• CabinetParts

CabinetParts

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Overview

CabinetParts has a rating of 4.4 stars from 2,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

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Positive reviews (last 12 months): 91.3%
Positive
188
Neutral
13
Negative
5

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2,241 reviews

12
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How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,671)

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customer service (131) cabinet parts (69)
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Patrick H.
1 review
0 helpful votes
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September 2nd, 2019
Verified purchase

Very easy to find what I wanted. Full descriptions. Parts were very high quality. My daughter was able to install everything without issues.

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Jenny M.
7 reviews
0 helpful votes
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January 29th, 2020
Verified purchase

Been ordering from cabinetparts.com for many years. Never have any trouble and my order arrives in good shape and in a timely manner.

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Nicholas A.
1 review
0 helpful votes
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October 6th, 2018
Verified purchase

This is a fantastic service, especially as you can discuss what you need with a pro, just avoids disappointments, returns and increases confidence.

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Galen M.
1 review
0 helpful votes
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August 13th, 2020
Verified purchase

I was needing drawer guides for a particular job. Kurt immediately provided the information I needed to purchase guides that fit my needs.

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Andrea B.
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

The hinges are nice but they are a lot darker than I wanted. Almost black. They don't look good with my cupboards so I will be returning them.

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George T.
20 reviews
0 helpful votes
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June 13th, 2019
Verified purchase

Web site was good, but no instructions with package as replacement hinges. I had to deepen the cup and setting the base plate was trial and error. We

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Robert P.
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

The order was shipped faster than I had time to change it! But that's ok as long as they take back the extras' I didn't need, or use.

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Arnold S.
1 review
0 helpful votes
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March 3rd, 2019
Verified purchase

I ordered cabinet hinges as per your web site, but did not find out that base plates did not come with the hinge and had to separately ordered.

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James P.
17 reviews
0 helpful votes
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July 21st, 2020
Verified purchase

Promptly received drawer slides ordered.
Very satisfied with both quality of merchandise ordered and timely delivery.

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Rita E.
1 review
0 helpful votes
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March 12th, 2020
Verified purchase

Great company experience, quick delivery and always available and ready to answer any questions I have!

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GERALD R.
1 review
0 helpful votes
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January 6th, 2020
Verified purchase

Found that I did not need to replace the entire hinge, only the broken mounting plate, SUPER ond much less cost. Thanks

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REED R.
1 review
0 helpful votes
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February 7th, 2020
Verified purchase

I don't know why but my order came in two small boxes. They arrived in two separate days?
The total order is as expected, high quality pieces.

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Jeanne H.
1 review
0 helpful votes
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November 24th, 2019
Verified purchase

Easy to order. Easy to install. Arrived super fast! I was just needing new hardware for a cabinet update. I'm so glad I found these! They're perfect!

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Julia M.
1 review
0 helpful votes
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September 2nd, 2020
Verified purchase

I no longer need the parts and wanted to return them but I never got an email with return information as requested.

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Rodney O.
4 reviews
0 helpful votes
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May 13th, 2020
Verified purchase

Parts delivered fast! I knew from reviews that the hinges did not come with screws but my current Hinges' screws work perfectly.

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Christine T.
1 review
0 helpful votes
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June 23rd, 2018
Verified purchase

Shipping costs very high and product descriptions not clear. "Paint quality" means hollow core MFD, not wood.

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Terry C.
1 review
0 helpful votes
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January 13th, 2020
Verified purchase

The Hinge template will not work on a rabbited jamb without modifications. Should be explained prior to purchase as well as in the video.

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Joseph C.
19 reviews
0 helpful votes
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September 19th, 2019
Verified purchase

Most products are available. Reasonable prices. Shipping is markedly higher than that of MOST competitors.

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Ty T.
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

Shipping was half the price of the total order. I haven't opened the package yet, but look forward to using it.

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Philip B.
18 reviews
0 helpful votes
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May 26th, 2020
Verified purchase

The "one promo code per item" policy should be displayed in the product splash page where the promotions are first presented.

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DAVID S.
1 review
0 helpful votes
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June 26th, 2018
Verified purchase

Glad to have found your site which was through Blum Hinge. Your installation video's were great along with your customer help!

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James L.
1 review
0 helpful votes
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April 29th, 2020
Verified purchase

I only received the last part of my order on 04/28/2020. The hinges could no be used with out the screws.

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Laurence F.
1 review
0 helpful votes
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August 22nd, 2018
Verified purchase

Had an issue in filling the order but was corrected. Experienced a delay in my project but can now complete it!

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Rivona W.
1 review
0 helpful votes
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July 27th, 2020
Verified purchase

I wish I had the screws and instructions delivered with the hinges. It seems that you assume that all orders are being done by professionals.

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Toufeeq A.
1 review
0 helpful votes
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November 25th, 2019
Verified purchase

Easy and quick transaction. Good product at a good price. I only wish they had given a template to ease the installation of the handles.

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Richard W.
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