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CabinetParts has a rating of 4.4 stars from 2,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.
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2,241 reviews
Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.
I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.
Received order but parts were missing. Called customer service I guess there working on it
Excellent help from their support team. Able to confirm the required replacement hinge options before placing an order. Online videos and installation documentation was fabulous
Easy ordering and great selection. So much more than the local big box stores.
Good experience all around. Easy to order and choose parts
Order and delivery went smoothly, just what you want when placing online orders
Fast delivery, everything arrived in good condition although packaging could have been improved on.
Fast shipping, great customer service and product was better than expected.
It took one month to receive the order, so I was pleased.
I was actually only looking for piece that goes in to make existing hinge soft close
Always fast, easy process and accurate. Excellent customer service.
Not great overall. Slow processing. Minimums fees. Shipping fees are pretty high. Good enough selection but not sure if the overall experience is worth repeating
The gentleman was very good, but I don't think he fully understood the issue. He explained that I would get the drill piece separately, I understood, but he didnt understand the issue with the hinges. The hinges ordered were KV-8080HKEZSEB. I received KV8080HKS-SAL-EB. The statement said could not match the my part number. On the ones I received the two pieces that mount to the frame of the cabinet do not have the oiled bronze/black finish, they are silver colored.
I was able to find exactly what I needed. The site was easy to navigate.
I had one problem though, I thought I could use the remainder of the mounting hardware from the old hinges. I have after much analysis...figured out I cannot use the old parts. I know your site did ask me if I needed it with a pop up window...I declined. Could you tell me what those remaining parts are so I can order them and get my cabinet back in working order?
I bought the following hardware: Part number GHA148.322.53.0815 (Grass Nexis Screw on 110 degree Half Overlay Hinge - Self Close, and BLD-CPLH-110HALFSC 110 soft close clip CAM hinge half overlay. My confirmation number was F*******, My work order was: MART*******.
If you could provide me with that optional hardware information.I would greatly appreciate it.
Thanks,
Leonard
Was not an exact match and cabinet doors don't line up with drawer above. Holes in hinge don't line up with holes in cabinet. Original hinge is Grass 860-047 W15 01.
It was good. Purchased during COVID-19 lockdowns, so response time to a chat question was much longer than normal. However, answer was received, product was ordered and package received. Thanks
Need to adj ord after it was placed. It was easy, but recieved recieved one 12" glide in place of one of the 14".
Didnt contact supplier about thr error.
I was able to use it.
Finding replacements for drawer organizers to replace some that had worn out was the goal. Cabinetparts.com had a perfect match. I am beyond pleased.
Parts came in two shipments and took longer for the mailed ones. My fault because I only get mail box number and didn't think to give street address.
Everything came quickly and these are high-quality cabinet parts. My kitchen looks like I hired a very expensive contractor, but I did it myself!
We called about inventory of a discontinued product. The service rep called back and verified that enough pulls are on hand to fulfill our order.
Order shipped in 3 shipments only got shipping information on two which raised a concern about if I would receive my complete order
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