CabinetParts

This was the second time ordering this style of kitchen cabinet pull-handles through CaninetParts.com, which my wife wanted for our new kitchen, but was no longer available at Lowes, and both times the ordering process and timely delivery were smooth, easy, and uneventful. The items were also very, very well-packaged. I am confident about ordering from CabinetParts.com anytime as needed in the future.

The website made it pretty easy to find the hinges I needed, which is helpful considering how many variants blum has for them. They arrived pretty quick and all the parts I ordered were there. And work pretty well.

I was having trouble trying to find three cabinet pulls for our custom Mercedes Benz Sprinter interior cabinets. It was taking so long to try and find cabinet pulls with the measurements that I needed. Thank goodness Google brought your website to me. The pulls look outstanding, well made, and sturdy to survive our passengers!

Customer service - Excellent and detailed advice on what to buy for a customized drawer, as well as recommendations on products and options for products. Andrew answered the phone on a Sunday and was always quick to get back to me with estimates, answers, and order information.

Product quality - I purchased a drawer box and Blum drawer slides, both are excellent quality, better than I expected, and simple to assemble.

I found what I needed and ordered it. It took 11 days for the parts to get to me. That was OK in this particular project, but it seems like a lot of time for only one small box. By the way, the parts very very nice.

We will never do business with them again! We ordered over $100 in brass hooks. Had to call back and order another screw.they send the wrong one after they charged us $11 for eight screws plus shipping then wouldn't take it back unless we pay for the shipping back then to tell us they don't even have the right screws. You can't talk to anybody there except some operator people. So now we paid another $26 to order another hook that comes with screws plus shipping to get one screw... NEVER again! So we ended up paying $37 plus shipping for only one screw that we needed.

They sent me the wrong hinges. I emailed and called but no response from customer service other than they sent me a link that states that I will have to pay for shipping and pay restocking fee. Really? I have to pay again even though you got my order wrong? Now I have to go somewhere else and buy the hinges again. Avoid these bums! What a rip off.

The tambour door does not roll tight like it should. I have called CS at CP and they referred me to National Omega Products, the manufacturer of this POS. I was told I needed to talk to the engineering dept. Messages have supposedly been sent to the engineering dept. I left a message on one of the engineers VM. Not a single person has bothered to call me back. CP has refused to act as my advocate to resolve this problem. Do NOT buy from this company or any other supplier who uses National Omega Products as their supplier.

The only problem that I experienced was the condition of the box when it arrived. I looked at the drawer slides individually to check their operation. Only by the grace of god and the heavy duty construction of the Blum slides they appeared to be functioning properly. Will see once the drawers are constructed if they operate as they are suppose too.

Very complete catalog. Order was simple to place and delivered quickly. Appreciated promo codes offered.

I order some countertop laminate and it came damaged. I paid $78 for the standard shipping. They were approved for a damage claim by UPS but have refused to refund me the $78 even though UPS refunded them that cost. They think they can rip me off and if you give them the chance I expect they will do it to you also.

Update: shortly after writing this review I was contacted with an apology. They have made it right, but I had to fight for it. I still won't be doing business with them again.

Easy,quick,without issues I did a google search for the particular drawer slides needed for our closet,placed the order and received them promptly and without issue. Will use you as a supplier for future projects.

Ordering drawer slides is confusing with the various parts needed to assemble a full drawer. I appreciate the suggestions made to ensure I got all the parts for my project. Parts showed up quickly and well packaged.

Got what I needed, even after I initially ordered the wrong size. Once I noticed my mistake, I sent a message and they promptly adjusted the order and notified me it was taken care of. Received my order in a timely fashion. Bravo!

Arrived in beautiful shape and look great on my kitchen cabinets! The only issue I had was that the screws were too long to use, but I was able to use the ones from my original hardware. Very clean look. Will be purchasing the drawer knobs to match!

I ordered hinges and they sent auto close instead of soft close. They authorized the return but wanted more money for the replacement which I sent them. They only sent half of the hinge so I could not use them. I requested a return which they authorized. Now the fun part... getting your money back. I spent days online and with customer service but no money. I finally got a partial amount returned and filed a complaint with the credit card company to get the rest of my money. I would NEVER do business with this company again.

I ordered through their website on Sunday and paid for two day shipping. Parts are supposed to arrive on Friday. When i called the company i was told that it was two day shipping only when the package is ready to be shipped from their facility. Absolute crap. Look elsewhere.

Was pleased with delivery but was not happy when they say take a photo and we will tell you what hinge you need to order, it did not work, tried calling company to REAL person to talk to. Glad I ordered the correct hinge

Love the selection and service at CabinetParts. In this order I purchased two Blum blind corner hinges for one of my kitchen cabinets. They arrived quickly and work great.

The cabinet hardware we needed was not available at any stores within an hour of us. We found exactly what we were looking for was easy to find. Our shipment got to us fast and we are happy with the delivery. The knobs were the perfect size.

Timely delivery. Good quality products. The only complaint I have is being forced to write 100 characters on a review you asked me to do. So it's ironic that the only negative thing I have about your company, is your review process. Is this enough characters now?

I was looking for replacement hinges for my kitchen cabinets. The hinge was no longer made by the manufacturer. I went to the cabinetparts.com website and followed the directions on the video to send them pics of the hinge. Scott was the rep who got back to me with a suitable replacement in less than an hour. I ordered the hinges and received them in a week. Perfect fit!

Got my order and everything worked out well, Went back online to buy additional items. The item was $17 and the freight was $23. I canceled my order and looked else where. I like your products and we could have a future but I will look elsewhere to save money.

I ordered cabinet that would not work easily on my cabinets. I have returned them for a refund. The sales and customer service staff have been outstanding and have helped in every way they could. When the refund reaches my bank account I will order hinges that will work on ky cabinets.