• CabinetParts

CabinetParts

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Overview

CabinetParts has a rating of 4.4 stars from 2,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

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Positive reviews (last 12 months): 91.2%
Positive
186
Neutral
13
Negative
5

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2,241 reviews

12
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How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,669)

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customer service (131) cabinet parts (69)
Thumbnail of user jerryb1184
Kansas
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

I was able to locate the exact components needed for my project in an efficient manner

Thumbnail of user roeb17
Florida
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Received early, installed in less than 15 minutes and works as designed.

Thumbnail of user thomasm4451
Florida
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

No issues. All good! Shipping very fast. Good quality and not expensive.

Thumbnail of user annag1429
Oklahoma
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

We had the wrong order delivered to us but the correct one came in the next day in great condition.

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Wayne F.
1 review
0 helpful votes
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November 13th, 2018
Verified purchase

Was able to find the exact cabinet door hinges I needed and the shopping experience was easy. The order was completed and delivered in a timely fashion.

Thumbnail of user normant224
Indiana
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Great! I received the parts and they were exactly what I needed.

Thumbnail of user dr.deborahk
Maryland
2 reviews
0 helpful votes
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February 27th, 2023
Verified purchase

The website tool that helps make the appropriate purchase is a God-send!

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Kenneth Z.
2 reviews
0 helpful votes
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October 1st, 2020
Verified purchase

I received many damaged/flawed cabinet pulls which is not the issue. The issue was the process I had to go through to get them exchanged. I would not recommend someone else to use cabinetparts.com

Thumbnail of user alanb1745
Alan B.
2 reviews
0 helpful votes
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July 8th, 2018
Verified purchase

Easy to select replacement hinges from the online descriptions. The price was very reasonable. The order was received within a week of order placement.

Thumbnail of user chrisf2034
chris f.
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

I like the fact I could use the part number for my old hinge daughter information on the hinges self to find a newer hinge with the same information on it for soft close

Thumbnail of user montek32
Monte K.
3 reviews
0 helpful votes
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February 13th, 2020
Verified purchase

Had some questions about which hinges. I chatted w/ Josh who sent info to Doug. Doug emailed with some questions. I sent a picture of what I was trying to do with product suggestions.

Thumbnail of user lesh124
Arizona
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

I have always been extremely happy with the products and service. Very friendly folks

Thumbnail of user bernardh270
bernard h.
1 review
0 helpful votes
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May 26th, 2020
Verified purchase

NEEDED HELP CHOOSING THE RIGHT HINGE
WITH NO ONE TO SPEAK WITH REGARDING SELECTION
I ordered hinges that were recommended by your company
I received my order
They were the wrong hinges
Needed to return them
Received an RMA without an RMA number AND NOT TO BE FOUND ON SLIP
Can not return without a number
Awaiting RMA number for return shipping
Emailed many times and never received clear answers or RMA NUMBER
This could have all been a very simple process had there been someone live to speak with

Thumbnail of user darrene118
Darren E.
1 review
0 helpful votes
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April 8th, 2019
Verified purchase

Online staff (email) staff work with pictures to determine the hinges I needed. I have already replaced the broken hinges with shipped hinges. Thanks for your support. Have a blessed day.

Thumbnail of user joycec1100
Virginia
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

I received my item very quickly and it works very well.

Thumbnail of user cindyc2062
Cindy C.
6 reviews
0 helpful votes
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May 4th, 2020
Verified purchase

Website easy to use. Items thoroughly and accurately described. Communications timely and plentiful. Delivery quick, items well packaged. Follow up timely and sufficient.

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Christie K.
1 review
0 helpful votes
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August 19th, 2018
Verified purchase

You had a great selection of hinges and I found the exact match to my kitchen hinges. We were painting the cabinets and had to replace several hinges.

Thumbnail of user stephaniey666
New Hampshire
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

They had what I needed and the order was easy. They had a very large selection.

Thumbnail of user timothyp1267
Timothy P.
1 review
0 helpful votes
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July 4th, 2018
Verified purchase

The part is not quite a direct match, will require creating space within the cabinet to make fit. Also, the holes do not match hence, the fit of the doors is concerning.

Thumbnail of user edm958
Florida
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

Quick delivery and as described. Well pleased with the delivery time.

Thumbnail of user darlenes606
Connecticut
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Everything came as expected I ordered these and they came fast

Thumbnail of user lynns1268
New Jersey
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

I received my replacement hinges and they fit and work perfectly.

Thumbnail of user dennism2714
Dennis M.
1 review
0 helpful votes
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December 27th, 2018
Verified purchase

The parts were exactly the replacements I need. I installed them and fixed the problem cabinet. Your site was exactly what I needed to Identify which parts to buy.

Thumbnail of user fredk430
Fred K.
1 review
0 helpful votes
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July 1st, 2018
Verified purchase

This was the only site that let me know that the Blum hinges I was looking for were no longer available, but had the foresight to let me know what the replacement was.

Thumbnail of user robertm7605
New York
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

Great replacement hinge part recommendation and advice for a discontinued hinge!

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Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

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Richard W.
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