• CabinetParts

CabinetParts

Write a Review

Overview

CabinetParts has a rating of 4.4 stars from 2,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 91.2%
Positive
186
Neutral
13
Negative
5

Instant Feedback

2,241 reviews

12
See all photos
How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,669)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (131) cabinet parts (69)
Thumbnail of user eves123
Tennessee
1 review
0 helpful votes
  • Send Message
August 4th, 2023
Verified purchase

I ordered wrong ones first and got the second ones in 3 days

Thumbnail of user alysonw46
California
1 review
0 helpful votes
  • Send Message
October 8th, 2023
Verified purchase

Item was just as described and what I was looking for.

Thumbnail of user karenv1410
California
2 reviews
0 helpful votes
  • Send Message
October 20th, 2023
Verified purchase

Shipping fees a little high. But overall nice quality and quick delivery.

Thumbnail of user deans772
Dean S.
5 reviews
0 helpful votes
  • Send Message
April 20th, 2019
Verified purchase

Overall it was a good experience and great prices. I didn't initially receive a confirmation email, but after contacting customer service I had a confirmation and tracking number a couple days later.

Thumbnail of user rogerl916
Roger L.
1 review
0 helpful votes
  • Send Message
May 26th, 2020
Verified purchase

Sorry but nobody sent me a email when my order was shipped I had to email you! With that being said my order was complete and I am happy with the slides

Thumbnail of user scottc2331
Kentucky
1 review
0 helpful votes
  • Send Message
May 21st, 2023
Verified purchase

Great variety of in stock materials and saved me a ton of money.

Thumbnail of user jahonl
Oregon
1 review
0 helpful votes
  • Send Message
January 20th, 2023
Verified purchase

Got the item I wanted and it's exactly what I needed. Thank you.

Thumbnail of user johna4730
Florida
1 review
0 helpful votes
  • Send Message
March 6th, 2023
Verified purchase

Always delivery on time and the fit of the hinges are also perfect.!

Thumbnail of user matthewg2070
Matthew G.
1 review
0 helpful votes
  • Send Message
March 1st, 2020
Verified purchase

Order arrived timely but was incomplete (missing one complete pair of latch mechanisms) and had no screws. Please send a new pair of latch mechanisms ASAP!

Thumbnail of user johnw9081
John W.
1 review
0 helpful votes
  • Send Message
July 12th, 2018
Verified purchase

The email responses took to long and when the part was 2 days longer then said arrival date I sent a email to check on the status and never got a response, however the part arrived the next day.

Thumbnail of user tomm3029
Tom M.
1 review
0 helpful votes
  • Send Message
July 5th, 2018
Verified purchase

Was trying to replace a drawer slide. Found drawer slides at the local building supply but lacked the hardware to mount it. Found everything I needed at you website.

Thumbnail of user mikeb3040
Texas
1 review
0 helpful votes
  • Send Message
January 17th, 2023
Verified purchase

What I ordered arrived. And work perfectly. I will order more as. Needed

Thumbnail of user jeroldk4
California
1 review
0 helpful votes
  • Send Message
September 19th, 2023
Verified purchase

Parts where fair priced and easily available and for filled are needs.

Thumbnail of user andrewm2784
Utah
1 review
0 helpful votes
  • Send Message
April 7th, 2023
Verified purchase

Very impressed that for such a small order I got such great service.

Thumbnail of user andrewd2310
Andrew D.
1 review
0 helpful votes
  • Send Message
October 5th, 2020
Verified purchase

Good - have used previously. This time the order was smaller and came in under 3 shipments & different days. Tracking shipments was not as clean this time as last.

Thumbnail of user dimaggiow
DIMAGGIO W.
1 review
0 helpful votes
  • Send Message
August 11th, 2020
Verified purchase

I call regarding information of about a template for hinges. It took several efforts to get information and after that I didn't get the correct information.

Thumbnail of user chrisj1577
Virginia
1 review
0 helpful votes
  • Send Message
October 17th, 2023
Verified purchase

Excellent value. Good quality. Fast delivery! Will definitely shop with you again.

Thumbnail of user tawfict1
Tawfic T.
1 review
0 helpful votes
  • Send Message
January 28th, 2020
Verified purchase

We needed supplies to fix some of the drawers in our offices, it was easy to find cabinet parts and get what we need in the professional manner we placed and received our order.

Thumbnail of user laurar2658
Florida
1 review
0 helpful votes
  • Send Message
October 15th, 2023
Verified purchase

I purchased teak floors for my new outdoor bathroom, looks absolutely gorgeous!

Thumbnail of user carolg2449
Carol G.
1 review
0 helpful votes
  • Send Message
May 21st, 2020
Verified purchase

The site was easy to navigate and the ordering process was easy. My order arrived within a week. The parts are exactly as described and work great. I will be ordering again as the need arises.

Thumbnail of user brendaf1440
Brenda F.
2 reviews
0 helpful votes
  • Send Message
May 15th, 2020
Verified purchase

I opened my order yesterday. I ordered three standards, and I received two of the correct ones, and one different one. I will be contacting you about that.

Thumbnail of user rickm1182
Texas
1 review
0 helpful votes
  • Send Message
October 9th, 2023
Verified purchase

Delivered on time and for a competitive price. Will use again

Thumbnail of user mjj66
New York
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

The cabinet door and drawer pulls look great and we're delivered quickly.

Thumbnail of user briana1910
Brian A.
16 reviews
0 helpful votes
  • Send Message
June 26th, 2020
Verified purchase

Found handle I was looking for from the mfg. Price was decent and product is solid. They don't ship long bolts for drawers in the package, only short ones for doors.

Thumbnail of user kerinl6
California
1 review
0 helpful votes
  • Send Message
October 3rd, 2023
Verified purchase

Received in good condition. Minimal installation directions included. Will look for online.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

Company Representative

Thumbnail of user richardw170
Richard W.
Typically does not respond to reviews

How do I know I can trust these reviews about CabinetParts?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CabinetParts?