• CabinetParts

CabinetParts

Write a Review

Overview

CabinetParts has a rating of 4.4 stars from 2,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality, and quick delivery. CabinetParts ranks 739th among Furniture sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 91.3%
Positive
188
Neutral
13
Negative
5

Instant Feedback

2,241 reviews

12
See all photos
How would you rate CabinetParts?
Top Positive Review

“Great customer service.”

Jeff L.
10/1/24

Great. Was given the actual company contacts, they solved the back left and right drawer slide support systems. All good. Great products for what I am doing. I would highly recommend to give this company a chance they go above and beyond to make your orders right. Thanks to all, and may God Bless you all.

Top Critical Review

“Multiple problems with very simple order and inefficent support”

Matt B.
10/5/24

I ordered 2 pairs of hardware so 4 different parts. The first set arrived and half of the 22 pulls had tighter thread openings than the other half. The screws would easily twist into 11 of them but would stop after 1 rotation on the other half. Customer support helped me place another order because i needed these ASAP and they couldn't tell me how long it would take for replacements to come in. I ended up forcing the screws into the hardware and it wasnt great or easy but i got them to work so i cancelled the backup offer - that is still in process. The other shipment arrived with the correct pull but instead of the matching knobs, there were other longer handles. Again customer support answered me right away but they said they didnt know how long it would take to get the correct knobs which i need to get ASAP. Still waiting to hear about that.

Reviews (2,671)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (131) cabinet parts (69)
Thumbnail of user stevet1798
steve t.
1 review
0 helpful votes
  • Send Message
July 26th, 2020
Verified purchase

Bait and switch, did not receive what I paid for and what the invoice said was shipped. No response from you except a computer response

Thumbnail of user irat39
Ira T.
1 review
0 helpful votes
  • Send Message
December 24th, 2019
Verified purchase

I was able to find a replacement hinge as a suitable substitution for a hinge that is no longer being manufactured. You save the day!

Thumbnail of user marys7473
Mary S.
1 review
0 helpful votes
  • Send Message
December 11th, 2018
Verified purchase

I sent pictures of the broken hinge I needed. Received an email with the best matching hinge available.
Ordered a set to match fit well.

Thumbnail of user jessn279
Jess N.
17 reviews
0 helpful votes
  • Send Message
September 17th, 2020
Verified purchase

Doug on the phone & Kiara online were both super helpful & efficient in handling my issue, thanks alot!

Thumbnail of user georged1708
George D.
1 review
0 helpful votes
  • Send Message
January 28th, 2020
Verified purchase

My online experience with CabinetParts.com was excellent. My orders were shipped to me within 2 to 3 day after ordering.

Thumbnail of user clydef68
Clyde F.
1 review
0 helpful votes
  • Send Message
October 26th, 2019
Verified purchase

Have used Cabinet Parts on three occasions and have absolutely no complaints...will use them again should I have a need!

Thumbnail of user cheriew115
Cherie W.
1 review
0 helpful votes
  • Send Message
December 13th, 2018
Verified purchase

Just what I was looking for, and the price was better than I found anywhere else. Really updated my kitchen.

Thumbnail of user bobe735
Bob E.
21 reviews
0 helpful votes
  • Send Message
July 10th, 2018
Verified purchase

Website was very informative and the videos were helpful (especially the one that showed exactly what came in the box)

Thumbnail of user joyced751
Joyce D.
1 review
0 helpful votes
  • Send Message
July 15th, 2020
Verified purchase

The blowers offered fit our wood hoods properly. The price is good and delivery is speedy. We will order again.

Thumbnail of user daniyyelm1
Daniyyel M.
1 review
0 helpful votes
  • Send Message
May 10th, 2020
Verified purchase

The website was easy to use and was the only place I could find that had what I needed! I will always come here for my cabinet projects.

Thumbnail of user sharonl2300
Sharon L.
7 reviews
0 helpful votes
  • Send Message
August 31st, 2018
Verified purchase

Cody helped us figure out what hinge we needed. He was VERY helpful and we appreciate the time he spent with us via email

Thumbnail of user katherinev424
Katherine V.
1 review
0 helpful votes
  • Send Message
January 21st, 2020
Verified purchase

I was granted a return label however I had to pay more to ship the wrong hinges back then what I paid for them.

Thumbnail of user lennoxa7
Lennox A.
1 review
0 helpful votes
  • Send Message
July 6th, 2019
Verified purchase

It is very helpful to ensuring the correct products is delivered promptly to have jobs completed I must stay I will refer u guys

Thumbnail of user silkes16
Silke S.
1 review
0 helpful votes
  • Send Message
October 13th, 2020
Verified purchase

Great experience, great product! I was so happy to find exactly what I needed from you all. My order arrived quickly and ready to install. Thank you!

Thumbnail of user whitneya127
Whitney A.
1 review
0 helpful votes
  • Send Message
April 22nd, 2020
Verified purchase

I received what I ordered in a timely manner, the order was correct, and just what I needed. The prices on this site can't be beat either!

Thumbnail of user paulm6094
PAUL M.
1 review
0 helpful votes
  • Send Message
June 26th, 2020
Verified purchase

Received part but have not installed yet. It looks right but won't know for sure until I install it.

Thumbnail of user alano393
Alan O.
1 review
0 helpful votes
  • Send Message
May 25th, 2020
Verified purchase

I've had a great experience with cabinetparts.com every time I've ordered items. Always shipped quickly and at great prices.

Thumbnail of user johnx689
John X.
24 reviews
0 helpful votes
  • Send Message
March 3rd, 2020
Verified purchase

I received the items in a timely manner. I have not installed them and will provide more feedback them.

Thumbnail of user jamesj4172
James J.
1 review
0 helpful votes
  • Send Message
April 30th, 2020
Verified purchase

I was looking for replacement hinges that were installed 25 years ago. I appreciate your finding them for me.

Thumbnail of user utpalb5
Utpal B.
1 review
0 helpful votes
  • Send Message
July 1st, 2019
Verified purchase

Great customer service support to identify the parts i needed. Super easy to place order and super fast delivery!

Thumbnail of user terrib881
Terri B.
1 review
0 helpful votes
  • Send Message
June 1st, 2019
Verified purchase

Very easy to deal with. You found the correct parts I needed. Would use you again and recommend you.

Thumbnail of user blaires7
blaire s.
1 review
0 helpful votes
  • Send Message
November 19th, 2019
Verified purchase

My experience has always been fantastic.
Everyone I have ever dealt with over the phone has been extremely helpful no matter the situation.

Thumbnail of user willk337
will k.
1 review
0 helpful votes
  • Send Message
January 18th, 2020
Verified purchase

I contacted the support group and they helped me collect all the details needed to pick the right drawer slides and mounting hardware

Thumbnail of user daniela2288
Daniel A.
18 reviews
0 helpful votes
  • Send Message
October 14th, 2019
Verified purchase

Site is easy to search. The exact part I needed is no longer manufactured but I was able to find a close match

Thumbnail of user charityc110
Charity C.
1 review
0 helpful votes
  • Send Message
September 2nd, 2019
Verified purchase

Really good, I wish I could be sure about the item i purchased and the shipping seems excessive 11$ on an $8 product.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

Company Representative

Thumbnail of user richardw170
Richard W.
Typically does not respond to reviews

How do I know I can trust these reviews about CabinetParts?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CabinetParts?