BuyGames

Have tried repeatedly to get in my account on the website about 9 times resetting my password as I received an email saying the digital code is on the account. So I have lost the money as can't get in and tried sending messages to their info team and send emails to them but it seems they don't exist as the email does not go through.

I have no idea about gaming but wanted to buy my boyfriend a few games for his new PS5... So after a google search brought 2 games ( expensive ones!)
I have no idea how we are supposed to get these games as no instructions for the PS5 and have had no response from customer service! I want my money back!

I purchased COD Modern Warfare and was giving a alternate account instead of a license to download the game. Now, i have a new XBOX and I can't re-download the game because the seller changed the credentials of the game and re-sold it to someone else. Now I'm out of my money and that expensive game. In other words, stay away no matter how good they make it sound. 100% SCAM!
I will be filing a report bright and early in the morning!

Hi, this is an honest review of a stupid scam site. I bought nioh 2 on march 13th, after purchasing I'm told I need to log into a random email address and password and download the game then log back into my normal account, dodgy as $#*! but hey I've already paid so why not?
Worked okay until I've gone back to replay it, the seller has changed the random email address so I no longer have access to this £50 game I paid for. I cannot get a refund and there is no support. This is bull$#*! and I advise to steer clear of this utter scumbag scammers.

Images attached of the hoops you have to jump through to play these obviously stolen games, I'm fuming and hope this review helps others avoid this $#*! company in the future.

Those dudes, gived some fake login, tried login, support they response is that i changed email and informations! Do not use them, you'll at the end lose cash and the game! They resell it obviously multy times!

I bought 3 popular games for Xbox X from them. After leaving my console for a while, the gam accounts were inactive. I contacted them, the issued replacement accounts. When the accounts wouldn't load, the games inaccessible and no help - the agent patronised me multiple times and blamed me for the setup. I have played and setup consoles for over 20 years and yet He kept blaming me. He also said "You can do what you want, but you're not getting a refund." I will be reporting them to the ombudsmen. My internet is 5G and I had no issues on my personal account or with signal etc.

The game is locked every time because they sell it for another persons, i have two time contact them but it happen again and again, they are a scamers, it's better that you buy new one, you will regret if you buy from this scamers.

Day by day, one by one. Was agreed with their manager one thing, after couple of months when they took enough money start locking all the games I bought. Instantly they changed TOS and said warranty 30 days without prior notice and even affeceted items bought before changing of TOS. Manager not respoding. ******* Euros damages... Scam from A to Z! You scammers from buygames can contact me on email because you know it very well. You scammer blocked my account on your website so I can not retrieve accounts to check is there anything working left... I have all proof for all people here. Maybe I will even create website showing it. Low life on Earth! SCAM!

They WILL change passwords to accounts. In their terms it says "plzz dont change account info"

The only reason they write that is so they can scam you later on. The only game i got left is the one i changed password to.

I ordered a PS5/PS4 version of the game but get a PS4 only version. I know very well that a PS5/PS4 version should have both versions. It says PS5 almost everywhere except one. They refused to refund me. I will never buy from them! BE WARNED!

Purchased Call Of Duty Black Ops Cold War for PS4. Some games are fine, others are not, very glitchy game play that makes it unusable. When contacting Activision, they stated BuyGames.PS was not an authorized retailers and could not comment further - as downloading the game from an fake account is not legitimate. Their '100% lifetime warranty' is fictitious - they reply on online chat, but simply to tell you it isn't their problem - AVOID

Scammed my money i buyed a game and never get that and lost my money. Dont buy anything for this company. Fun part is the customer service banned me when i asked my money back and asked them why they are scamming people. Filing a police report in the morning.

The costumer service unprofessional and they didnt send me the code for the game and when i wanted to cancel the order they want to take a 5 euro fee (?) for the cancel of the wrong code they sent me.

I bought a game 6 months ago, yesterday I received a email from Sony telling me that the family administrator has changed the password, and if I didn't put 2 step verification I would lose the account, I did well in don't trust them, and put 2 step verification and change the email.
These scammer wait 6 month when they can deactivate the account from your ps4 and them resell it to other costumer... Don't buy there, and I f you do it, change email and put 2step verification so they will can't steal your account

I bought game ( uncharted collection) and I got email and password but it doesnt work. My ps4 is saing on the account: The sing-in ID or password is not correct. I tried the account like 5-10 times and it doesnt work. So far my experience is bad with this site

I bought a download code from them it worked fine at first but they make you use a third parties account so that in 2 weeks they can go in and change the account so you lose access to the game they don't even respond when I messaged them about this WORST PLACE TO BUY GAMES PERIOD!

Make your your staff understand those terms. I bought several games NONE are working after six months. Your staff close chat on my face instead of helping me.

Selling accounts to share games may not be ILLEGAL but it IS against Xbox terms of service which means they can delete your account if you are found to be using this service to play games. It is also unethical, as you take ownership of nothing apart from the login details.

Also you recieve NO ownership of the game, only access to an account which can be revoked at any point and from what I am reading, has been on many occasions

This company and others like it DO NOT give refunds and as a consumer you have NO rights if you give them your money. DO NOT BE CONNED BY THESE PEOPLE, IT IS A SCAM TO TAKE YOUR MONEY

The guy called Gabriel was unfriendly the first time i wanted to buy game from that site. They must learn how to be nice befor they try to sell something

I bought multiple accounts and game and then they changed all my passwords and when contact live support they simply ban me everytime i give them my order ID or my Email

I've ordered here several times and I have no complaints! You get the game almost instantly and never any hiccups!

I got it quickly so that it's cool. Everything works well, This is great. It was good customer service.

First time i was skeptical but after i paid, i almost instantly received the confirmation email. I will buy NBA now :D