240 solo cups for an upcoming event I'm organising and it looked like they were not going to arrive on time. I contacted Customer Care and received the most outstanding service from Lucy, who went out of her way to organise a special delivery of my cups ahead of the event. Thanks a million Lucy, I'm very appreciative that you went the extra mile (and much relieved!).
Date of experience: January 30, 2022
What a good order I made on this site! There are a lot of household chemicals. Everything was quickly collected and delivered. All chemistry was closed and intact. In general, I will still buy from you)
Date of experience: November 17, 2021
Bulk Buys is a fantastic online shopping platform! In comparison to other online stores, they offer significant discounts on products. The shipping rate is fair, and the product arrived on time. The prices were reasonable, and the website was simple to use. The product was exactly as described, well packaged, and of excellent quality. Would definitely buy from there again.
Date of experience: May 6, 2021
Easy to navigate through site, order products and they arrive promptly. I have purchased from this organisations on a numerous occasions lately and I have been completely satisfied with Bulk Buy's service.
Date of experience: July 31, 2020
I don't understand why don't you have any free shipping option? I would be okay yo buy more if there was a free shipping option. But you charge more for larger orders!
Date of experience: October 5, 2022
Very good at this point I don't know if I will be back on the exact location of your ticket and I could not find a way I will have to do that makes me happy I will help you with the biggest fan of the day and I will be there at this point I don't know if I could have a lot going I don't know if you have a minute to talk.
Date of experience: February 12, 2021
Hello Renu!
Thank you for taking the time to leave this review. We're glad to hear you had a good experience shopping with us!
If you would like to speak with us, you're always welcome to send an email to customercare@bulkbuys.com.au or call us on (03) 9357 7141 and we will be happy to assist you :)
My order and confirmation shipment in early Feb never came. In late March I was informed I wouldn't be getting it and but then had to pay 5 x the amount for the product which if I had known wasn't coming I would have ordered elsewhere earlier. The product had run out. Reordered in faith that it would come this time. :)
Date of experience: August 5, 2020
Hello Miriam,
Thank you for your honest feedback and I'm sorry to hear you had difficulties earlier in the year with our sanitizer. Unfortunately, the ethanol shortage at the time meant we could no longer have it made at the same price and the large volume of orders coming through resulted in some customers missing out on the stock we had ready made and in house. In saying this, it is certainly not an experience we want for our customers and we've been working hard throughout 2020 to improve our processes to minimize the impact of adverse events such as this.
We also appreciate that you gave us a second chance later in the year, and I hope the product met your needs.
If you need anything further from us, please reach out to customercare@bulkbuys.com.au and we will do our best to assist you.
Kind regards,
Customer Care.
I found what I wanted cheaper than eBay and completed a transparent transaction in minutes using PayPal. Good stuff! My professional carpet cleaner recommended this - it's what he uses himself.
Date of experience: September 9, 2020
Hello Kerryn!
Thank you so much for your kind words! Our team strives to deliver a positive service experience and it means a lot to us to hear back from happy customers. This way we know we are on track:)
Our stain and odour remover is pretty popular, and we can definitely see why reading a review like this!
If you require anything further from us at all, please reach out to customercare@bulkbuys.com.au and we will be in touch.
Until then, have a wonderful day!
Kind regards,
The Bulk Buys Team
Hi
John I listed everything I could do. Because I'm a cutie and I think the blue package is nice. I think it's the best
Tip for consumers:
It’s the best
Products used:
Belts, necklaces, bracelets
Date of experience: February 7, 2022
Thanks very easy to deal with from finding what i needed to check out. Good to see Australian made stock.
Date of experience: December 17, 2020
Hello Peter!
Thank you so much for your kind words! Our team strives to deliver a positive service experience and it means a lot to us to hear back from happy customers. This way we know we are on track.
We have been expanding our catalog of Australian made and owned products and will continue to do so through the new year.
If you require anything further from us at all, please reach out to customercare@bulkbuys.com.au and we will be in touch.
Until then, have a wonderful day!
Kind regards,
The Bulk Buys Team
Bulk buy is fantastic. In comparison to other store they provide significant discounts on the things they sell. The cost of shipping is reasonable.
Date of experience: August 10, 2021
I received the product in good condition, there were no scratches or chips, I liked the quality. I recommend shopping here.
