• Bullrun Flag

Bullrun Flag

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Overview

Bullrun Flag has a rating of 1.9 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bullrun Flag most frequently mention customer service, tracking number, and credit card problems. Bullrun Flag ranks 428th among Pet Supply sites.

  • Service
    23
  • Value
    23
  • Shipping
    24
  • Returns
    16
  • Quality
    22

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
46
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How would you rate Bullrun Flag?
Top Positive Review

“Bullrun Flag Dog Collar”

David P.
2/17/22

This is my second purchase as very satisfied with make & quality of dog collar. Purchased for my 6 year old Rottweiler like the handle on side to hold when needed overall looks good on him. Also purchased 2 leashes not pictured. This time around wait time about 6 week turnaround well worth it. Support small businesses. Good Company Glad to Recommend. Will purchase again in future. David P

Top Critical Review

“Beware of non-existant customer support in case of any issue (Shipping in my case)”

Salil K.
5/31/24

Beware of NO COMMUNICATION if there is problem in shipping. I placed an order on April 14th for a dog collar. The parcel shows delivered on May 22nd to my San Jose office. I have tried asking for status including the tracking number of the order over voice mail and over email. Not reply from business. Really unhappy with the service. I am still waiting for my order..

Reviews (156)

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customer service (26)
Thumbnail of user danl251
Massachusetts
1 review
0 helpful votes
  • Send Message
May 31st, 2019

The title says it all... here's the timeline.
Apr17 - order placed
Apr18 - order confirmation email received
May3 - email to BRF asking for an update
May3 - email reply from Omid Atakhani saying their embroidery machines were broken but order will be shipped asap
May9 - email to BRF asking for update - no reply
May17 - email to BRF asking for update - no reply
May21 - email to BRF asking for update - no reply
May30 - email to BRF asking for update - no reply
May30 - filed dispute with credit card company

Thumbnail of user kamikad1
Wisconsin
1 review
1 helpful vote
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November 4th, 2022
Verified purchase

Fast Delivery, I love my dog collars. Very durable nice material and look great.

Thumbnail of user michaelm10399
Kentucky
1 review
1 helpful vote
  • Send Message
October 1st, 2022
Verified purchase

Very fast shipping and the 1.5" collar I got is of great quality

Thumbnail of user scottm1738
New Jersey
2 reviews
1 helpful vote
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October 1st, 2022
Verified purchase

Great quality! Looks amazing and happy with the price!

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From the business

Tactical Dog Collars, Leashes and Harnesses. Personalized Quality gear at a reasonable price. Please Contact us at Support@bullrunflag.com

Company Representative

Thumbnail of user omida4
Bullrunflag E.
Typically does not respond to reviews

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