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Burt BrothersReviews 2

4.0

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Burt Brothers Reviews Summary

Burt Brothers Tires enjoys a solid reputation for reliability and trustworthiness, with many customers praising the quality of service and the dedication of the staff. The company's commitment to maintaining a legacy of excellence resonates positively with patrons, particularly in terms of customer satisfaction. However, some customers express concerns regarding persistent issues with product performance, specifically related to tire vibrations and the effectiveness of service resolutions. This highlights a potential gap in after-sales support that could impact overall customer experience. Balancing these strengths and weaknesses may enhance their service approach moving forward.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
quality
1
California
1 review
0 helpful votes
Follow Joseph T.
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No one likes to spend money on their cars, especially in todays economy where you are putting more miles on an already older car. Labor rates are higher and repair cost have steadily risen since even before Covid. Despite all that, Burt Brothers continues to "Do it Better". I would recommend them to anyone. Especially those that may have used them In the past and you have gone somewhere else and haven't been back in awhile. At the end of the day, they are the most trustworthy Tire & Repair facilities up and down the Wasatch front. As great as the two brothers Ron and Wendel were in starting this business, the 2nd generation Burt Brothers have not skipped a beat to carry on the legacy that is BURT BROTHERS TIRE &SERVICE.
To Brandon, Cory, Jake, Jeremy and Jason, carry on boys and keep doing what has been done by your fathers to make BBT so awesome.

Date of experience: July 13, 2023
Utah
2 reviews
0 helpful votes
Follow Barry M.
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I went to Burt Brothers Tires in Farmington and bought a set of rims and tires for my 2014 Honda Accord and I continue to feel a vibration. I have had the car in to them 3 times to have the tires rebalanced and they even put a special spacer on the car for the aftermarket rims to make them fit better and the set up still vibrates the car especially on cement. I would avoid this dealership. They don't stand behind their products.

Date of experience: April 29, 2017