• CabinetParts

CabinetParts

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Overview

CabinetParts has a rating of 4.4 stars from 2,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

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Positive reviews (last 12 months): 91.2%
Positive
186
Neutral
13
Negative
5

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2,241 reviews

12
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How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,669)

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customer service (131) cabinet parts (69)
Thumbnail of user deeppowdert
DeepPowder T.
1 review
0 helpful votes
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August 22nd, 2020
Verified purchase

Packing was terrible. Good thing the slides are pretty tough but it's still amazing some or all didn't escape the carton.

But have to say delivery was fast.

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Susan D.
1 review
0 helpful votes
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July 4th, 2018
Verified purchase

Only concern was that when delivered, there was a large whole in the box. You could see the draw slides sticking out. Fortunately they weren't damaged.

Thumbnail of user ns340
New Jersey
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

Very nice, very good, exactly what i was looking for,

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Steve B.
1 review
0 helpful votes
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July 19th, 2020
Verified purchase

Will order all my cabinet parts here going forward. The online process was so user friendly. Not like the 'I will get to you when I can in store experience at The Home Depot'. Thank you.

Thumbnail of user edwinm405
West Virginia
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

Works as it should.
Video was hard to understand and required a cabinet mechanic to explain.

Thumbnail of user virginiam1222
Texas
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

Good.
I returned the pulls to FedEx yesterday. They were a little larger than I like.

Thumbnail of user stevenw1844
Florida
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Perfect, all parts ordered came as ordered, on time, installed for customer who was very happy

Thumbnail of user davidm8767
Tennessee
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Received the parts but also needed the base plates. So I had to order those separate.

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James T.
1 review
0 helpful votes
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September 20th, 2019
Verified purchase

Your checkout procedure needs a review. When I accidentally ordered more than I wanted I had to jump around getting the number down. Happened on the delete cart number by accident. YUK.

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Roger T.
1 review
0 helpful votes
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January 13th, 2019
Verified purchase

The site offered many options and it was simple to find an option for my steel case file cabinet. I would recommend this site. I know I will repeat my business here.

Thumbnail of user souptonutsi
New York
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

I ordered a bunch of drawer slides and hinges and they all arrived within the week.

Thumbnail of user joshuag746
Tennessee
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

It arrived way quicker than expected. It was a quality American-made part. I am very satisfied.

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Cameron B.
1 review
0 helpful votes
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February 12th, 2019
Verified purchase

Very positive. It would have been more helpful if the website could have noted that the mounting brackets don't come with the hinge. I was able to make my old brackets work.

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Mark S.
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

I was sent 6 vacuum filters that all came as individual packages. I receive 5 of the 6, but thought that maybe one was lost, but it showed up a few day later... So all is good. Thank You!

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Douglas V.
1 review
0 helpful votes
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June 15th, 2020
Verified purchase

The part I ordered was listed as a substitute for an existing hinge. It isn't. So I'm not happy in that I received wrong part but it was inexpensive enough that I don't want to deal with this anymore

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james d.
1 review
0 helpful votes
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January 15th, 2020
Verified purchase

Product is missing parts. Customer service does not have a real live person you can talk to about the issue. Still waiting for someone to get back in touch with me about the missing parts

Thumbnail of user johng8031
John G.
5 reviews
0 helpful votes
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December 19th, 2019
Verified purchase

After a few discussions with your staff we figured out which parts I needed and we ordered them. Efficient staff and expeditious delivery. Thank you so much!

Thumbnail of user kayb681
Kay B.
4 reviews
0 helpful votes
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December 5th, 2018
Verified purchase

Every time I buy something from cabinetparts, the parts are excellent quality and last. When I don't know what to buy, customer service provides the answer. Thanks.

Thumbnail of user jeremyh1182
Jeremy H.
2 reviews
0 helpful votes
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August 27th, 2018
Verified purchase

Lowest price on this particular hinge that I could find anywhere. Ordering process was simple, order was received on time, and the part was installed without issue.

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Gerald C.
1 review
0 helpful votes
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March 12th, 2020
Verified purchase

Had one part that was incorrect as received. Called customer service and emailed description and photo. Had to call a second time before the replacement was shipped.

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Lauren N.
1 review
0 helpful votes
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February 4th, 2019
Verified purchase

The handles I purchased exceeded my expectations and came in very quick time frame! I am very pleased with this company and would order again from them!

Thumbnail of user reneem1005
Renee M.
1 review
0 helpful votes
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February 7th, 2020
Verified purchase

I was beyond pleased! Every question I had was answered the exact replacement parts were sent and more easily installed. I would recommend you all to everyone

Thumbnail of user caraf84
Cara F.
1 review
0 helpful votes
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May 15th, 2020
Verified purchase

Great inventory to choose from. Easy to select and purchase items. I was pleasantly surprised to receive my order yesterday because my shipping update said it wouldnt ship until 5/19.

Thumbnail of user adamb1777
Portugal
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Quick and easy laminate order. I will be doing it again and again. Thank you.

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Thumbnail of user philipa527
Philip A.
1 review
0 helpful votes
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June 25th, 2020
Verified purchase

Unfortunately I ordered the wrong size hinge and I have to return as my overlay is 3/4 but ordered 1/2 inch. It was completely my error and you people were excellent to deal with.

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Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

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Richard W.
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