• CabinetParts

CabinetParts

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Overview

CabinetParts has a rating of 4.4 stars from 2,667 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

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Positive reviews (last 12 months): 91.1%
Positive
184
Neutral
13
Negative
5

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2,241 reviews

12
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How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,667)

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customer service (131) cabinet parts (69)
Thumbnail of user mattb1426
Florida
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Thumbnail of user wesleyh315
Delaware
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

The instructions should have been more precise and readable. They were tiny pictures with little description or wording. The steps in the online video didn't match those in the instruction manual. It wasn't clear about which screws were used where and how many—various holes but not enough screws. A template would have also been helpful to level and line up the brackets at the back of the cabinet that were hard to see, measure, maneuver, and hold. The product it self is excellent!

Thumbnail of user ellenw527
Missouri
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

One of the slides wasn't right but we made an adjustment
The drawer is supposed to have a soft closure which it does not have because the adjustment had to be made.
It took a long time to get the slides so that is why we did not call and send them

Thumbnail of user jeffreyg1990
Virginia
1 review
0 helpful votes
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October 26th, 2024

I was trying to replace bottom trash can / recycling bins drawer. Existing part had center pin. Shipped part had right hand pin. Didn't fit and would not close

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Thumbnail of user waynel649
Massachusetts
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

I don't think it's your mistake but the drawer slides do not work with my Brookhaven kitchen cabinet.
The hardware you sent me does not work with my cabinet.
Are there options or recommended solutions I can try?

Thumbnail of user emilg68
Washington
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

It listed prices for about $10 less than the actual cost. I assume it's e-commerce fees, taxes etc, but I should see the price I will have to pay when I'm looking at the item. Other than that perfect

Thumbnail of user bobm2853
Maryland
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

Was unhappy with warranty procedures. Found after the procedure's the fault was mine and was actually well done. Would not hesitate to continue purchasing in the future. Thank you!

Thumbnail of user richardw6263
Oregon
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

The hinges are exactly what I wanted. They were easy to select and order. I was surprised that I had to order screws. The cabinet magnetic latch was a.bust. The magnet is very weak.

Thumbnail of user geraldb962
Illinois
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Received parts in a timely manner but the screws required to fasten them to the cabinet doors were too short. I had to purchase longer screws from a hardware store in order to install the parts.

Thumbnail of user stever2587
Oregon
0 reviews
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October 16th, 2024
Verified purchase

The parts I ordered arrived safely and work well. However, I paid the little extra to have things shipped in 2-4 days, but it took two weeks.

Thumbnail of user angelicaa269
California
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

It was easy to order and I received my order in a good timely manner. Unfortunately I did order the wrong size of shelf bracket pegs.

Thumbnail of user brendaw2123
Virginia
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

I was glad that a company offered samples for purchase as it is important that I match the existing formica sheet as much as possible. The selection was great too!

Thumbnail of user sharonm3703
Kansas
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

So far so good. We installed one to make sure it worked. We are still in the process of renovating out kitchen so we haven't installed any of the others yet.

Thumbnail of user kathyl1772
Texas
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

All was good and now I have soft close cabinets. May have to do same for drawers

Thumbnail of user keithf730
Louisiana
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Items received. Very well shipped and protected. Also the quality of the product is top notch.

Thumbnail of user chipf40
Texas
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

Purchase and product were as they should be: seamless and exactly what i ordered.

Thumbnail of user harlanl23
New York
1 review
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October 13th, 2024
Verified purchase

Received hinges and they work fine. Hinges are good quality. Relatively easy to install.

Thumbnail of user dougw632
California
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

I ordered hinges which I received in 4 working days. Excellent service, truly appreciated!

Thumbnail of user jacobs1488
Pennsylvania
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I've been planning to update my dated cabinet hardware for years but haven't been able to find the style of hinges to match. I was found everything I needed through the site and find the quality fantastic. Thank you for the service.

Thumbnail of user marka3618
Georgia
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Exactly what I ordered hoping to install soon. Need to finish shelving first

Thumbnail of user kathyw1799
Texas
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Very helpful. Quick to answer any questions. Would recommend to anyone!

Thumbnail of user michaelj5978
New York
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

Great service, nice part. Fit great, would recommend your company

Thumbnail of user nannettep13
Florida
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Very efficient and order arrived in a very timely and accurate manner. Thank you!

Thumbnail of user mariac3985
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Great experience, easy to install easy sliding mechanism

Thumbnail of user jeffreys4350
Florida
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Hinges arrived on time and exactly what I ordered. They were will packed to prevent damage.

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Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

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Richard W.
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