CabinetParts

I found Cabinetparts.com and found the items I was looking for to be less than anywhere else I could find them. I am remodeling a house for sell and needed to finish off the kitchen cabinets. Unfortunately, my handyman placed the cabinet pulls in the wrong places and I needed to reorder 5 pulls. This was done on 10/30/18. By 11/15/18 I still hadn't received my package. I went to UPS and found the package was checked in to New York on 11/01/18 and no activity after that. I dealt with UPS (not too helpful), and they told me to reorder. I spent 22 minutes on the phone with a CabinetParts.com representative on 11/15/18 and reordered the parts once again. I paid for, and was assured, the package would arrive to my home by 11/19/18. Well, no package and when I go on CabinetParts.com I don't see that the customer service rep ever placed the order. So here I am still waiting for 5 cabinet pulls that are a different size than I can find anywhere else, so I am stuck. I either replace the pulls that I already purchased from CabinetParts.com and start over, or I wait and wait for them to send me the 5 pieces I ordered on 10/30 and again on 11/15. Horrible experience. I will just go to Lowe's or Home Depot next time and pay the higher price. It's much better than the frustration.

The website made it easy to find and order the parts I needed.
The parts were quickly shipped and arrived within a few business days of being ordered.

My son has not yet replaced the broken part of my cabinet door - but the replacement that you sent arrived very quickly! Hopefully it will be on my cabinet door soon!

I called to talk with a parts expert regarding my cabinet parts needs. He expertly assisted and advised on what parts i needed to complete my repair job. They worked perfectly!

Fine, all the parts were in the box. Thank you. It was delivered in a reasonable amount of time.

Received wrong parts first order
But did finally talk to customer service who guided me
I re order right parts and received credit
Hard to reach a real person in your company for assistance

I needed to replace all of the shelf support pins in my 3 bookcases. I ordered replacements, and the price was great, ordering was easy, and delivery was quick.

This place is great and legitimate. I was doubting if they are scam but i heard from people they actually do receive the orders. I received the order and sure enough it was great!

Everything was great. My only complaint is the price of the screws. I was able to order 100 screws from another source for the same price I paid for 25 here and it was not enough.

We received this order. The order items are not what we expected and have submitted a return authorization and have not heard back. Please email or call *******229

Searched for a gas piston/strut for a toy chest for kids. Found exactly what I was looking for, at a great price! Delivery was prompt! Will come back for any of my cabinet needs!

Very satisfied with your products and the help I received when I called and when I sent an email regarding information., also the timely arrival of the products I bought online.

However the shipping label on the box of the slides had to be replaced and the box was slightly damaged because of the sharpness of the slides but not to the point of losing contents

I have not received my order. I have not received email with tracking number. What Happened?
I tried to send email to customer service but email was returned...No such email?

I use Cabinet Parts for cabinet hinges. They have a very good selection. Good customer service and quick shipping.

We needed additional knobs. They arrived in 2 days. We always like the great service from Cabinet Parts. We've used them for years!

They have the worst customer service model I have ever seen. I ordered a dozen sets of Blum Tandem undermount slides in August for a kitchen project i am working on. The project was delayed so I didn't start working on it until late November. Four sets of slides were defective. I called customer service and they told me to contact the manufacturer. No support for the products they sell whatsoever. In addition, Blum is making me pay shipping for replacing the defective parts that CabinetParts.com sold me. So I paid shipping to get the defective parts from CabinetParts and now I pay shipping AGAIN for the same parts. Thanks CabinetParts. This is the first time I ordered from this company and I ordered everything for this project (typical hardware order from me is between $2k-$4k). I will never order from them again.

For a reference point on how a good company stands behind the products they sell, I just removed a few Accuride drawer slides from my shop cabinets that are broken and have been installed for over 2 years. I returned them to the big box store without a receipt and I walked out with replacements.

Awesome design, looks good and nice and solid material. Will buy again for other rooms!
Delivery was quick and ordering easy.

Poor website design made it easy to order the wrong parts, which I managed to do.
In the covid pandemic, I was late a couple weeks late in returning parts. They were not flexible.

I placed my order; I paid for my order; and I received what I ordered in a very timely fashion. I am satisfied and will place future orders with Cabinet Parts

Perfectly replaced the broken parts I had, though it wasn't clear that "1" meant the parts to fix 1 full drawer and I ended up with a lot more than I needed.

Great web sute. Easy to locate replacement hinge I neeeded. Pictures a huge help in finding right hinge… hinge arrived… perfect fit… great quality …. Thank you

Fabulous product but not applicable to what I needed. I'm not sure the description ever mentioned they were specifically for 1" doors.

Great cabinet parts at a fair price. I received exactly what I needed.