• CabinetParts

CabinetParts

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Overview

CabinetParts has a rating of 4.4 stars from 2,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

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Positive reviews (last 12 months): 91.2%
Positive
186
Neutral
13
Negative
5

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2,241 reviews

12
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How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,669)

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customer service (131) cabinet parts (69)
Thumbnail of user craigb1100
New York
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

Had a challenging install, person on phone was fantastic in figuring out a solution.

Thumbnail of user joshuaf591
Florida
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Easy to find the perfect part we needed to repair our cabinet. Great value!

Thumbnail of user kene194
Oregon
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

Fast and convenient, easy to order from catalog will continue to use this company

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Nick O.
19 reviews
0 helpful votes
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July 19th, 2020
Verified purchase

I needed cabinet handles to match existing handled. Cabinetparts.com had a large selection that included what I needed. The price was good and the delivery was very fast.

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KCroft E.
1 review
0 helpful votes
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September 19th, 2019
Verified purchase

Great experience! Competitive prices for outstanding products. Our order arrived on time and with all pieces looking fantastic! We are very pleased with our purchase and with Cabinetparts.com

Thumbnail of user jimmyd273
Wisconsin
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Found the website easy to navigate and found exactly what I was looking for.

Thumbnail of user jeanmarcd16
Canada
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

I'm looking for a specific product, to replace a broken part!
I find it witn CabinetParts.

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Wynne P.
2 reviews
0 helpful votes
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March 23rd, 2020
Verified purchase

So far so good. My first order was 80.00 for 80 hinges, this order was 30 hinges less and it is 134.00. Not happy with that experience. But, satisfied with the hinges I received.

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Richard S.
2 reviews
0 helpful votes
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December 31st, 2018
Verified purchase

Cabinet Parts offered the elegant modern drawer pulls I was looking for at the best price and fulfilled my order quickly and easily. They installed easily in my new cabinets and they look great.

Thumbnail of user silvanoc13
Colorado
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Received and used. Working. It is a difficult part to find and I'm glad you had it.

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Anyta A.
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

Shipping cost was exorbitant for such a light box. I had to order five bins to get free shipping. Which was about the same as ordering the two I actually needed.

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Stewart W.
1 review
0 helpful votes
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December 17th, 2019
Verified purchase

I ordered the incorrect parts on line. I have contacted customer service and supplied pictures and what numbers are visible and asked for the correct part numbers. So far no answer.

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ted f.
1 review
0 helpful votes
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September 28th, 2019
Verified purchase

I only live approx. 120 miles from your location. I live in Brandon Fl. It took approx. 10 days to receive this order. Much to long to travel across the state.

Thumbnail of user vivienl32
Vivien L.
1 review
0 helpful votes
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June 26th, 2020
Verified purchase

Thank you for shipping the parts in a very timely manner. My contractor will be here in the next few days to install the parts. Hopefully they are the correct ones.

Thumbnail of user waynev266
Minnesota
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

Received my items as ordered and on time. Great Job!

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James L.
1 review
0 helpful votes
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July 30th, 2018
Verified purchase

It seems like it took a long time to get my order. I think I should be able to receive ordinary things within 3 or four days but if I recall it took two to three days before you processed it.

Thumbnail of user robertb11054
Robert B.
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

Quick and easy. Had shopped around for hinge entered number on back of hinge and it popped up. Made a quick purchase. Cabnet door installed after being off for past few months

Thumbnail of user johnr8034
John R.
7 reviews
0 helpful votes
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August 15th, 2020
Verified purchase

Had ordered the accuglide drawer glides.
Only needed 3 to replace glides in our bathroom. After some modifications to existing structures they were easy to install and seem to work very well.

Thumbnail of user chrish4224
Chris H.
24 reviews
0 helpful votes
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June 27th, 2020
Verified purchase

The representative I was dealing with for my hinge order was very helpful and even sent me instructions on how to measure to make sure I ordered the correct hinge. Hinge is in and working great!

Thumbnail of user atuld9
New Jersey
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Wish shipping was bit cheaper but I got what I need for my cabinet which was built sometime back

Thumbnail of user lingchunt
California
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

It will be better if you send me tracking number to my email so I will know it status.

Thumbnail of user arthurm923
Arthur M.
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

They have a good selection but would have preferred speaking with someone to order because what I thought was the part I needed turned out to be the wrong part.

Thumbnail of user markh5840
Mark H.
1 review
0 helpful votes
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March 28th, 2019
Verified purchase

I find the buying guides very cumbersome. Rather than allowing me to select the drawer size, I was required to go through selection devices that made no sense to me.

Thumbnail of user crystalb979
North Carolina
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Came in timely order and got what I expected will do business again thank you

Thumbnail of user sarad966
Sara D.
15 reviews
0 helpful votes
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May 3rd, 2020
Verified purchase

I got the parts but they are just slightly different from what I need. I am returning them with a photo of the part I need next to what I originally ordered to see if that part is in stock.

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Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

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Richard W.
Typically does not respond to reviews

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