CabinetParts has a rating of 4.4 stars from 2,668 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.
Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.
I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.
I needed to replace some broken hinges. I found what I needed here. The video they shared with me was very helpful in knowing how to measure the cabinet overlays. I called and had a few questions and they were friendly.
Original shipment was damaged due to bad packaging. Customer service staff were great and reshipped replacements. That packaging was also damaged. But between both shipments I could use the 7 sets I needed.
Homeowner, replacement of entire hinge was $45 at HD and only sold in pairs. Was able to order only the broken replacement plate— thank you!
I was very satisfied with the hinges, the help I received and the customer service who expedited my order. However, when the parts arrived, there was only one bag of 140 screws and I needed to go buy 210 more screws as I bought 35 pairs of hinges and there were not enough screws.
Ultimately I got the right parts, based on a hunch and a shot in the dark. Customer service recommended parts that would have required modifications to the cabinets. I felt I was crystal clear regarding what I needed.
Part was a story as describe and visually depicted on the website. The hinge fit as expected and I received all the part I was expecting. Shipping cost were 2-3 times the cost of the part, which is a bit of a disappointment. However, online was the only place then parts could be found, and at least this distributor had them.
Cabinetparts.com shipped my items quickly and responded quickly to my request to return parts for a larger size. I'm still waiting on confirmation that the returned parts were received and a credit has been issued.
I would give you 5 stars except for one thing. I asked a question, customer service asked for pictures, I sent pictures, but never received a response or recommendation from my question. Someone blanked out I guess. I love the Blumotion hinges that I had to guess would replace the current self-closing hinges. Key word is "guess" because I did not get a confirmation that the part numbers I was ordering was a correct retrofit, even anter sending pictures per customer service's request. Hence, why I am only giving two stars for the initial inquiry to send pictures to provide additional help, which didn't come. Perhaps they saw that I had all ready ordered the parts based on my best guess and a reply would have been redundant.
Y'all have great prices and wham bam delivery. Thank you
Shipping is a bit high, the lids are really tight on the bins. But we made them work. The lids don't close all the way.
Great experience and very happy with products. Just turned out that we did not need some of the parts ordered so that is the reason we're requesting and RMA to return some of the items for a refund.
THank you!
Nice website and easy to navigate and order. The parts were spot on and replaced my worn out ones perfectly.
Had the exact part I needed at a fair price. Delivery was right on time and installation was a snap.
Service was easy to use with helpful instructions as to the appropriate part to buy. Unfortunately, the parts that I received did not fit my cabinets. I tried to reach the company to order the correct part, but was unable to do so (i.e., no phone number). As a consequence, I purchased the correct parts locally.
I needed 1 inch overlay soft-close hinges. I found them on your website and ordered two pairs. I've already installed the new hinges on the cabinet doors I made for our kitchen remodel. The hinges were easy to install and work fine. The hinges arrived on time and were packaged well.
It was great! I did my research and you had the best deal. I bought two items and they were complete. The instructions were extremely helpful. I will definitely be buying more items from cabinetparts.com in the future. Thank you!
It took way too long to get the parts. I'd have gladly paid a few bucks more to have it shipped faster. It took 8 days to get to me. I can't imagine the small parts weighing very little would have cost much more to ship by air. Other than that, the parts worked perfectly.
I ordered hinges. Once they arrived, sadly, there is no hardware included. Only to find out after the fact that the hardware is sold separately. Disappointing since the hinges were late as is. Now I must wait again, for hardware to ship.
They are rude, do not return phonw calls so 30 return policy gets eaten up waiting for them to call you back... will NEVER do business with them
I experienced a significant delay in the delivery. Also, although I believe the cabinet hinge will fit, I think I will have to have new holes drilled into the cabinet and therefore need to find someone to install them. I'm not happy about this.
I love the hinges, they fit perfectly...i have one question...i ordered 50 pair of hinges, when i meant to order just 50 hinges. I have like 43 extra...is there a way to ship them back to you, in that i don't need them?
Thank you,
Lucas
The website was easy to use. I liked the suggestions for a base plate.
The only problem I have is that the suggested replacement hinges are awful looking. They are much much bigger that the original hinge, even if they have the same screw hole placements.
These drawer slides were difficult to install and had to be custom fitted, even though they say they are for 3/4 inch drawer thickness.
I was very pleased with the price, speed of delivery and mostly the quality of the parts I ordered. They fit perfectly and exceeded my hopes for the project I was working on. I now have a pull-out shelf for my desk that is solid as a rock.
I ordered soft close hinges. When I received my order I realised I didn't order enough. I ordered more. The second shipment was incorrect so I contacted customer support. The order was replaced with expedited shipping at no extra cost and had the correct parts in two days. I can say I am definitely satisfied and that the customer service exceeded my expectations greatly.
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