Date of experience: August 11, 2022
Very good web site to search on.
Very easy to find all descriptions about the product.
Like the prices.
Tip for consumers:
Good pricing
Products used:
Extension Pole
Date of experience: November 17, 2021
Fantastic products, easy to order and pay, fast delivery, well packaged. Highly recommend Bulkbuys for all your cleaning needs
Date of experience: August 30, 2022
Thanks for this company and it is useful and helpful for everyone so when I have free time I try to visit to this site and I suggest it for everybody
Tip for consumers:
Thanks for this company and it is useful and helpful for everyone so when I have free time I try to visit to this site and I suggest it for everybody
Products used:
Thanks for this company and it is useful and helpful for everyone so when I have free time I try to visit to this site and I suggest it for everybody
Date of experience: January 19, 2023
Online order experience was easy. Even over the phone customer services was great. Only thing I have not received a receipt yet.
Date of experience: August 4, 2020
Considering the number of products I ordered it all worked great. Of course, there were minor delays but eventually, everything has arrived.
Date of experience: June 14, 2020
Sweetest company I have ever dealt with. Quick, prompt, friendly and accountable. Sam was super attentive and appreciate all the help I got for him
Date of experience: October 19, 2020
Hello Sharon!
Thank you so much for your feedback and we are happy to hear you have had a positive experience shopping with us!
We love Sam. He is a stellar bloke :)
If you need anything more from us, feel free to reach out at customercare@bulkbuys.com.au
Kind regards,
Customer Care
Amazing and quick service! Came within days.
Also customer service is at its very top. Recommend it!
Date of experience: February 11, 2020
I ordered some guest soaps and the process was fast and simple. Understandable if shipping takes a while longer than usual (due to COVID).
Date of experience: September 30, 2020
Hello Narelle!
Thank you so much for your kind words! Our team strives to deliver a positive service experience and it means a lot to us to hear back from happy customers. This way we know we are on track:)
We would also like to acknowledge and thank you for your understanding of the COVID associated shipping delays as they have had a significant impact on our dispatch and delivery process in 2020. We are looking forward to conditions improving.
If you require anything further from us at all, please reach out to customercare@bulkbuys.com.au and we will be in touch.
Until then, have a wonderful day!
Kind regards,
The Bulk Buys Team
They cancelled my order, but the manager sent me a free gift for replace the original order, happy with that.
Date of experience: February 4, 2020
Great customer service and quality products. I have bought from BB a few times and have never been disappointed :)
Date of experience: October 3, 2020
Hello Liz!
Thank you so much for your kind words! Our team strives to deliver a positive service experience and it means a lot to us to hear back from happy customers. This way we know we are on track :)
We hope we can continue to meet and exceed your expectations in the new year!
If you require anything further from us at all, please reach out to customercare@bulkbuys.com.au and we will be in touch.
Until then, have a wonderful day!
Kind regards,
The Bulk Buys Team
Do you sir I ordered 100 bags wheelie bin liner and only received 25, I am not very happy and when can I expect 75 more bags I paid $62.50
Date of experience: November 1, 2020
Hello Danny,
We are sorry we couldn't respond to this review sooner and that you have received the wrong quantity. We definitely don't want our customers to have experiences like this and would like to make things right.
An email has previously been sent to the email address that was used to place the order with us. If you have not received this, please reach out to us at customercare@bulkbuys.com.au (ATTN: Lucy) or phone (03) 9357 7141 and ask to speak with me and I will do my best to ensure this issue is resolved for you quickly.
Kind regards,
Customer Care
Excellent they stock quality Made in Australia products. No more buying rubbish made in china junk.
Date of experience: December 2, 2020
Hello Timothy!
Thank you so much for your kind words! Our team strives to deliver a positive service experience and it means a lot to us to hear back from happy customers. This way we know we are on track.
We have been expanding our catalog of Australian made and owned products and will continue to do so through the new year. It's been great to see all these reviews encouraging us to keep it up.
If you require anything further from us at all, please reach out to customercare@bulkbuys.com.au and we will be in touch.
Until then, have a wonderful day!
Kind regards,
The Bulk Buys Team
Hello Jenice!
Thank you so much for taking the time to leave this review, and we are so pleased to hear that you are happy with your delivery: D
All the best!
Customer Care