Amazing costumer service and fast insured delivery!
I ordered few times from them and it has been always just perfect, never had any problem and always my orders were arriving the next day. They have silver and gold coins from around the world and also you have the option to buy in bars too. If you use this code 00NH AV0T you will receive a FREE 1oz Silver Britannia coin on your next order over £250.
I am extremely pleased with the ease that I can buy from your site, the process is so simple.
I would highly recommend anyone to come and buy their precious metals from you, Free insured delivery risk free straight to your door what more could you ask.
A very satisfied customer who will definitely be returning.
Thank you so much
Would highly recommend bullion by post to anybody looking to buy or sell gold/silver. Amazing delivery speed, amazing communication. Website was slick and easy to navigate. Will definitely be ordering again.
I have been a customer of bullionbypost for over 5 years and have never had any problems with delivery despite living in Cyprus. I enjoy their professional customer services who can answer any question i have without the pushy sales like other companies.
Bought two half sovereigns, arrived next day in mint condition. Will definitely use again. Excellent company and excellent products. Very happy with the purchase. I am glad that I have found bullionbypost. I would trust them over my regular local with the savings that i make.
Bought several orders over the past few months, never had any problems with bullion by post, orders always processed fast and delivered safely.
Staff are very knowledgeable without any pushy sales tactics. I totally rate bullion by post and share my experience with others looking to invest in bullion
I could not fault the level of customer service provided by Bullionbypost. They even keep their promise to call you back in quick time. Their online ordering process is a delight to use, no hiccups at all. Delivery is fast and efficient and above all secure. All in all, a pleasure to deal with.
Does exactly and beyond what you would expect any bullion dealer to do. If you want good advice, reassurance and to buy gold securely, I can honestly say I ook no further than this company.
From calling them up to placing order, I was reassured every step of the way
What more can I say about a truly superb company, they have an easy to use web site and because they deal in precious metals the price of which changes with market movements the current price of gold etc: is shown in realtime and constantly updated,
The support staff are always available to assist with any questions you might have... all in all a brilliant and well run company. I can not recommend Bullion By Post highly enough and I urge you all if you've never used this company before and are looking to either sell or invest in precious metals to give them a try, you will not be disappointed.
Online quote was if you order over £250 and we receive fund before 2 pm, you will be qualified for next day insured delivery, and it will be delivered by UPS. What a beautiful lie. I especially went over £250 spend so I can get my item next day. Paid and email received at around 1330hrs saying you have received the fund. I was happy and excited cos it was Birthday gift for my wife after next day. Guess what? It arrived after 7 days and It was sent via Royal Mail not UPS. Well done BBP, you gonna say it was back locked because of holiday. Then be honest saying it will arrive after seven days not NEXT DAY INSURED DELIVERY BY UPS.
Never again.
Overview
Bullion By Post has a rating of 2.7 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Bullion By Post ranks 10th among Gold sites.
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- Birmingham, WMID, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
First and foremost, we apologise for the inconvenience and disappointment you experienced with your recent order from BullionByPost. We understand how important timely delivery is, especially when an item is intended as a special gift like a birthday present for your wife.
We aim to be transparent and accurate with our delivery estimates and it's clear that we fell short in this instance. The delay you experienced is not typical of our service standards. While we do occasionally face unexpected delays due to high demand, especially around holidays, it is our responsibility to communicate these potential delays to our customers effectively. We regret that we did not meet this standard in your case.
Regarding the change from UPS to Royal Mail for delivery, this should not have occurred without clear communication and your consent. We will investigate why this change was made and ensure that our communication and delivery practices are improved.
Your feedback is invaluable in helping us improve our service. We sincerely hope to have the opportunity to regain your trust and ensure that any future orders you place with us are fulfilled to the high standard you expect and deserve.
Thank you for bringing this matter to our attention, and we look forward to speaking with you soon.
Kind regards, BullionByPost