CabinetParts has a rating of 4.4 stars from 2,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.
Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.
I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.
My order was very easy to place and received in a few days! I had no problem replacing them. Thank you.
Fast shipping, great price...huge selection! Constant email updates as order was received, shipped and arrived.
Easy purchase quick delivery boxed to perfection you should find these brilliant and almost invisible under your cabinet tops!
Great company. Quick delivery. Item was exactly as described. Will purchase from CabinetParts.com again.
Product as described, fast shipping. Will order more products in future. Great company to do business with.
Products seem to be in stock and are shipped quickly.
Pricing reasonable, but shipping costs very high.
Good overall experience. Hardware provided was delivered quickly and without issue. Would purchase from CabinetParts again.
I've ordered cabinet hinges several times in the past and, as always, they were delivered very quickly.
Good quality product. Quick order fulfillment and shipping. Highly recommend. Will use again when the need arises.
I wanted guidance on buying the right hinge. I was referred to the webpage. The hinge didn't end up fitting and I had to drill new holes in the cabinet doors. That said the hinges are well made and work perfectly. I think generally they assume you know what you are doing because there were no installation instructions. I would caution this as a DYI project. Spent a great deal of time on FaceTime with friends who had more experience than me.
Thanks for having what appears to be the exact replacement rollers! Not only are thet the same shape and size as the original - they ARE the same ones made by the same company as the original! This may have been my first contact with cabinetparts.com but it certainly will not be my last! You seem to have it all!
I received the hinges in a timely manner, but when I tried to use them realized that they were not the hinges I needed. I plan on returning them as soon as Fed-EX is opened again. Covid-19 has shut them down in our area. I ordered the correct hinges, but have not heard that they are shipping as of yet.
Fairly easy to find the cabinet parts I needed to fix a broken cabinet hinge. I only wish I had purchased 2 at the same time. I also find shipping costs exorbitant. $8 to ship a hing seems a bit too high.
Anyway generally good service.
Easy to find parts and correct base for my specific cabinet hinge. Fast shipping too!
Overall pretty good, fast shipping. Website was a little clunky, parts received were of good quality, however they needed to shipped in a stonger box, the box was torn open on one end due to drawer slides moving in the box during shipping.
I received my order, but I had canceled part of this order and was never refunded the money for that part that was cancelled.
We ordered just before midnight on the 3rd and paid for one day shipping. I called the following day to change the hinge type but was told it was too late as the order had already been shipped. Called the next day to check status and was told order could not be found in the system. Call back from rep later that afternoon (she left a voice mail) said she found the order but it hadn't shipped yet and would wait for our call back to see if we wanted it still. I called the next morning to cancel because we had to buy the hinges at the local hardware store in order to meet our deadline, but was told she went ahead and shipped it. Order arrived the following day but it was too late. We spent 3 times more on the parts at the hardware store than our online order and now dealing with the return process. I was pretty disappointed in the whole experience and am not interested in using this place again.
They had the prarts we needed. Shipping was fast, we got it with a few days of ordering. The packaging was good as well.
The website worked well for choosing the right hinge to replace my broken ones. The only problem I had was that, apparently, the only hinge I was directed to was for a frameless cabinet, while mine are face-framed. I had to install spacer blocks, which was not a problem. The hinges were from the same manufacturer, though mine were 15+ years old. All in all, I am very satisfied with everything. Thanks.
The wait times to speak to a rep for product clarification, returns, etc. are EXCESSIVE and call backs are rare at best. In fairness, once a rep is contacted, the service is generally helpful and responsive.
I discovered upon opening the box that the Member/door mount on one side was detached from the unit. The member/door mount was laying loose in the box with 1 screw and the metal piece to hold the unit in the bottom of the box. The screw holes were stripped out. Contacted Chat to bring to your attention. Chat stated they couldn't help and referred to CS who was to contact me within 4 hours or less. 4 hours came and went. No call/email from CS. Next day received email from CS. Not much help.
I ordered three cabinet hinges after emailing my measurements, including a picture of my hinges. The ordered hinges were not even close to fitting. I realize I may have to drill new holes, but the overall size wasn't close.
Purchase was delivered fast. Product was good quality. They didn't send any instuction on how to mount product
I am very delighted with the product and the phonominal customer service. My fault, I ordered the wrong hinges for my project. I called and reordered the correct ones before mailing back the wrong ones. (Still waiting for that refund). I ordered on Monday and got the new hinges on Thursday. I am so pleased and my cabinets look great! Thank you.
I received the part quickly timely and just what I ordered as shown on the site
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